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Canon imagePROGRAF iPF755 iPF755 User Manual Ver.1.30 - Page 854

Problems with the printing quality, Printing is faint

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Troubleshooting > Problems with the printing quality > Problems with the printing quality Printing is faint ...838 Paper rubs against the Printhead ...839 The edges of the paper are dirty ...840 The surface of the paper is dirty ...840 The back side of the paper is dirty ...841 Printed colors are inaccurate ...841 Banding in different colors occurs ...842 Colors in printed images are uneven ...842 Image edges are blurred or white banding occurs 843 The contrast becomes uneven during printing 844 The length of printed images is inaccurate in the feeding direction 844 Images are printed crooked ...845 Documents are printed in monochrome ...845 Line thickness is not uniform ...845 Lines are misaligned ...845 Problems with the printing quality caused by the type of paper 846 Printing is faint Cause Corrective Action You may be printing on the wrong side of the paper. Print on the printing surface. The Printhead nozzles are clogged. Print a test pattern to check the nozzles and see if they are clogged. (See "Checking for Nozzle Clogging.") →P.795 Because the printer was left without After the ink tanks have been installed for 24 hours, run Head Cleaning B from ink tanks installed for some time, the Control Panel. ink has become clogged in the ink (See "Cleaning the Printhead.") →P.796 12 supply system. Paper is jammed inside the Top Cover. Follow the steps below to remove the jammed piece of paper inside the Top Cover. 1. Open the Top Cover and make sure the Carriage is not over the Platen. 2. Remove any scraps of paper inside the Top Cover. (See "Clearing Jammed Roll Paper.") →P.826 (See "Clearing a Jammed Sheet.") →P.830 3. Close the Top Cover. 838 The ink was not dry when paper Specify a longer drying period in the Control Panel menu, in Paper Details > was cut. Roll DryingTime. (See "Menu Settings.") →P.716 Printing may be faint if Print Quality in Advanced Settings in the printer driver is set to Standard or Draft. In Advanced Settings of the printer driver, choose Highest or High in Print Quality. Printing in Draft or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower. (See "Giving Priority to Particular Graphic Elements and Colors for Printing.") →P.54 Printing is faint iPF755

Section	Page
Cover	1
Note	2
Contents	3
Basic Printing Workflow	17
Printing procedure	18
Printing Options Using Rolls and Sheets	18
Loading and Printing on Rolls	19
Loading and Printing on Sheets	22
Printing in Windows	24
Printing from Mac OS X	25
Canceling print jobs	27
Canceling Print Jobs from the Control Panel	27
Canceling Print Jobs from Windows	28
Canceling Print Jobs from Mac OS X	29
Pausing Printing	32
Pausing Printing	32
Working With Various Print Jobs	33
Printing CAD Drawings	34
Printing CAD Drawings	34
Printing Line Drawings and Text	34
Printing Line Drawings and Text (Windows)	35
Printing Line Drawings and Text (Mac OS X)	37
Specifying Colors and Printing CAD Drawings	41
Specifying Colors and Printing CAD Drawings (Windows)	42
HP-GL/2 Printing	43
Printing Photos and Images	45
Printing Photos and Images	45
Printing Photos and Images (Windows)	46
Printing Photos and Images (Mac OS X)	48
Printing Office Documents	53
Printing Office Documents	53
Printing Office Documents (Windows)	54
Printing Office Documents (Mac OS X)	55
Enhanced Printing Options	60
Adjusting Images	61
Adjusting the Color in the Printer Driver	61
Fine-Tuning Colors of Photos and Images (Windows)	63
Fine-Tuning Colors of Photos and Images (Mac OS X)	67
Giving Priority to Particular Graphic Elements and Colors for Printing	70
Choosing the Document Type and Printing Conditions (Windows)	73
Choosing the Document Type and Printing Conditions (Mac OS X)	76
Choosing Paper for Printing	79
Choosing a Paper for Printing	79
Specifying Paper in the Printer Driver	79
Printing enlargements or reductions	80
Resizing Originals to Match the Paper Size	80
Resizing Originals to Match the Paper Size (Windows)	80
Resizing Originals to Match the Paper Size (Mac OS X)	82
Resizing Originals to Fit the Roll Width	86
Resizing Originals to Fit the Roll Width (Windows)	86
Resizing Originals to Fit the Roll Width (Mac OS X)	89
Resizing Originals by Entering a Scaling Value	92
Resizing Originals by Entering a Scaling Value (Windows)	93
Resizing Originals by Entering a Scaling Value (Mac OS X)	95
Printing at full size	100
Printing on Oversized Paper	100
Printing at Full Size (Windows)	101
Printing at Full Size (Mac OS X)	102
Borderless Printing at Actual Size	106
Borderless Printing at Actual Size (Windows)	107
Borderless Printing at Actual Size (Mac OS X)	109
Borderless Printing	114
Borderless Printing on Paper of Equivalent Size	114
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	115
Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X)	117
Borderless Printing by Resizing Originals to Fit the Roll Width	121
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)	122
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X)	124
Printing banners or at other non-standard sizes	129
Printing Vertical or Horizontal Banners (Large-Format Printing)	129
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	130
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X)	134
Printing on Non-Standard Paper Sizes	138
Printing on Non-Standard Paper Sizes (Windows)	138
Printing on Non-Standard Paper Sizes (Mac OS X)	143
Tiling and multiple pages per sheet	148
Printing Multiple Originals Next to Each Other	148
Printing Multiple Originals Next to Each Other (Windows)	149
Printing Multiple Originals Next to Each Other (Mac OS X)	151
Printing Multiple Pages Continuously	153
Printing Multiple Pages Continuously (Windows)	154
Printing Multiple Pages Continuously (Mac OS X)	156
Printing Multiple Pages Per Sheet	158
Printing Multiple Pages Per Sheet (Windows)	158
Printing Multiple Pages Per Sheet (Mac OS X)	161
Printing Posters in Sections	165
Printing Large Posters (Windows)	166
Centering originals	169
Printing Originals Centered on Rolls	169
Printing Originals Centered on Rolls (Windows)	169
Printing Originals Centered on Rolls (Mac OS X)	171
Printing Originals Centered on Sheets	175
Printing Originals Centered on Sheets (Windows)	175
Printing Originals Centered on Sheets (Mac OS X)	178
Conserving roll paper	182
Conserving Roll Paper by Rotating Originals 90 Degrees	182
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	182
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X)	184
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	188
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	188
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X)	191
Using PosterArtist to Compose Originals	196
Using PosterArtist to Compose Originals	196
Checking Images Before Printing	199
Checking the Layout in a Preview Before Printing	199
Other useful settings	201
Printing With Watermarks	201
Printing with Watermarks— COPY, FILE COPY, and so on (Windows)	202
Making the Original Orientation Match the Paper Orientation	205
Making the Original Orientation Match the Paper Orientation (Windows)	205
Making the Original Orientation Match the Paper Orientation (Mac OS X)	207
Using Favorites	211
Cutting Roll Paper After Printing	211
Cutting Roll Paper After Printing (Windows)	211
Cutting Roll Paper After Printing (Mac OS X)	213
Windows Software	216
Printer Driver	217
Printer Driver Settings	217
Specifying Paper in the Printer Driver	219
Confirming Print Settings	221
Checking the Layout in a Preview Before Printing	222
Using Favorites	224
Accessing the Printer Driver Dialog Box from Applications	226
Accessing the Printer Driver Dialog Box from the Operating System Menu	228
Main Sheet	230
Paper Information on Printer Dialog Box	234
Paper Detailed Settings Dialog Box	234
View Settings Dialog Box for the Printing Application	236
Color Adjustment Sheet: Color	236
Object Adjustment dialog box: Color	238
Matching Sheet	239
Color Adjustment Sheet: Monochrome	241
Object Adjustment dialog box: Monochrome	242
Page Setup Sheet	243
Output Method dialog box	246
Paper Size Options Dialog Box	247
Layout Sheet	248
Page Options Dialog Box	250
Special Settings Dialog Box	251
Favorites Sheet	252
Utility Sheet	254
Support Sheet	255
Settings Summaries Dialog Box	256
Device Settings Sheet	257
Preview	258
The Features of Preview	258
Operating Environment	258
Starting Preview	258
Preview Main Window	260
Dialog Area	263
Enlarge/Reduce the screen display	264
Moving a Page	264
Using the ruler	265
Priority setting for rotating 90 degrees	265
Printing with Selecting the Layout	267
Print on the Center	269
Not Print Spaces at the Top/Bottom	270
Free Layout	271
The Features of Free Layout	271
Operating Environment	272
Starting Free Layout	272
Free Layout Main Window	274
Detailed Settings	276
Preferences Dialog Box	277
Page Options Dialog Box	278
Zoom Dialog Box	279
Format Dialog Box	280
Laying out a Multiple-File Document on One Page	282
Laying out a Document Created with Multiple Application Programs on One Page	285
Selecting an Object	288
Changing the Object Size	289
Moving an Object	289
Rotating an Object	290
Laying out Objects Automatically	291
Aligning Objects	291
Changing the Object Overlapping Order	293
Pasting a Copied or Cut Object	295
Folded Duplex Window	296
Finished Size Settings Dialog Box	297
Binding Settings Dialog Box	298
Prints using Folded Duplex	299
Color imageRUNNER Enlargement Copy	301
The Features of Color imageRUNNER Enlargement Copy	301
Operating Environment	301
Starting Color imageRUNNER Enlargement Copy	301
Color imageRUNNER Enlargement Copy Dialog Box	303
Hot Folder	304
Creating a New Hot Folder	305
Specifying an Existing Shared Folder as a Hot Folder	309
Setting the Print Parameters	312
Printing Enlargements of Scanned Originals from a Color imageRUNNER	313
Print Plug-In for Office	316
Print Plug-In for Office features	316
Operating Environment	317
Steps to install	317
Steps to uninstall	321
When Print Plug-In for Office is not displayed	321
To start from Microsoft Word	326
Print Matching Roll Width (Word)	329
Borderless Printing (Word)	331
Multi-Page Printing (Word)	334
Register the settings(Word)	337
Print Using Registered Settings (Word)	338
Portrait Orientation / Landscape Orientation (Word)	340
To start from Microsoft PowerPoint	342
Print Matching Roll Width (PowerPoint)	344
Borderless Printing (PowerPoint)	347
Multi-Page Printing (PowerPoint)	349
Register the settings(PowerPoint)	352
Print Using Registered Settings (PowerPoint)	353
Portrait Orientation / Landscape Orientation (PowerPoint)	355
To start from Microsoft Excel	358
Print Entire Sheet (Excel)	360
Print Selected Area (Excel)	363
Configuring Binding (Excel)	366
Configuring Special Settings	367
HDI Driver	369
The Features of HDI Driver	369
Operating Environment	369
Installation Procedure	370
Installing with the Canon Installer	370
Installing with the Add-A-Plotter Wizard	377
Opening the Plotter Configuration Dialog Box	382
Opening from the AutoCAD File Menu	383
Opening from the Start Menu	384
Plotter Configuration Editor Dialog Box	386
Media Source and Media Size Settings	387
Graphics Settings	388
Opening the Custom Properties Dialog Box	391
Custom Properties dialog box	393
Paper Detailed Settings	395
Output Method Dialog Box	397
Color Compatibility Dialog Box	397
Printing	398
Status Monitor	402
The Features of imagePROGRAF Status Monitor	402
Job Management Using imagePROGRAF Status Monitor	403
Accounting	405
Accounting Manager	405
Launching the Accounting Manager	406
Accounting Manager Main Window	406
Accounting Manager Basic Procedures	409
Configuring Unit Costs in Accounting Manager	409
Setting the Unit Cost for Ink	410
Setting the Unit Cost for Paper	411
Setting the Unit Cost for Items Other Than Ink and Paper	412
Configuring Units and Display Settings in Accounting Manager	413
Automatically Acquiring Print Job Logs at Regular Intervals	414
Canceling Regular Print Job Log Acquisition	414
Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs	414
Exporting Print Job Data as a CSV File	415
Showing Job Properties	415
Showing, Saving and Loading Selected Unit Cost Data	416
Showing the Total Amount of Ink and Paper Consumed	416
Digital Photo Front-Access	417
Digital Photo Front-Access	417
Device Setup Utility	418
imagePROGRAF Device Setup Utility	418
Installing imagePROGRAF Device Setup Utility	418
Configuring the IP Address Using imagePROGRAF Device Setup Utility	419
Media Configuration Tool	423
The Features of Media Configuration Tool	423
Operating Environment	423
Installation Procedures	424
Starting the Media Configuration Tool	426
Media Configuration Tool Main Window	427
Editing Media Type Information	428
Adding Media Types	429
Changing Media Names	431
Deleting Media Types You Have Added	433
Switching Media Types Display Show/Hide	435
Changing the Display Order of Media Types	436
Updating Media Types	438
Mac OS X Software	441
Printer Driver	442
Printer Driver Settings	442
Specifying Paper in the Printer Driver	444
Confirming Print Settings	446
Checking the Layout in a Preview Before Printing	448
Using Favorites	449
Accessing the Printer Driver Dialog Box from Applications	449
Main Pane	450
Paper Information on Printer Dialog Box	454
Paper Detailed Settings Dialog Box	455
View settings Dialog Box for the Printing Application	456
Matching pane	457
Color Settings Pane: Color	459
Object Adjustment dialog box: Color	460
Color Settings Pane: Monochrome	461
Object Adjustment dialog box: Monochrome	463
Page Setup Pane	464
Utility Pane	466
Additional Settings Pane	467
Support Pane	468
Preview	469
The Features of Preview	469
Operating Environment	469
Starting Preview	470
Preview Main Window	471
Paper Settings Panel	474
Easy Settings	476
Advanced Settings	477
Output Settings Panel	479
Color Settings Panel	481
Color Adjustment	482
Matching	485
Driver Matching Mode	487
ICC Matching Mode	488
ColorSync	489
Preferences Dialog Box	489
Zoom Dialog Box	490
Go to Page Dialog Box	490
Print with No Borders	490
Print on the Center	491
Not Print Spaces at the Top/Bottom	492
Print Page Rotated 90 Degrees	493
Display with Fitting to the Width of the Paper	494
Display with All	495
Display with Actual Size	496
Moving a Page	496
Free Layout	498
The Features of Free Layout	498
Operating Environment	498
Starting Free Layout	499
Free Layout Main Window	500
Paper Settings Panel	503
Easy Settings	505
Advanced Settings	506
Color Settings Panel	508
Color Adjustment	509
Matching	512
Driver Matching Mode	514
ICC Matching Mode	515
ColorSync	516
Preferences Dialog Box	517
Page Setup Dialog Box	518
Zoom Dialog Box	519
Format Dialog Box	520
Laying out a Multiple-File Document on One Page	521
Laying out a Document Created with Multiple Application Programs on One Page	521
Selecting an Object	522
Changing the Object Size	522
Moving an Object	523
Rotating an Object	524
Laying out Objects Automatically	525
Aligning Objects	525
Changing the Object Overlapping Order	527
Pasting a Copied or Cut Object	529
Color imageRUNNER Enlargement Copy	530
The Features of Color imageRUNNER Enlargement Copy	530
Operating Environment	530
Starting Color imageRUNNER Enlargement Copy	531
Color imageRUNNER Enlargement Copy Dialog Box	532
Hot Folder	533
Creating a New Hot Folder	534
Editing a Hot Folder (Setting Print Conditions)	536
Deleting a Hot Folder	540
Setting the Print Parameters	540
Paper Settings Panel	541
Easy Settings	543
Advanced Settings	544
Output Settings Panel	546
Color Settings Panel	548
Driver Matching Mode	549
ICC Matching Mode	550
ColorSync	551
Printing Enlargements of Scanned Originals from a Color imageRUNNER	552
Printmonitor	555
The Features of imagePROGRAF Printmonitor	555
Job Management Using imagePROGRAF Printmonitor	556
Media Configuration Tool	558
The Features of Media Configuration Tool	558
Operating Environment	558
Procedures for Installing	559
Procedures for Uninstalling	561
Starting the Media Configuration Tool	565
Media Configuration Tool main window	566
Editing Media Type Information	567
Adding Media Types	567
Changing Media Names	570
Deleting Media Types You Have Added	572
Switching Media Types Display Show/Hide	574
Changing the Display Order of Media Types	576
Updating Media Types	578
Print Jobs	581
Basic Print Job Operations	582
Using the Printer Hard Disk	582
Saving Print Jobs on the Printer Hard Disk	584
Managing the Job Queue (Deleting or Preempting Other Jobs)	587
Managing Pending Jobs (Printing or Deleting Jobs on Hold)	590
Printing Saved Jobs	593
Deleting Saved Jobs	599
Moving Saved Jobs	603
Advanced Print Job Operations	609
Saving Print Jobs Sent from Sources Other than the Printer Driver	609
Printing Without Saving Jobs in the Common Box	611
Setting Passwords for Personal Boxes	611
Naming Personal Boxes	615
Displaying a List of Saved Jobs	620
Printing a List of Saved Jobs	624
Displaying Details of Saved Jobs	625
Renaming Saved Jobs	629
Handling Paper	635
Paper	636
Types of Paper	636
Paper Sizes	639
Handling rolls	642
Attaching the Roll Holder to Rolls	642
Loading Rolls in the Printer	646
Changing the Type of Paper	649
Specifying the Paper Length	651
Removing the Roll from the Printer	652
Removing the Roll Holder from Rolls	655
Feeding Roll Paper Manually	656
Keeping Track of the Amount of Roll Paper Left	657
Specifying the Ink Drying Time for Rolls	658
Specifying the Cutting Method for Rolls	660
Cutting the Leading Edge of Roll Paper Automatically	665
Reducing Dust from Cutting Rolls	667
Handling sheets	668
Loading Sheets in the Printer	668
Printing From a Desired Starting Point	672
Removing Sheets	675
Output Stacker	677
Using the Output Stacker	677
Adjustments for Better Print Quality	680
Adjusting the Printhead	681
Adjusting the Printhead	681
Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.)	681
Manual Adjustment to Straighten Lines and Colors (Head Posi. Adj.)	683
Adjusting Line Misalignment (Head Inc. Adj.)	685
Troubleshooting Paper Abrasion and Blurry Images (Head Height)	687
Adjusting the feed amount	689
Adjusting the Feed Amount	689
Selecting a Feed Amount Adjustment Method (Feed Priority)	689
Automatic Banding Adjustment (Adj. Quality)	690
Manual Banding Adjustment (Adj. Quality)	692
Fine-Tuning the Paper Feed Amount (Adj. Fine Feed)	694
Adjusting Line Length (Adjust Length)	694
Adjusting the Vacuum Strength (VacuumStrngth)	696
Printer Parts	698
Printer parts	699
Front	699
Side	701
Top Cover (Inside)	702
Roll Cover (Inside)	703
Carriage	704
Ink Tank Cover (Inside)	704
Stand	705
Control Panel	707
Control Panel	707
Turning the Printer On and Off	709
Control Panel Display	712
How to View Instructions With Navigate	715
Printer Menu Operations	716
Menu Operations	717
Menu Structure	720
Menu Settings	732
Menu Settings (During Printing)	744
Status Print	746
Printing Interface Setting Reports	749
Checking Instructions During Printer Operations	753
Hard Disk	756
Printer Hard Disk Operations	756
Checking the Free Hard Disk Space	758
Erasing Data on the Printer's Hard Disk	760
Optional accessories	762
Roll Holder Set	762
Printer Specifications	763
Specifications	763
Print Area	766
Network Setting	768
Network Setting	769
Network Environment	769
Configuring the IP Address on the Printer	772
Configuring the IP Address Using the Printer Control Panel	772
Configuring the IP Address Using ARP and PING Commands	774
Configuring TCP/IPv6 Network Settings	775
Using RemoteUI	775
Configuring the Printer's TCP/IP Network Settings	776
Specifying Printer-Related Information	779
Configuring the Communication Mode Manually	780
Email Notification When Printing is Finished or Errors Occur	781
Initializing the Network Settings	782
Network Setting (Windows)	783
Configuring the Printer Driver Destination	783
Configuring the Printer's NetWare Network Settings	784
Specifying the Printer's Frame Type	785
Specifying NetWare Print Services	789
Specifying NetWare Protocols	791
Configuring NetWare Network Settings	792
Network Setting (Mac OS X)	794
Configuring the Printer Driver Destination	794
Configuring the Printer's AppleTalk Network Settings	794
Configuring the Destination for AppleTalk Networks	795
Configuring the Destination in TCP/IP Networks	797
Configuring the Destination for Bonjour Network	799
Maintenance	802
Ink Tanks	803
Ink Tanks	803

Match case Limit results 1 per page

Problems with the printing quality

Printing is faint

.................................................................................................................................................

838

Paper rubs against the Printhead

....................................................................................................................

839

The edges of the paper are dirty

.....................................................................................................................

840

The surface of the paper is dirty

......................................................................................................................

840

The back side of the paper is dirty

..................................................................................................................

841

Printed colors are inaccurate

...........................................................................................................................

841

Banding in different colors occurs

...................................................................................................................

842

Colors in printed images are uneven

...............................................................................................................

842

Image edges are blurred or white banding occurs

..........................................................................................

843

The contrast becomes uneven during printing

................................................................................................

844

The length of printed images is inaccurate in the feeding direction

................................................................

844

Images are printed crooked

.............................................................................................................................

845

Documents are printed in monochrome

..........................................................................................................

845

Line thickness is not uniform

...........................................................................................................................

845

Lines are misaligned

.......................................................................................................................................

845

Problems with the printing quality caused by the type of paper

......................................................................

846

Printing is faint

Cause

Corrective Action

You may be printing on the wrong

side of the paper.

Print on the printing surface.

The Printhead nozzles are clogged.

Print a test pattern to check the nozzles and see if they are clogged.

(See "

Checking for Nozzle Clogging

.")

→P.795

Because the printer was left without

ink tanks installed for some time,

ink has become clogged in the ink

supply system.

After the ink tanks have been installed for 24 hours, run

Head Cleaning B

from

the Control Panel.

(See "

Cleaning the Printhead

.")

→P.796

Paper is jammed inside the Top

Cover.

Follow the steps below to remove the jammed piece of paper inside the Top

Cover.

Open the Top Cover and make sure the Carriage is not over the Platen.

Remove any scraps of paper inside the Top Cover.

(See "

Clearing Jammed Roll Paper

.")

→P.826

(See "

Clearing a Jammed Sheet

.")

→P.830

Close the Top Cover.

The ink was not dry when paper

was cut.

Specify a longer drying period in the Control Panel menu, in

Paper Details

Roll DryingTime

(See "

Menu Settings

.")

→P.716

Printing may be faint if

Quality

Advanced Settings

the printer driver is set to

Standard

Draft

Advanced Settings

of the printer driver, choose

Highest

High

Quality

Printing in

Draft

Standard

mode is faster and consumes less ink than in

Highest

High

modes, but the printing quality is lower.

(See "

Giving Priority to Particular Graphic Elements and Colors for Print-

ing

.")

→P.54

Troubleshooting

Problems with the printing quality

Printing is faint

iPF755

838