Cisco CP-7942G Administration Guide - Page 127
Status Messages Screen, Message, Description, Possible Explanation and Action
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Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu • Expansion Modules-Displays the Expansion Module(s) screen, which shows information about the Cisco Unified IP Phone Expansion Module, if connected to the phone. For more information, see the "Expansion Module Status Screen" section on page 7-11. Status Messages Screen The Status Messages screen displays the 10 most recent status messages that the phone has generated. You can access this screen at any time, even if the phone has not finished starting up. Table 7-2 describes the status messages that might appear. This table also includes actions you can take to address errors. To display the Status Messages screen, follow these steps: Procedure Step 1 Step 2 Step 3 Press the Settings button. Select Status. Select Status Messages. To remove current status messages, press the Clear softkey. To exit the Status Messages screen, press the Exit softkey. Table 7-2 Status Messages on the Cisco Unified IP Phone Message BootP server used CFG file not found Description Possible Explanation and Action The phone obtained its IP address from a None. This message is informational only. BootP server rather than a DHCP server. The name-based and default configuration file was not found on the TFTP Server. The configuration file for a phone is created when the phone is added to the Cisco Unified Communications Manager database. If the phone has not been added to the Cisco Unified Communications Manager database, the TFTP server generates a CFG File Not Found response. • Phone is not registered with Cisco Unified Communications Manager. You must manually add the phone to Cisco Unified Communications Manager if you are not allowing phones to auto-register. See the "Adding Phones with Cisco Unified Communications Manager Administration" section on page 2-11 for details. • If you are using DHCP, verify that the DHCP server is pointing to the correct TFTP server. • If you are using static IP addresses, check configuration of the TFTP server. See the "Network Configuration Menu" section on page 4-5 for details on assigning a TFTP server. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 7-3