Cisco SPA509G Administration Guide - Page 38

Configuring Lines and Extensions Configuring Lines 2 For example, Bob and Chris share the extension 401. A caller, Adam, calls extension 401. Bob answers the call. Adam and Bob are connected. If Chris has the SCA Barge-In Enable field on her phone set to yes, she can press the line button for extension 401. Then Chris and Adam are connected in a call and Bob is dropped from the call. NOTE The Cisco SPA525G/525G2 supports the "private hold" feature for MetaSwitch and Broadsoft. Users who have a shared line can press the "PrivHold" softkey, and the call can only be resumed by the user who placed the call on hold. No barge-in can be performed on these calls. STEP 10 Click Submit All Changes. Configuring Call Appearance Per Line In the Phone tab, under Miscellaneous Line Key Settings, the Call Appearance Per Line parameter lets you choose the number of calls per line button. You choose a value from 2 (default) to the maximum value of 10. NOTE This option is not supported on the SPA501G and SPA301 phones. Also, this feature is only supported when the phones are operating in SIP mode. When you increase the number of calls per line to a value greater than 2, you must do the following: • Set the Line ID Mapping option to Horizontal First. • Set the Line Navigation option in the Phone tab to Per Call instead of Per Line. • Set Programmable Softkey Enable to Yes. NOTE When the maximum numbers of calls per phone is reached, the phone does not allow you to make a new call and rejects incoming calls. Table 1 lists the maximum number of calls per phone model. Table 1 Maximum Number of Allowed Calls Per Phone Phone Maximum Number of Calls SPA303, SPA502G, SPA504G 10 SPA508G 16 SPA509G 24 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 37