Compaq 100B Maintenance & Service Guide 100B SFF PC - Page 7

Computer Diagnostic Features, Troubleshooting Without Diagnostics

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System Recovery from the Windows Start Menu 2 System Recovery at System Startup 2 System Recovery from Recovery Discs 2 Recovery Discs...2 Choosing Recovery Discs...2 Creating Recovery Discs ...2 7 Computer Diagnostic Features 2 Hewlett-Packard Vision Diagnostics...2 Accessing HP Vision Diagnostics ...2 Survey Tab ...2 Test Tab ...2 Status Tab ...2 History Tab...2 Errors Tab ...2 Help Tab...2 Saving and Printing Information in HP Vision Diagnostics 2 Downloading the Latest Version of HP Vision Diagnostics 2 Protecting the Software ...2 8 Troubleshooting Without Diagnostics 2 Safety and Comfort ...2 Before You Call for Technical Support ...2 Helpful Hints...2 Solving General Problems ...2 Solving Diskette Problems ...2 Solving Hard Drive Problems ...2 Solving Media Card Reader Problems...2 Solving Display Problems ...2 Solving Audio Problems ...2 Solving Printer Problems ...2 Solving Keyboard and Mouse Problems 2 Solving Hardware Installation Problems 2 Solving Network Problems...2 Solving Memory Problems ...2 Solving CD-ROM and DVD Problems ...2 Solving USB Flash Drive Problems ...2 Solving Front Panel Component Problems 2 Solving Internet Access Problems ...2 Solving Software Problems ...2 Contacting Customer Support ...2 vii

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vii
System Recovery from the Windows Start Menu
................................................................................
2
System Recovery at System Startup
..................................................................................................
2
System Recovery from Recovery Discs
..............................................................................................
2
Recovery Discs
.....................................................................................................................................
2
Choosing Recovery Discs
...............................................................................................................
2
Creating Recovery Discs
................................................................................................................
2
7
Computer Diagnostic Features
.................................................................................................
2
Hewlett-Packard Vision Diagnostics
.........................................................................................................
2
Accessing HP Vision Diagnostics
....................................................................................................
2
Survey Tab
..................................................................................................................................
2
Test Tab
......................................................................................................................................
2
Status Tab
...................................................................................................................................
2
History Tab
..................................................................................................................................
2
Errors Tab
...................................................................................................................................
2
Help Tab
.....................................................................................................................................
2
Saving and Printing Information in HP Vision Diagnostics
...................................................................
2
Downloading the Latest Version of HP Vision Diagnostics
...................................................................
2
Protecting the Software
.........................................................................................................................
2
8
Troubleshooting Without Diagnostics
.......................................................................................
2
Safety and Comfort
..............................................................................................................................
2
Before You Call for Technical Support
.....................................................................................................
2
Helpful Hints
........................................................................................................................................
2
Solving General Problems
.....................................................................................................................
2
Solving Diskette Problems
......................................................................................................................
2
Solving Hard Drive Problems
.................................................................................................................
2
Solving Media Card Reader Problems
.....................................................................................................
2
Solving Display Problems
......................................................................................................................
2
Solving Audio Problems
........................................................................................................................
2
Solving Printer Problems
........................................................................................................................
2
Solving Keyboard and Mouse Problems
..................................................................................................
2
Solving Hardware Installation Problems
...................................................................................................
2
Solving Network Problems
.....................................................................................................................
2
Solving Memory Problems
.....................................................................................................................
2
Solving CD-ROM and DVD Problems
......................................................................................................
2
Solving USB Flash Drive Problems
..........................................................................................................
2
Solving Front Panel Component Problems
................................................................................................
2
Solving Internet Access Problems
............................................................................................................
2
Solving Software Problems
....................................................................................................................
2
Contacting Customer Support
................................................................................................................
2