Compaq 100B Maintenance & Service Guide 100B SFF PC - Page 81

Network status link light never flashes.

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Network driver does not detect network controller. Cause Network controller is disabled. Incorrect network driver. Solution 1. Run Computer Setup and enable network controller. 2. Enable the network controller in the operating system via Device Manager. Check the network controller documentation for the correct driver or obtain the latest driver from the manufacturer's Web site. Network status link light never flashes. NOTE: The network status light is supposed to flash when there is network activity. Cause Solution No active network is detected. Check cabling and network equipment for proper connection. Network controller is not set up properly. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for link status. Network controller is disabled. 1. Run Computer Setup and enable network controller. 2. Enable the network controller in the operating system via Device Manager. Network driver is not properly loaded. Reinstall network drivers. System cannot autosense the network. Disable auto-sensing capabilities and force the system into the correct operating mode. Diagnostics reports a failure. Cause The cable is not securely connected. The cable is attached to the incorrect connector. There is a problem with the cable or a device at the other end of the cable. Network controller interrupt is shared with an expansion board. The network controller is defective. Solution Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device. Ensure that the cable is attached to the correct connector. Ensure that the cable and device at the other end are operating correctly. Change the resource settings for the board in Computer Setup. Contact an authorized service provider. 73

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73
Network driver does not detect network controller.
Cause
Solution
Network controller is disabled.
Incorrect network driver.
Network status link light never flashes.
NOTE:
The network status light is supposed to flash when there is network activity.
Cause
Solution
No active network is detected.
Network controller is not set up properly.
Network controller is disabled.
Network driver is not properly loaded.
System cannot autosense the network.
Diagnostics reports a failure.
Cause
Solution
The cable is not securely connected.
The cable is attached to the incorrect connector.
There is a problem with the cable or a device at the other end
of the cable.
Network controller interrupt is shared with an expansion
board.
The network controller is defective.
1.
Run Computer Setup and enable network controller.
2.
Enable the network controller in the operating system via
Device Manager.
Check the network controller documentation for the correct
driver or obtain the latest driver from the manufacturer’s Web
site.
Check cabling and network equipment for proper connection.
Check for the device status within Windows, such as Device
Manager for driver load and the Network Connections applet
within Windows for link status.
1.
Run Computer Setup and enable network controller.
2.
Enable the network controller in the operating system via
Device Manager.
Reinstall network drivers.
Disable auto-sensing capabilities and force the system into the
correct operating mode.
Ensure that the cable is securely attached to the network
connector and that the other end of the cable is securely
attached to the correct device.
Ensure that the cable is attached to the correct connector.
Ensure that the cable and device at the other end are
operating correctly.
Change the resource settings for the board in Computer
Setup.
Contact an authorized service provider.