Compaq Evo n600c Maintenance and Service Guide Compaq Evo N600c - Page 51
Network or Modem Connection Problems - driver
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Troubleshooting 2.20 Network or Modem Connection Problems No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Digital line? Connect to non-digital line. N N NIC/modem configured in OS? Reload drivers and reconfigure. Y N Y OK? Disconnect all power from the notebook and open. Replace NIC/modem if applicable. Reseat NIC/modem if applicable. Y OK? N Done Done Replace system board. 2-30 Maintenance and Service Guide
2
–
30
Maintenance and Service Guide
Troubleshooting
2.20 Network or Modem Connection Problems
Y
Disconnect all
power from
the notebook
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack or
have jack
activated.
Connect
to non-digital
line.
NIC/modem
configured in OS?
Reload
drivers and
reconfigure.
Reseat
NIC/modem if
applicable.
Replace
NIC/modem if
applicable.
Replace
system
board.
OK?
OK?
Done
N
N
N
N
Y
Y
Y
Y