Compaq Presario 17XL Presario NA1700XL Series Maintenance and Service Guide - Page 57

Diskette Drive Test Error Codes, Error Code, Description, Recommended Action, Serial Test Error Codes

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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Error Code 600-xx 601-xx 602-xx 603-xx 604-xx 605-xx 606-xx 609-xx 610-xx 697-xx 698-xx 699-xx Diskette Drive Test Error Codes Description Recommended Action Diskette ID drive types test failed Diskette format failed Diskette read test failed Diskette read-write, compare test failed Diskette random read test failed The following steps apply to error codes 600-xx through 698-xx: 1. Replace the diskette media and retest. 2. Check and/or replace the diskette power and signal cables and retest. 3. Replace the diskette and retest. 4. Replace the system board and retest. Diskette ID media failed Diskette speed test failed Diskette reset controller test failed Diskette change line test Diskette type error Diskette drive speed not within limits Diskette drive/media ID error 1. Replace media. 2. Run the Configuration and Diagnostics Utilities. Error Code 1101-xx Serial Test Error Codes Description Serial port test failed Recommended Action 1. Check port configuration. 2. Replace the system board and retest.

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Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,
XL374, XL375, XL376, XL377, and XL378
Diskette Drive Test Error Codes
Error Code
Description
Recommended Action
600-xx
Diskette ID drive types test
failed
The following steps apply to error codes
600-xx through 698-xx:
1.
Replace the diskette media and retest.
2.
Check and/or replace the diskette
power and signal cables and retest.
3.
Replace the diskette and retest.
4.
Replace the system board and retest.
601-xx
Diskette format failed
602-xx
Diskette read test failed
603-xx
Diskette read-write, compare
test failed
604-xx
Diskette random read test failed
605-xx
Diskette ID media failed
606-xx
Diskette speed test failed
609-xx
Diskette reset controller test
failed
610-xx
Diskette change line test
697-xx
Diskette type error
698-xx
Diskette drive speed not within
limits
699-xx
Diskette drive/media ID error
1.
Replace media.
2.
Run the Configuration and Diagnostics
Utilities.
Serial Test Error Codes
Error Code
Description
Recommended Action
1101-xx
Serial port test failed
1.
Check port configuration.
2.
Replace the system board and retest.