Compaq Presario 17XL Presario NA1700XL Series Maintenance and Service Guide - Page 64

Solving Minor Problems, Solving Battery Pack/Gauge Problems

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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Minor Problems Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software. Solving Audio Problems Some common audio problems and solutions are listed in the following table. Problem Computer does not beep after the PowerOn Self-Test (POST). Solving Audio Problems Probable Cause Solution This is typical; it indicates successful completion of the Power-On Self-Test (POST). No action is required. Solving Battery Pack/Gauge Problems Some common causes and solutions for battery pack problems are listed in the following table. The "Solving Power Problems" section in this chapter may also be applicable. Problem Computer won't turn on when battery pack is inserted and power cord is unplugged. Solving Battery Pack/Gauge Problems Probable Cause Solution(s) Battery pack is discharged. • Connect the computer to an external power source and charge the battery pack. OR • Replace the battery pack with a fully charged battery pack. Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken.

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Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,
XL374, XL375, XL376, XL377, and XL378
Solving Minor Problems
Some minor problems and possible solutions are outlined in the following tables. If the
problem appears related to a software application, check the documentation provided with
the software.
Solving Audio Problems
Some common audio problems and solutions are listed in the following table.
Solving Battery Pack/Gauge Problems
Some common causes and solutions for battery pack problems are listed in the following
table. The "Solving Power Problems" section in this chapter may also be applicable.
Solving Audio Problems
Problem
Probable Cause
Solution
Computer does not
beep after the Power-
On Self-Test (POST).
This is typical; it indicates
successful completion of the
Power-On Self-Test (POST).
No action is required.
Solving Battery Pack/Gauge Problems
Problem
Probable Cause
Solution(s)
Computer won±t turn
on when battery pack
is inserted and power
cord is unplugged.
Battery pack is discharged.
•
Connect the computer to an
external power source and
charge the battery pack.
OR
•
Replace the battery pack with a
fully charged battery pack.
Check the battery connectors on
the system board to verify they
are evenly spaced and that they
are not bent or broken.