Compaq Presario 17XL Presario NA1700XL Series Maintenance and Service Guide - Page 76

Solving Power Problems, Problem, Probable Cause, Solutions

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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Power Problems Also see Solving Battery Pack/Gauge Problems in this section. Problem Notebook will not turn on and the battery pack is not inserted. Notebook turned off while it was left unattended and the power icon is off. Solving Power Problems Probable Cause Solution(s) Notebook is not connected to Insert battery or connect an a power source. external power source. Power cords to the external power source are unplugged. Power adapter is defective. System board is defective. Ensure that power cords connecting the computer and the external power source are plugged in properly. Replace AC adapter and restart. Replace the system board. System initiated Hibernation due to a critical low-battery condition. System initiated Hibernation after a preset timeout. Replace the battery pack with a fully charged battery pack or connect the Notebook to an external power source. Then turn on the Notebook. Turn on the Notebook.

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Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,
XL374, XL375, XL376, XL377, and XL378
Solving Power Problems
Also see
Solving Battery Pack/Gauge Problems
in this section.
Solving Power Problems
Problem
Probable Cause
Solution(s)
Notebook will not turn
on and the battery
pack is not inserted.
Notebook is not connected to
a power source.
Insert battery or connect an
external power source.
Power cords to the external
power source are unplugged.
Ensure that power cords
connecting the computer and the
external power source are
plugged in properly.
Power adapter is defective.
Replace AC adapter and restart.
Notebook turned off
while it was left
unattended and the
power icon is off.
System board is defective.
Replace the system board.
System initiated Hibernation
due to a critical low-battery
condition.
Replace the battery pack with a
fully charged battery pack or
connect the Notebook to an
external power source. Then turn
on the Notebook.
System initiated Hibernation
after a preset timeout.
Turn on the Notebook.