Compaq Presario 17XL Presario NA1700XL Series Maintenance and Service Guide - Page 73

Solving Keyboard/Numeric Keypad Problems, Solving Memory Problems, Problem, Probable Cause, Solutions

Get Compaq Presario 17XL - Notebook PC PDF manuals and user guides View all Compaq Presario 17XL manuals
Add to My Manuals
Save this manual to your list of manuals

Page 73 highlights

Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Keyboard/Numeric Keypad Problems Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table. Solving Keyboard/Numeric Keypad Problems Problem Probable Cause Solution(s) Embedded numeric keypad on Notebook keyboard is disabled. Num Lock function is not enabled. Embedded numeric keypad is disabled and Num Lock function is on. External numeric keypad is connected to the Notebook. Press the Shift+NumLk keys to enable the Num Lock function and embedded numberic keypad. The Num Lock light on the Notebook turns on. Disconnect the external numeric keypad from the Notebook. Solving Memory Problems Some common causes and solutions for memory problems are listed in the following table. Problem Memory count during Power-On Self-Test (POST) is incorrect. "Out of Memory" message is displayed on the screen or insufficient memory error occurs during operation. Solving Memory Problems Probable Cause Solution(s) Optional memory expansion card is installed incorrectly, is incompatible with the computer, or is defective. Ensure that the optional memory expansion card is installed correctly. System ran out of memory for the application. Check the application documentation for memory requirements. If necessary, install additional memory. Too many TSR (terminateand-stay-resident) applications are running. Remove from memory any TSR applications that you do not need.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,
XL374, XL375, XL376, XL377, and XL378
Solving Keyboard/Numeric Keypad Problems
Some common causes and solutions for keyboard/numeric keypad problems are listed in
the following table.
Solving Memory Problems
Some common causes and solutions for memory problems are listed in the following table.
Solving Keyboard/Numeric Keypad Problems
Problem
Probable Cause
Solution(s)
Embedded numeric
keypad on Notebook
keyboard is disabled.
Num Lock function is not
enabled.
Press the
Shift+NumLk
keys to
enable the Num Lock function and
embedded numberic keypad. The
Num Lock light on the Notebook
turns on.
Embedded numeric
keypad is disabled and
Num Lock function is
on.
External numeric keypad is
connected to the Notebook.
Disconnect the external numeric
keypad from the Notebook.
Solving Memory Problems
Problem
Probable Cause
Solution(s)
Memory count during
Power-On Self-Test
(POST) is incorrect.
Optional memory expansion
card is installed incorrectly, is
incompatible with the
computer, or is defective.
Ensure that the optional memory
expansion card is installed
correctly.
³Out of Memory´
message is displayed
on the screen or
insufficient memory
error occurs during
operation.
System ran out of memory for
the application.
Check the application
documentation for memory
requirements.
If necessary, install additional
memory.
Too many TSR (terminate-
and-stay-resident)
applications are running.
Remove from memory any TSR
applications that you do not need.