Compaq Presario 17XL Presario NA1700XL Series Maintenance and Service Guide - Page 58

Hard Drive Test Error Codes, Error Code, Description, Recommended Action, ECC = Error Correction Code

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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Error Code 1701-xx 1702-xx 1703-xx 1704-xx 1705-xx 1706-xx 1707-xx 1708-xx 1709-xx 1710-xx 1715-xx 1716-xx 1717-xx 1719-xx 1724-xx 1736-xx Hard Drive Test Error Codes Description Hard drive format test failed Hard drive read test failed Hard drive read-write, compare test failed Hard drive random seek test failed Hard drive controller test failed Hard drive ready test failed Hard drive recalibration test failed Hard drive format bad track test failed Recommended Action The following steps apply to error codes 1701-xx through 1736-xx: 1. Run the Configuration and Diagnostics Utilities and verify drive type. 2. Verify that all secondary drives have secondary drive capability. 3. Replace the hard drive and retest. 4. Replace the system board and retest. Hard drive reset controller test failed Hard drive park head test failed Hard drive head select test failed Hard drive conditional format test failed Hard drive ECC* test failed Hard drive power mode test failed Network preparation test failed Drive monitoring test failed *ECC = Error Correction Code

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Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,
XL374, XL375, XL376, XL377, and XL378
*ECC = Error Correction Code
Hard Drive Test Error Codes
Error Code
Description
Recommended Action
1701-xx
Hard drive format test failed
The following steps apply to error codes
1701-xx through 1736-xx:
1.
Run the Configuration and Diagnostics
Utilities and verify drive type.
2.
Verify that all secondary drives have
secondary drive capability.
3.
Replace the hard drive and retest.
4.
Replace the system board and retest.
1702-xx
Hard drive read test failed
1703-xx
Hard drive read-write, compare
test failed
1704-xx
Hard drive random seek test
failed
1705-xx
Hard drive controller test failed
1706-xx
Hard drive ready test failed
1707-xx
Hard drive recalibration test
failed
1708-xx
Hard drive format bad track test
failed
1709-xx
Hard drive reset controller test
failed
1710-xx
Hard drive park head test failed
1715-xx
Hard drive head select test failed
1716-xx
Hard drive conditional format
test failed
1717-xx
Hard drive ECC* test failed
1719-xx
Hard drive power mode test
failed
1724-xx
Network preparation test failed
1736-xx
Drive monitoring test failed