Compaq Presario 17XL Presario NA1700XL Series Maintenance and Service Guide - Page 67

Solving CD and DVD Drive Problems, Solving Battery Pack/Gauge Problems, Problem, Probable Cause

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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Battery Pack/Gauge Problems (Continued) Problem Battery pack operating time is far less than the documented average operating time (Continued). Probable Cause Battery pack has partially self-discharged. Solution Condition the battery pack by fully charging, fully discharging, then fully recharging it. To maintain the charge, leave battery packs in the computer when it is connected to external power. If the Notebook is disconnected from external power for more than two weeks, remove battery packs from the Notebook to reduce the discharge rate. Battery pack is being exposed to high temperatures or extremely cold temperatures. Keep the battery pack within the recommended temperature range for operation or storage. • Operating Range: 50°F to 104°F (10°C to 40°C) • Storage Range: -4°F to 86°F (-20°C to 30°C) Recharge the battery pack. Solving CD and DVD Drive Problems Some common causes and solutions for CD and DVD drive problems are listed in the following table. Solving CD or DVD Drive Problems Problem Probable Cause Solution(s) CD or DVD drive cannot read a Compact Disc or Digital Versatile Disc. Disc is upside down or is improperly inserted in the CD or DVD drive. Open the loading tray, lay the compact disc in it (label side up), then close the tray. CD is CD Plus or Pregap/ Track 0 type. Cannot read these type CDs in 24X. Remove the CD.

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Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,
XL374, XL375, XL376, XL377, and XL378
Solving CD and DVD Drive Problems
Some common causes and solutions for CD and DVD drive problems are listed in the
following table.
Solving Battery Pack/Gauge Problems (
Continued
)
Problem
Probable Cause
Solution
Battery pack operating
time is far less than the
documented average
operating time
(
Continued).
Battery pack has partially
self-discharged.
Condition the battery pack by
fully charging, fully discharging,
then fully recharging it.
To maintain the charge, leave
battery packs in the computer
when it is connected to external
power.
If the Notebook is disconnected
from external power for more
than two weeks, remove battery
packs from the Notebook to
reduce the discharge rate.
Battery pack is being exposed
to high temperatures or
extremely cold temperatures.
Keep the battery pack within the
recommended temperature range
for operation or storage.
•
Operating Range: 50²F to
104²F (10²C to 40²C)
•
Storage Range: -4²F to 86²F
(-20²C to 30²C)
Recharge the battery pack.
Solving CD or DVD Drive Problems
Problem
Probable Cause
Solution(s)
CD or DVD drive
cannot read a Compact
Disc or Digital Versatile
Disc.
Disc is upside down or is
improperly inserted in the CD
or DVD drive.
Open the loading tray, lay the
compact disc in it (label side up),
then close the tray.
CD is CD Plus or Pregap/
Track 0 type.
Cannot read these type CDs in
24X. Remove the CD.