Compaq ProLiant 8500 ProLiant 8500 Servers Maintenance and Service Guide - Page 124

Message, Description, Recommended Action, Do not, RAM. Then run the Array Configuration

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3-46 Compaq ProLiant 8500 Server Maintenance and Service Guide Table 3-21 ADU Diagnostic Messages continued Message Description Board not attached Array controller configured for use with array accelerator board, but one is not attached. Configuration signature is zero. ADU detected that nonvolatile RAM contains a configuration signature of zero. Old versions of the System Configuration Utility could cause this. Configuration signature mismatch Array accelerator board configured for a different array controller board. Configuration signature on array accelerator board does not match the one stored on the array controller board. Controller communication failure occurred. Controller communication failure occurred. Controller detected. NVRAM configuration not present EISA nonvolatile RAM does not contain a configuration for this controller. Controller firmware needs upgrading Controller firmware is below the latest recommended version. Controller is located in special "video" slot. Controller is installed in slot for special video control signals. If controller is used in this slot, LED indicators on front panel may not function properly. Controller is not configured. Controller is not configured. If controller was previously configured and you change drive locations, there may be a problem with placement of the drives. ADU examines each physical drive and looks for drives that have been moved to a different drive bay. Recommended Action Attach array accelerator board to array controller. Run the latest version of System Configuration Utility to configure the controller and nonvolatile RAM. To recognize the array accelerator board, run the Array Configuration Utility. ADU was unable to successfully issue commands to the controller in this slot. Run the System Configuration Utility to configure the nonvolatile RAM. Run Options ROMPaq to upgrade the controller to the latest firmware revision. Install the controller in a different slot and run the System Configuration Utility to configure the controller and nonvolatile RAM. Then run the Array Configuration Utility to configure controller. Look for messages indicating which drives have been moved. If none appear and drive swapping did not occur, run the Array Configuration Utility to configure the controller and run the System Configuration Utility to configure nonvolatile RAM. Do not run either utility if you believe drive swapping has occurred. continued

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3-46
Compaq ProLiant 8500 Server Maintenance and Service Guide
Table 3-21
ADU Diagnostic Messages
continued
Message
Description
Recommended Action
Board not attached
Array controller configured for use
with array accelerator board, but one
is not attached.
Attach array accelerator board to array
controller.
Configuration
signature is zero.
ADU detected that nonvolatile RAM
contains a configuration signature of
zero. Old versions of the System
Configuration Utility could cause this.
Run the latest version of System
Configuration Utility to configure the
controller and nonvolatile RAM.
Configuration
signature mismatch
Array accelerator board configured for
a different array controller board.
Configuration signature on array
accelerator board does not match the
one stored on the array controller
board.
To recognize the array accelerator board,
run the Array Configuration Utility.
Controller
communication
failure occurred.
Controller communication failure
occurred.
ADU was unable to successfully issue
commands to the controller in this slot.
Controller detected.
NVRAM configuration
not present
EISA nonvolatile RAM does not contain
a configuration for this controller.
Run the System Configuration Utility to
configure the nonvolatile RAM.
Controller firmware
needs upgrading
Controller firmware is below the latest
recommended version.
Run Options ROMPaq to upgrade the
controller to the latest firmware revision.
Controller is located
in special
“
video
”
slot.
Controller is installed in slot for special
video control signals. If controller is
used in this slot, LED indicators on
front panel may not function properly.
Install the controller in a different slot and
run the System Configuration Utility to
configure the controller and nonvolatile
RAM. Then run the Array Configuration
Utility to configure controller.
Controller is not
configured.
Controller is not configured. If
controller was previously configured
and you change drive locations, there
may be a problem with placement of
the drives. ADU examines each
physical drive and looks for drives that
have been moved to a different drive
bay.
Look for messages indicating which drives
have been moved. If none appear and
drive swapping did not occur, run the
Array Configuration Utility to configure the
controller and run the System
Configuration Utility to configure
nonvolatile RAM.
Do not
run either utility if
you believe drive swapping has occurred.
continued