Compaq ProLiant 8500 ProLiant 8500 Servers Maintenance and Service Guide - Page 85

POST Error Messages, Table 3-2

Page 85 highlights

Diagnostic Tools 3-7 POST Error Messages If POST finds an error in the system, an error condition is indicated by an audible or visual message. If an error code displays on the screen during POST or after resetting the system, follow the instructions in the POST Error Messages table. NOTE: Many of the actions listed in the POST Error Message table require you to run the Diagnostics or the Compaq System Configuration Utility. Steps for running these utilities are provided after the POST Error Messages tables. The Recommended Action Column in the POST Error Message table lists the steps necessary to correct the problem. After completing each step, run the Diagnostics program to verify whether the error condition has been corrected. If the error code reappears, perform the next step, then run the Diagnostics program again. Follow this procedure until the Diagnostics Utility no longer detects an error condition. Error Code A Correctable Memory Error occurred prior to this power-up A Critical Error occurred prior to this power-up Beeps only Beeps only Table 3-2 POST Error Messages Audible Beeps None None 2 long Probable Source of Problem A memory module has experienced an error which, while recoverable, has generated a predictive failure warning. A catastrophic system error, which caused the server to crash, has been logged. No valid memory is present in the system. 2 long, 2 short The power has cycled because the temperature is too hot. The processor fan is not installed, or is not spinning. Recommended Action Run Compaq Diagnostics to identify and replace the appropriate memory module. Run Diagnostics. Replace failed assembly as indicated. 1. If no memory modules are present, install at least one memory module to conform to minimum hardware configuration specifications. 2. Reseat all installed memory modules. 3. If the system contains more than one memory module, remove one module, and restart the server. Repeat as needed to isolate the bad memory module. Check fans. continued

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191

Diagnostic Tools
3-7
POST Error Messages
If POST finds an error in the system, an error condition is indicated by an audible or visual
message. If an error code displays on the screen during POST or after resetting the system,
follow the instructions in the POST Error Messages table.
NOTE:
Many of the actions listed in the POST Error Message table require you to run the Diagnostics or
the Compaq System Configuration Utility. Steps for running these utilities are provided after the POST
Error Messages tables.
The Recommended Action Column in the POST Error Message table lists the steps necessary to
correct the problem. After completing each step, run the Diagnostics program to verify whether
the error condition has been corrected. If the error code reappears, perform the next step, then
run the Diagnostics program again. Follow this procedure until the Diagnostics Utility no longer
detects an error condition.
Table 3-2
POST Error Messages
Error Code
Audible Beeps
Probable Source of Problem
Recommended Action
A Correctable
Memory Error
occurred prior to
this power-up
None
A memory module has
experienced an error which,
while recoverable, has generated
a predictive failure warning.
Run Compaq Diagnostics to
identify and replace the
appropriate memory module.
A Critical Error
occurred prior to this
power-up
None
A catastrophic system error,
which caused the server to
crash, has been logged.
Run Diagnostics. Replace failed
assembly as indicated.
Beeps only
2 long
No valid memory is present in
the system.
1.
If no memory modules are
present, install at least one
memory module to
conform to minimum
hardware configuration
specifications.
2.
Reseat all installed
memory modules.
3.
If the system contains
more than one memory
module, remove one
module, and restart the
server. Repeat as needed
to isolate the bad memory
module.
Beeps only
2 long, 2 short
The power has cycled because
the temperature is too hot. The
processor fan is not installed, or
is not spinning.
Check fans.
continued