Cuisinart FRC-800 FRC-800 Manual - Page 15

Troubleshooting PROBLEM CAUSE SOLUTION Liquid/Rice amounts were incorrect Refer to page 11 Liquid boiled over Rice was not washed thoroughly Steam release was not inserted Certain rices need to be washed thoroughly prior to cooking. Refer to page 9 for more information Be sure that the steam release is in place before cooking Rice's starch content is too high You can add a pinch of salt or a drop of oil to your recipe to counteract the high starch content of your rice Rice is undercooked or too hard/ soft Water/Rice amounts were incorrect Wrong program selected Refer to page 11 Refer to pages 6 and 11 for information and a chart of which program should be selected for different types of grains Rice is scorched/ burned Rice was not washed thoroughly Certain rices need to be washed thoroughly prior to cooking. Refer to page 9 for more information Pan was not washed thoroughly Be sure to clean your cooking pot thoroughly after each use. after last use Refer to page 9 for cleaning and care instructions Steam release was not inserted Be sure that the steam release is in place before cooking Rice is dry Rice was kept on Keep Warm for over 12 hours We do not suggest leaving rice in the cooker on Keep Warm for more than 12 hours. Note: For brown rice we do not suggest leaving on Keep Warm for more than 2 hours Rice was reheated If your rice comes out too dry when reheated, add additional liquid to your cooking pot when reheating in the future Lid was not closed completely Be sure the lid is closed completely during rice cooking Finish Time did not function as expected The Current Time was not set correctly The Finish Time was not set correctly A program that does not allow Finish Time was selected Refer to page 6 for instructions on how to set the clock Refer to page 7 for instructions on how to set your Finish Time Finish Time cannot be used with Steaming, Risotto, Soup or Slow Cook The cooker will not turn on The unit is not plugged in The unit has malfunctioned and needs repair Be sure that unit is plugged in Contact customer service at 1-800-726-0190 There has been a power failure Wait for your power to resume and try again The power cord was not inserted Be sure that the unit is plugged in. Since the cord is removable, correctly/has fallen out it is important to be sure the plug is fully inserted at both ends The cooker turned itself off The unit has overheated Be sure that your ingredients have been added to the cooking pot and that the cooking pot is in place. Wait a few minutes for the unit to cool down and try again. The unit has finished cooking/ Keep Warm For most functions, the unit will automatically turn off after the programmed Keep Warm time has elapsed. For functions that do not have Keep Warm, the unit will automatically turn off after the cooking time has elapsed. This is normal 15