D-Link DPH-50U Product Manual - Page 43

3. DPH-50U does not appear to be responding to incoming calls There are several reasons why DPH-50U may not function. • DPH-50U may not work properly with some 4 wire (multiline) phones • Make sure the DPH-50U is connected to the PC and DPH-50U software is running (blue phone icon in the System Tray). • Make sure the handset is connected to the phone jack on the DPH-50U and not the line jack • If the Skype™ application was terminated for any reason while the . DPH-50U software was running, you will need to exit the DPH-50U software and then restart it. • Some telephone handsets require a battery to be installed in order to ring. If your handset supports a battery, make sure there is a battery installed and that the battery is not depleted. 4. Cannot hear dial-tone when I pick up the handset connected to the DPH-50U Check to make sure that the handset is connected to the correct jack on the DPH-50U 5. Cannot hear the Skype™ call in telephone handset Check to make sure that Skype™ is configured to use the D-Link Audio device as it's Audio In and Audio Out Sound Device. Select Options from the Skype™ Tools Menu as shown below. D-Link DPH-50U User Manual 43