D-Link DWA-566 Product Manual - Page 43

I cannot connect to the access point or the wireless router.

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Page 43 highlights

Section 5 - Troubleshooting 2. I cannot connect to the access point or the wireless router. • Make sure that the SSID on the DWA-566 Desktop PCI Express Adapter is exactly the same as the SSID on the Access Point or wireless router. • Move the DWA-566 and Access Point or Wireless router into the same room and then test the wireless connection. • Disable all security settings. (WEP, MAC Address Control, AES) • Make sure that the Radio is not locked down to a different frequency • Turn off your Access Point and the computer with the DWA-566. Turn on the Access Point, and then turn on the computer with the DWA-566. • Refresh the DWA-566 Utility 3. The DWA-566 Power and Link lights are not on. • Check to see if the DWA-566 desktop adapter is firmly inserted into the PCI Express slot of your laptop computer. 4. I forgot my encryption key. • Reset the Access Point to its factory default settings and restore the DWA-566 Desktop PCI Express Adapter to the factory default settings. The default settings are listed in the Configuration section in this manual. D-Link DWA-566 User Manual 43

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D-Link DWA-566 User Manual
Section 5 - Troubleshooting
• Make sure that the SSID on the DWA-566 Desktop PCI Express Adapter is exactly the same as the SSID on the
Access Point or wireless router.
•
Move the DWA-566 and Access Point or Wireless router into the same room and then test the wireless connection.
• Disable all security settings. (WEP, MAC Address Control, AES)
• Make sure that the Radio is not locked down to a different frequency
•
Turn off your Access Point and the computer with the DWA-566. Turn on the Access Point, and then turn on the
computer with the DWA-566.
• Refresh the DWA-566 Utility
2. I cannot connect to the access point or the wireless router.
•
Check to see if the DWA-566 desktop adapter is firmly inserted into the PCI Express slot of your laptop computer.
3.
The DWA-566 Power and Link lights are not on.
•
Reset the Access Point to its factory default settings and restore the DWA-566 Desktop PCI Express Adapter to
the factory default settings. The default settings are listed in the Configuration section in this manual.
4.
I forgot my encryption key.