Dell Alienware x16 R2 Owners Manual - Page 131

Wi-Fi power cycle

Get Dell Alienware x16 R2 PDF manuals and user guides View all Dell Alienware x16 R2 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 131 highlights

Table 49. System-diagnostic lights (continued) Blinking pattern Amber White 3 3 3 4 3 5 3 6 3 7 Problem description BIOS Recovery image not found BIOS Recovery image found but invalid Power rail failure Suggested resolution ● Flash latest BIOS version ● If the problem persists, replace the system board. ● Flash latest BIOS version ● If the problem persists, replace the system board. Replace the system board. Flash corruption is detected by ● SBIOS. ● ● ● Press the power button for over 25 seconds to do RTC reset. If the problem persists, replace the system board. Disconnect all power source (AC, battery, coin cell) and drain flea power by pressing and holding down the power button 3~5 seconds to ensure all power are drained. Run "BIOS recovery from USB", and the instructions are in the website Dell support. If the problem persists, replace the system board. Timeout waiting on ME to reply to HECI message. Replace the system board. NOTE: Blinking 3-3-3 LEDs on Lock LED (Caps-Lock or Num-Lock), Power button LED (without Fingerprint reader), and Diagnostic LED indicates failure to provide input during LCD panel test on Dell SupportAssist Pre-boot System Performance Check diagnostics. Wi-Fi power cycle About this task If your computer is unable to access the Internet due to Wi-Fi connectivity issues a Wi-Fi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a Wi-Fi power cycle: NOTE: Some Internet Service Providers (ISPs) provide a modem or router combo device. Steps 1. Turn off your computer. 2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. 131

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
Table 49. System-diagnostic lights (continued)
Blinking pattern
Problem description
Suggested resolution
Amber
White
3
3
BIOS Recovery image not
found
●
Flash latest BIOS version
●
If the problem persists,
replace the system board.
3
4
BIOS Recovery image found
but invalid
●
Flash latest BIOS version
●
If the problem persists,
replace the system board.
3
5
Power rail failure
Replace the system board.
3
6
Flash corruption is detected by
SBIOS.
●
Press the power button for
over 25 seconds to do
RTC reset. If the problem
persists, replace the system
board.
●
Disconnect all power
source (AC, battery, coin
cell) and drain flea power
by pressing and holding
down the power button
3~5 seconds to ensure all
power are drained.
●
Run "BIOS recovery from
USB", and the instructions
are in the website
Dell
support
.
●
If the problem persists,
replace the system board.
3
7
Timeout waiting on ME to reply
to HECI message.
Replace the system board.
NOTE:
Blinking 3-3-3 LEDs on Lock LED (Caps-Lock or Num-Lock), Power button LED (without Fingerprint reader), and
Diagnostic LED indicates failure to provide input during LCD panel test on Dell SupportAssist Pre-boot System Performance
Check diagnostics.
Wi-Fi power cycle
About this task
If your computer is unable to access the Internet due to Wi-Fi connectivity issues a Wi-Fi power cycle procedure may be performed.
The following procedure provides the instructions on how to conduct a Wi-Fi power cycle:
NOTE:
Some Internet Service Providers (ISPs) provide a modem or router combo device.
Steps
1.
Turn off your computer.
2.
Turn off the modem.
3.
Turn off the wireless router.
4.
Wait for 30 seconds.
5.
Turn on the wireless router.
6.
Turn on the modem.
7.
Turn on your computer.
131