Dell E5515H Dell User Guide - Page 56

Adjust R/G/B value in Color, Format to PC RGB or YPbPr

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Common Symptoms Synchronization Problems Safety-Related Issues Intermittent Problems Missing Color Wrong Color What You Possible Solutions Experience Screen is scrambled or appears torn • Reset the monitor to Factory Settings. • Perform Auto Adjust via OSD. (For VGA source only) • Adjust Phase and Pixel Clock controls via OSD. (For VGA source only) • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. Visible signs of smoke or sparks • Do not perform any troubleshooting steps. • Contact Dell immediately. Monitor malfunctions on & off • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to Factory Settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Picture color not good • Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. • Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off. • Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. 56  Troubleshooting

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56
Troubleshooting
Common
Symptoms
What You
Experience
Possible Solutions
Synchronization
Problems
Screen is scrambled
or appears torn
•
Reset the monitor to
Factory
Settings
.
•
Perform Auto Adjust via OSD.
(For VGA source only)
•
Adjust Phase and Pixel Clock
controls via OSD.
(For VGA source only)
•
Perform monitor self-test
feature check to determine if
the scrambled screen appears
in self-test mode.
•
Check for bent or broken pins
in the video cable connector.
•
Restart the computer in the
safe mode.
Safety-Related Issues
Visible signs of
smoke or sparks
•
Do not perform any
troubleshooting steps.
•
Contact Dell immediately.
Intermittent Problems
Monitor malfunctions
on & off
•
Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
•
Reset the monitor to
Factory
Settings
.
•
Perform monitor self-test
feature check to determine
if the intermittent problem
occurs in self-test mode.
Missing Color
Picture missing color
•
Perform monitor self-test
feature check.
•
Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
•
Check for bent or broken pins
in the video cable connector.
Wrong Color
Picture color not
good
•
Change the Color Setting
Mode in the Color Settings
OSD to Graphics or Video
depending on the application.
•
Try different Color Preset
Settings in Color Settings OSD.
Adjust R/G/B value in Color
Settings OSD if the Color
Management is turned off.
•
Change the Input Color
Format to PC RGB or YPbPr in
the Advance Setting OSD.