Dell Latitude 12 Rugged Tablet 7202 Dell Latitude 12 Rugged Tablet-7202\u0026# - Page 26

Troubleshooting, Battery problem

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7 Troubleshooting Battery problem Problems Battery does not charge Battery drains quickly even when the tablet is in Standby mode Possible causes Possible solutions • Unplug the Dell AC power adapter from the wall and verify that the outlet is functioning. • Try to connect with another Dell AC power adapter (if available). • Check all cable connections and plug back into the wall, then back into the tablet. • Check the AC adapter LED light to ensure if the AC adapter is working. • Check all connectors to ensure proper connectivity. NOTE: The tablet battery requires about 4 hours to fully charge. The tablet's temperature is below 0 °C or higher than 40 °C. Charge the battery in an ambient temperature between 0 °C to 40 °C. The battery or power adapter is damaged. Contact a Dell authorized reseller to replace the battery or power adapter. If the tablet is not in the range of a • Temporarily turn off the network it can connect to, the tablet tablet. continues to send out signals to locate a base station and drains the battery. • Move the tablet in range of a network it can connect to, or temporarily turn off the wireless connection on your tablet. • Use your tablet in airplane mode. 26

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7
Troubleshooting
Battery problem
Problems
Possible causes
Possible solutions
Battery does not charge
•
Unplug the Dell AC power
adapter from the wall and
verify that the outlet is
functioning.
•
Try to connect with
another Dell AC power
adapter (if available).
•
Check all cable
connections and plug
back into the wall, then
back into the tablet.
•
Check the AC adapter LED
light to ensure if the AC
adapter is working.
•
Check all connectors to
ensure proper
connectivity.
NOTE:
The tablet battery
requires about 4 hours to
fully charge.
The tablet's temperature is below 0 °C
or higher than 40 °C.
Charge the battery in an
ambient temperature
between 0 °C to 40 °C.
The battery or power adapter is
damaged.
Contact a Dell authorized
reseller to replace the battery
or power adapter.
Battery drains quickly even
when the tablet is in Standby
mode
If the tablet is not in the range of a
network it can connect to, the tablet
continues to send out signals to locate
a base station and drains the battery.
•
Temporarily turn off the
tablet.
•
Move the tablet in range
of a network it can
connect to, or temporarily
turn off the wireless
connection on your tablet.
•
Use your tablet in airplane
mode.
26