Dell OptiPlex 360 Setup and Quick Reference Guide - Page 37

Troubleshooting Tips, Using the Hardware Troubleshooter, Tips, Power Problems - review

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Troubleshooting Tips CAUTION: Always unplug your computer from the electrical outlet before opening the cover. NOTE: For detailed troubleshooting information, including responding to system messages, see your Service Manual on support.dell.com . Using the Hardware Troubleshooter 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Tips • If a device does not work, ensure that the device is properly connected. • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s). • If an error message occurs in a program, see the program documentation. Power Problems CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see www.dell.com/regulatory_compliance. IF T H E POWER LIGHT IS OFF - The computer is either turned off or is not receiving power. • Reseat the power cable in the power connector on the back of the computer and the electrical outlet. Troubleshooting Tips 37

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Troubleshooting Tips
37
Troubleshooting Tips
CAUTION:
Always unplug your computer from the electrical outlet before
opening the cover.
NOTE:
For detailed troubleshooting information, including responding to system
messages, see your
Service Manual
on
support.dell.com
.
Using the Hardware Troubleshooter
1
Click the Windows Vista Start button
,
and click
Help and Support.
2
Type
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
Tips
•
If a device does not work, ensure that the device is properly connected.
•
If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
•
If an error message appears on the screen, write down the exact message.
This message may help support personnel to diagnose and fix the
problem(s).
•
If an error message occurs in a program, see the program documentation.
Power Problems
CAUTION:
Before working inside your computer, read the safety information that
shipped with your computer. For additional safety best practices information, see
www.dell.com/regulatory_compliance
.
I
F
THE
POWER
LIGHT
IS
OFF
—
The computer is either turned off or is not
receiving power.
•
Reseat the power cable in the power connector on the back of the
computer and the electrical outlet.