Dell OptiPlex 360 Setup and Quick Reference Guide - Page 44

Windows Device Driver Rollback see Returning to a Previous Device - display driver

Page 44 highlights

3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, use System Restore (see "Restoring Your Operating System" on page 45) to return your computer to the operating state that existed before you installed the new driver. Using the Drivers and Utilities Media Before using the Drivers and Utilities media, try the following: • Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 43) • Microsoft System Restore (see "Using Microsoft® Windows® System Restore" on page 46) 1 With the Windows desktop displayed, insert your Drivers and Utilities media. If this is your first time using the Drivers and Utilities media, go to step 2. If not, go to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer, click your media drive directory to display the media contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. The drivers that are used by your computer are automatically displayed in the My Drivers-The ResourceCD has identified these components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. 44 Reinstalling Software

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44
Reinstalling Software
3
Right-click the device for which the new driver was installed and click
Properties
.
4
Click the
Drivers
tab
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, use System Restore
(see "Restoring Your Operating System" on page 45) to return your computer
to the operating state that existed before you installed the new driver.
Using the Drivers and Utilities Media
Before using the
Drivers and Utilities
media, try the following:
Windows Device Driver Rollback (see "Returning to a Previous Device
Driver Version" on page 43)
Microsoft System Restore (see "Using Microsoft® Windows® System
Restore" on page 46)
1
With the Windows desktop displayed, insert your
Drivers and Utilities
media
.
If this is your first time using the
Drivers and Utilities
media, go to step 2.
If not, go to step 5.
2
When the
Drivers and Utilities
media installation program starts, follow
the prompts on the screen.
NOTE:
In most cases, the
Drivers and Utilities
program starts running
automatically. If it does not, start Windows Explorer, click your media drive
directory to display the media contents, and then double-click the
autorcd.exe
file.
3
When the
InstallShield Wizard Complete
window appears, remove the
Drivers and Utilities
media and click
Finish
to restart the computer.
4
When you see the Windows desktop, reinsert the
Drivers and Utilities
media.
5
At the
Welcome Dell System Owner
screen, click
Next
.
The drivers that are used by your computer are automatically displayed in
the
My Drivers—The ResourceCD has identified these components in
your system
window.
6
Click the driver that you want to reinstall and follow the instructions on
the screen.