Dell OptiPlex 360 Setup and Quick Reference Guide - Page 47

3 Select Repair Your Computer. The System Recovery Options window appears. 4 Select a keyboard layout and click Next. 5 To access the recovery options, log on as a local user. 6 To access the command prompt, type administrator in the User name field, then click OK. 7 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. 8 On the Dell Factory Image Restore welcome screen, click Next. The Confirm Data Deletion screen appears. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel. 9 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take 5 or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition. 10 Click Finish to restart the computer. Using the Operating System Media Before reinstalling the operating system, try the following: • Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 43) • Microsoft System Restore (see "Using Microsoft® Windows® System Restore" on page 46) NOTICE: Before performing the installation, back up all data files from your primary hard drive to another media. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. The Dell Drivers and Utilities media contains drivers that were installed at the time you ordered your computer. Reinstalling Software 47