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Dell PowerConnect W-Airwave W-Airwave 7.4 User Guide - Page 56

Loading Firmware Files to AirWave, Go to the Device Setup > Upload Firmware & Files

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Loading Firmware Files to AirWave Perform the following steps to load a device firmware file onto AirWave: 1. Go to the Device Setup > Upload Firmware & Files page. 2. Select Add. The Add Firmware File page appears. Figure 28 illustrates this page. Figure 28 Device Setup > Upload Firmware and Files > Add Page Illustration 3. Select Supported Firmware Versions and Features to view supported firmware versions. NOTE: Unsupported and untested firmware may cause device mismatches and other problems. Please contact Dell support before installing non-certified firmware. 4. Enter the appropriate information and select Add. The file uploads to AirWave and once complete, this file appears on the Device Setup > Upload Firmware & Files page. This file also appears on additional pages that display firmware files (such as the Group > Firmware page and on individual APs/Devices > Manage pages). 5. You can also import a CSV list of groups and their external TFTP firmware servers. Table 33 itemizes the settings of this page. Table 33 Supported Firmware Versions and Features Fields and Default Values Setting Default Description Type Dell Indicates the firmware file is used with the specified type. If you select an IOS device PowerConnect from the Type drop-down menu, you have the option of choosing a server protocol of W-Series TFTP or FTP. If you choose FTP, you may later notice that the firmware files are pushed Controller to the device more quickly. With selection of some types, particularly Cisco controllers, you can specify the boot software version. Firmware Version None Provides a user-configurable field to specify the firmware version number. Appears if you did not select the default Dell PowerConnect W-Series Controller type. Description None Provides a user-configurable text description of the firmware file. Upload firmware Built-in files (and use built-in firmware) Selects the TFTP server that access points use to download their firmware. The built-in TFTP server is recommended. If you choose to use an external TFTP server, enter the File Server IP Address and the Firmware Filename. Use an external N/A firmware file server You can also choose to assign the external TFTP server on a per-group basis. If you select this option, you must enter the IP address on the Groups > Firmware page. Complete the Firmware File Server IP Address field. NOTE: With selection of some Types, you are prompted with the Server Protocol field that lets you select which protocol to use, and this varies from device to device. If you select FTP, AirWave uses an anonymous user for file upload. Use Group File Server Disabled If you opt to use an external firmware file server, this additional option appears. This setting instructs AirWave to use the server that is associated with the group instead of defining a server. 56 | Configuring AMP Dell PowerConnect W-AirWave 7.4 | User Guide

Section	Page
Preface	11
Document Organization	11
Note, Caution, and Warning Icons	12
Contacting Support	12
Introduction	13
AirWave—A Unified Wireless Network Command Center	13
AirWave Management Platform	13
Dell PowerConnect W Configuration	14
VisualRF	14
RAPIDS	14
Master Console and Failover	15
Integrating AirWave into the Network and Organizational Hierarchy	15
Installing and Getting Started	17
AirWave Hardware Requirements and Installation Media	17
Supported Browsers	17
Installing Linux CentOS 5 (Phase 1)	18
Installing AirWave Software (Phase 2)	18
Getting Started	18
Step 1: Configuring Date and Time, Checking for Prior Installations	18
Date and Time	18
Previous AirWave Installations	19
Step 2: Installing AirWave Software	19
Step 3: Checking the AirWave Installation	19
Step 4: Assigning an IP Address to the AirWave System	19
Step 5: Naming the AirWave Network Administration System	20
Step 6: Assigning a Host Name to AirWave	20
Step 7: Changing the Default Root Password	20
Completing the Installation	21
Configuring and Mapping Port Usage for AirWave	21
AirWave Navigation Basics	22
Status Section	22
Navigation Section	23
Activity Section	25
Help Links in the UI	25
Common List Settings	25
Buttons and Icons	26
Getting Started with AirWave	28
Configuring AMP	29
Before You Begin	29
Formatting the Top Header	29
Customizing Columns in Lists	30
Resetting Pagination Records	31
Using the Pagination Widget	31
Using Export CSV for Lists and Reports	31
Defining Graph Display Preferences	32
Customizing the Dashboard	32
Customized Search	34
Setting Severe Alert Warning Behavior	34
Defining General AirWave Server Settings	35
Defining AirWave Network Settings	43
Creating AirWave Users	44
Creating AirWave User Roles	46
Configuring Login Message, TACACS+ and RADIUS Authentication	48
Setting Up Login Configuration Options	48
Setting up Single Sign-On	49
Configuring TACACS+ Authentication	49
Configuring RADIUS Authentication and Authorization	50
Integrating a RADIUS Accounting Server	51
Enabling AirWave to Manage Your Devices	52
Configuring Communication Settings for Discovered Devices	53
Loading Device Firmware Onto AirWave (optional)	55
Overview of the Device Setup > Upload Firmware & Files Page	55
Loading Firmware Files to AirWave	56
Using Web Auth Bundles in AirWave	57
Setting Up Device Types	58
Configuring Cisco WLSE and WLSE Rogue Scanning	58
Introduction to Cisco WLSE	58
Configuring WLSE Initially in AirWave	59
Adding an ACS Server for WLSE	59
Enabling Rogue Alerts for Cisco WLSE	59
Configuring WLSE to Communicate with APs	59
Discovering Devices	60
Managing Devices	60
Inventory Reporting	60
Defining Access	60
Grouping	60
Configuring IOS APs for WDS Participation	60
WDS Participation	61
Primary or Secondary WDS	61
Configuring ACS for WDS Authentication	61
Configuring Cisco WLSE Rogue Scanning	62
Configuring ACS Servers	63
Integrating AirWave with an Existing Network Management Solution (NMS)	64
Auditing PCI Compliance on the Network	65
Introduction to PCI Requirements	65
PCI Auditing in the AirWave Interface	65
Enabling or Disabling PCI Auditing	66
Deploying WMS Offload	67
Overview of WMS Offload in AirWave	67
General Configuration Tasks Supporting WMS Offload in AirWave	68
Additional Information Supporting WMS Offload	68
Configuring and Using Device Groups in AirWave	69
AirWave Groups Overview	70
Viewing All Defined Device Groups	71
Configuring Basic Group Settings	72
Adding and Configuring Group AAA Servers	80
Configuring Group Security Settings	81
Configuring Group SSIDs and VLANs	83
Configuring Radio Settings for Device Groups	87
Cisco WLC Group Configuration	91
Accessing Cisco WLC Configuration	91
Navigating Cisco WLC Configuration	91
Configuring WLANs for Cisco WLC Devices	92
Defining and Configuring LWAPP AP Groups for Cisco Devices	94
Viewing and Creating Cisco AP Groups	94
Configuring Cisco Controller Settings	94
Configuring Wireless Parameters for Cisco Controllers	95
Configuring Cisco WLC Security Parameters and Functions	95
Configuring Management Settings for Cisco WLC	95
Configuring Group PTMP Settings	96
Configuring Proxim Mesh Radio Settings	97
Configuring Group MAC Access Control Lists	98
Specifying Minimum Firmware Versions for APs in a Group	98
Comparing Device Groups	99
Deleting a Group	100
Changing Multiple Group Configurations	100
Modifying Multiple Devices	101
Using Global Groups for Group Configuration	104
Discovering, Adding, and Managing Devices	107
Device Discovery Overview	107
Discovering and Adding Devices	107
SNMP/HTTP Scanning	108
Adding Networks for SNMP/HTTP Scanning	108
Adding Credentials for Scanning	108
Defining a Scan Set	109
Running a Scan Set	110
Enabling Cisco Discovery Protocol (CDP)	111
Authorizing Devices to AirWave from APs/Devices > New Page	111
Manually Adding Individual Devices	112
Adding Devices with the Device Setup > Add Page	112
Adding Multiple Devices from a CSV File	114
Adding Universal Devices	115
Assigning Devices to the Ignored Page	116
Monitoring Devices	116
Viewing Device Monitoring Statistics	117
Understanding the APs/Devices > Monitor Pages for All Device Types	118
Monitoring Data Specific to Wireless Devices	118
Evaluating Radio Statistics for an AP	124
Overview of the Radio Statistics Page	124
Viewing Real-Time ARM Statistics	124
Issues Summary section	125
802.11 Radio Counters Summary	125
Radio Statistics Interactive Graphs	126
Recent ARM Events Log	127
Detected Interfering Devices Table	128
Active BSSIDs Table	128
Monitoring Data for Mesh Devices	128
Monitoring Data for Wired Devices (Routers and Switches)	130
Understanding the APs/Devices > Interfaces Page	132
Auditing Device Configuration	133
Using Device Folders (Optional)	134
Configuring and Managing Devices	134
Moving a Device from Monitor Only to Manage Read/Write Mode	135
Configuring AP Settings	135
Setting a Maintenance Window for a Device	141
Configuring Device Interfaces for Switches	141
Individual Device Support and Firmware Upgrades	144
Troubleshooting a Newly Discovered Down Device	146
Setting up Dell Spectrum Analysis in AirWave	147
Spectrum Configurations and Prerequisites	147
Setting up a Permanent Spectrum Dell AP Group	148
Configuring an Individual AP to run in Spectrum Mode	148
Configuring a Controller to use the Spectrum Profile	149
Creating and Using Templates	151
Group Templates	151
Supported Device Templates	151
Template Variables	151
Viewing and Adding Templates	152
Configuring General Template Files and Variables	155
Configuring General Templates	156
IOS Configuration File Template	157
Device Configuration File on APs/Devices > Audit Configuration Page	157
Using Template Syntax	157
Using Directives to Eliminate Reporting of Configuration Mismatches	157
Ignore_and_do_not_push Command	158
Push_and_exclude Command	158
Using Conditional Variables in Templates	158
Using Substitution Variables in Templates	159
Using AP-Specific Variables	160
Configuring Cisco IOS Templates	160
Applying Startup-config Files	161
WDS Settings in Templates	161
SCP Required Settings in Templates	161
Supporting Multiple Radio Types via a Single IOS Template	162
Configuring Single and Dual-Radio APs via a Single IOS Template	162
Configuring Cisco Catalyst Switch Templates	162
Configuring Symbol Controller / HP WESM Templates	163
Configuring a Global Template	165
Using RAPIDS and Rogue Classification	167
Introduction to RAPIDS	167
Viewing Overall Network Health on RAPIDS > Overview	168
Setting Up RAPIDS	169
Basic Configuration	169
Rogue Containment Options	171
Additional Settings	172
Defining RAPIDS Rules	172
Controller Classification with WMS Offload	172
Device OUI Score	173
Rogue Device Threat Level	173
Viewing and Configuring RAPIDS Rules	174
Deleting or Editing a Rule	176
Recommended RAPIDS Rules	176
Using RAPIDS Rules with Additional AirWave Functions	176
Viewing Rogues on the RAPIDS > List Page	176
Overview of the RAPIDS > Detail Page	179
Viewing Ignored Rogue Devices	180
Using RAPIDS Workflow to Process Rogue Devices	180
Score Override	180
Using the Audit Log	181
Additional Resources	182
Performing Daily Administration in AirWave	183
Monitoring and Supporting AirWave with the System Pages	183
Using the System > Status Page	184
Viewing Device Events in System > Syslog & Traps	185
Using the System > Event Log Page	186
Viewing, Delivering and Responding to Triggers and Alerts	187
Viewing Triggers	187
Creating New Triggers	187
Setting Triggers for Devices	190
Setting Triggers for Interfaces and Radios	191
Setting Triggers for Discovery	191
Setting Triggers for Clients	192
Setting Triggers for RADIUS Authentication Issues	193
Setting Triggers for IDS Events	193
Setting Triggers for AirWave Health	194
Delivering Triggered Alerts	194
Viewing Alerts	194
Responding to Alerts	195
Monitoring and Supporting WLAN Clients	196
Overview of the Clients Pages	196
Monitoring WLAN Users in the Clients > Connected and Clients > All Pages	197
Supporting Guest WLAN Users With the Clients > Guest Users Page	199
Supporting VPN Users with the Clients > VPN Sessions Page	201
Supporting RFID Tags With the Clients > Tags Page	202
Evaluating and Diagnosing User Status and Issues	203
Evaluating User Status with the Clients > Client Detail Page	203
Mobile Device Access Control	204
Classifying Dell Devices in Client Detail	205
Quick Links for Clients on Dell Devices	206
Using the Deauthenticate Client Feature	206
Viewing a Client’s Association History	206
Viewing the Rogue Association History for a Client	206
Evaluating Client Status with the Clients > Diagnostics Page	207
Managing Mobile Devices with SOTI MobiControl and AirWave	207
Overview of SOTI MobiControl	207
Prerequisites for Using MobiControl with AirWave	207
Adding a Mobile Device Management Server for MobiControl	208
Accessing MobiControl from the Clients > Client Detail Page	208
Monitoring and Supporting AirWave with the Home Pages	209
Monitoring AirWave with the Home > Overview Page	210
Viewing and Updating License Information	211
Searching AirWave with the Home > Search Page	213
Accessing AirWave Documentation	214
Configuring Your Own User Information with the Home > User Info Page	214
Using the System > Configuration Change Jobs Page	216
Using the System > Firmware Upgrade Jobs Page	216
Using the System > Performance Page	217
Supporting AirWave Servers with the Master Console	221
Using the Public Portal on Master Console	221
Adding a Managed AMP with the Master Console	222
Using Global Groups with Master Console	223
Upgrading AirWave	223
Upgrade Instructions	223
Backing Up AirWave	224
Viewing and Downloading Backups	224
Running Backup on Demand	224
Restoring from a Backup	224
Using AirWave Failover for Backup	225
Navigation Section of AirWave Failover	225
Adding Watched AirWave Stations	225
Logging out of AirWave	226
Creating, Running, and Emailing Reports	227
Overview of AirWave Reports	227
Reports > Definitions Page Overview	227
Reports > Generated Page Overview	229
Using Daily Reports	230
Viewing Generated Reports	230
Using Custom Reports	231
Using the Dell License Report	232
Using the Capacity Planning Report	232
Using the Configuration Audit Report	234
Using the Device Summary Report	236
Using the Device Uptime Report	237
Using the IDS Events Report	239
Using the Inventory Report	239
Using the Memory and CPU Utilization Report	241
Using the Network Usage Report	241
Using the New Rogue Devices Report	242
Using the New Users Report	245
Using the PCI Compliance Report	245
Using the Port Usage Report	246
Using the RADIUS Authentication Issues Report	246
Using the RF Health Report	247
Using the Rogue Clients Report	249
Using the Rogue Containment Audit Report	250
Using the Client Session Report	250
Defining Reports	252
Emailing and Exporting Reports	255
Emailing Reports in General Email Applications	255
Emailing Reports to Smarthost	255
Exporting Reports to XML or CSV	255
Transferring Reports Using FTP	255
Using VisualRF	257
Features	258
Useful Terms	258
Starting VisualRF	258
Basic QuickView Navigation	259
Network View Navigation	260
Overlays	260
Display Menu	260
Edit Menu	261
Using the Settings in the VisualRF > Setup Page	262
VisualRF Resource Utilization	265
Configuring QuickView Personal Preferences	266
Increasing Location Accuracy	267
Adding Exterior Walls	268
Location Training for Stationary Devices	268
Adding Client Surveys	269
Adding Location Probability Regions	270
Adding an IDF	271
Viewing Port Status on Deployed Switches	272
Fine-Tuning Location Service in VisualRF > Setup	272
Configuring Infrastructure	273
Deploying APs for Client Location Accuracy	274
Using QuickView to Assess RF Environments	274
Viewing a Wireless User's RF Environment	274
Tracking Location History	275
Checking Signal Strength to Client Location	276
Viewing an AP’s Wireless RF Environment	276
Viewing a Floor Plan’s RF Environment	277
Viewing a Network, Campus, Building’s RF Environment	278
Viewing Campuses, Buildings, or Floors from a Tree View	278
Planning and Provisioning	279
Creating a New Campus	279
Creating a New Building in a Campus	280
Importing a Floor Plan	281
Editing a Floor Plan Image	282
Cropping the Floor Plan Image	282
Sizing a Non-CAD Floor Plan	283
Removing Color from a Floor Plan Image	283
Assigning Campus, Building and Floor Numbers	284
Assigning Optional Planner, Owner, or Installer Information for the Floor Plan	284
Controlling the Layers in the Uploaded Floor Plan (CAD only)	284
Error Checking of CAD Images	284
Last Steps in Editing an Uploaded Image	285
Provisioning Existing Access Points onto the Floor Plan	285
Automatically Provisioning APs onto a Floor Plan	286
Tweaking a Planning Region	287
Auto-Matching Planned Devices	288
Printing a Bill of Materials Report	288
Importing and Exporting in VisualRF	289
Exporting a campus	289
Importing from CAD	289
Batch Importing CAD Files	290
Requirements	290
Pre Processing Steps	290
Upload Processing Steps	290
Post Processing Steps	291
Sample Upload Instruction XML File	291
Common Importation Problems	291
Importing from a Dell PowerConnect W-Series Controller	291
Pre-Conversion Checklist	291
Process on Controller	291
Process on AMP	292
VisualRF Location APIs	292
Sample Device Location Response	292
Sample Site Inventory Response	292
About VisualRF Plan	293
Overview	293
Minimum requirements	293
Installation	293
Differences between VisualRF Plan and VisualRF online	294
Setting Up Dell PowerConnect W- Instant in AirWave	295
Overview of Dell PowerConnect W-Instant	295
Using Dell PowerConnect W-Instant with AMP	295
Workflow of the Dell PowerConnect W-Instant and AMP Integration Process	296
Setting up Dell PowerConnect W-Instant Hardware	296
Required Personnel	296
Creating your Organization String	296
The Shared Secret Key	297
Entering the Organization String and AirWave Information into the IAP	297
Receiving the Virtual Controller as a New Device in AMP	298
Verifying the Shared Secret and Adding the Device	298
Remaining Manual Admin Tasks in AMP	299
AMP Pages with Instant-Specific Features	299
Other Available Features	300
Firmware Image Management	300
Intrusion Detection System	300
Known Issues of Dell PowerConnect W-Instant Integration with AirWave	300
Installing AirWave on VMware ESX 4.1	301
Creating a New Virtual Machine to Run AirWave	301
Installing AirWave on the Virtual Machine	301
AirWave Post-Installation Issues on VMware	302

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Configuring AMP

Dell PowerConnect W-AirWave 7.4

| User Guide

Loading Firmware Files to AirWave

Perform the following steps to load a device firmware file onto AirWave:

Go to the Device Setup > Upload Firmware & Files page.

Select Add. The Add Firmware File page appears.

Figure 28

illustrates this page.

Figure 28

Device Setup > Upload Firmware and Files > Add Page Illustration

Select Supported Firmware Versions and Features to view supported firmware versions.

Enter the appropriate information and select Add. The file uploads to AirWave and once complete, this file

appears on the Device Setup > Upload Firmware & Files page. This file also appears on additional pages that

display firmware files (such as the Group > Firmware page and on individual APs/Devices > Manage pages).

You can also import a CSV list of groups and their external TFTP firmware servers.

Table 33

itemizes the

settings of this page.

NOTE: Unsupported and untested firmware may cause device mismatches and other problems. Please contact Dell support

before installing non-certified firmware.

Table 33

Supported Firmware Versions and Features Fields and Default Values

Setting

Default

Description

Type

Dell

PowerConnect

W-Series

Controller

Indicates the firmware file is used with the specified type. If you select an IOS device

from the Type drop-down menu, you have the option of choosing a server protocol of

TFTP or FTP. If you choose FTP, you may later notice that the firmware files are pushed

to the device more quickly.

With selection of some types, particularly Cisco controllers, you can specify the boot

software version.

Firmware Version

None

Provides a user-configurable field to specify the firmware version number. Appears if

you did not select the default Dell PowerConnect W-Series Controller type.

Description

None

Provides a user-configurable text description of the firmware file.

Upload firmware

files (and use built-in

firmware)

Built-in

Selects the TFTP server that access points use to download their firmware. The built-in

TFTP server is recommended.

If you choose to use an external TFTP server, enter the File Server IP Address and the

Firmware Filename.

Use an external

firmware file server

N/A

You can also choose to assign the external TFTP server on a per-group basis. If you

select this option, you must enter the IP address on the Groups > Firmware page.

Complete the Firmware File Server IP Address field.

NOTE: With selection of some Types, you are prompted with the Server Protocol field

that lets you select which protocol to use, and this varies from device to device. If you

select FTP, AirWave uses an anonymous user for file upload.

Use Group File

Server

Disabled

If you opt to use an external firmware file server, this additional option appears. This

setting instructs AirWave to use the server that is associated with the group instead of

defining a server.