Dell PowerConnect W Clearpass 100 Software 3.9.1 Release Notes - Page 33

General, Onboard Mobile Device Provisioning Services, SMS Services

Page 33 highlights

Chapter 4 Known Issues The following are known issues and caveats. Applicable bug IDs and workarounds are included when possible. General Bug ID Description 1956 1973 Connecting multiple network adapters to the same physical network, or having the same subnet assigned to multiple network adapters is not recommended. This configuration may cause errors such as "IP address already in use" when changing network interface settings, or bringing one of the network interfaces up or down. Workaround: Avoid connecting multiple network adapters to the same physical network, or having the same subnet assigned to multiple network adapters. Onboard (Mobile Device Provisioning Services) Bug ID Description 2202 2395 ClearPass Onboard does not update the Policy Manager endpoints table with an endpoint record when provisioning an iOS 5 device. This is because the iOS 5 device does not report its MAC address to ClearPass Onboard during device provisioning. With the Maximum Devices limit set to "1", a previously-provisioned device whose profile has since been deleted cannot be re-provisioned under the same username. The error message says the user has already provisioned the maximum number of devices. SMS Services Bug ID Description 1877 2272 From the Edit Accounts page: if multiple accounts share the same phone number and all are selected, then SMS is received multiple times. Workaround: Avoid selecting multiple accounts that share identical phone numbers. Unicode SMS messages are limited to 70 Unicode characters. The ClearPass Guest user interface will still display 160 characters as the limit. Sending a Unicode SMS message over 70 characters may fail if the SMS service provider does not support multi-part SMS messages. If you plan to use Unicode SMS messages, check your SMS receipt carefully to ensure it is not over 70 characters in length. ClearPass Guest 3.9.1 | Release Notes Known Issues | 33

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38

ClearPass Guest 3.9.1 | Release Notes
Known Issues
|
33
Chapter 4
Known Issues
The following are known issues and caveats. Applicable bug IDs and workarounds are included when
possible.
General
Onboard (Mobile Device Provisioning Services)
SMS Services
Bug ID
Description
1956
1973
Connecting multiple network adapters to the same physical network, or having the same subnet
assigned to multiple network adapters is not recommended. This configuration may cause errors such
as “IP address already in use” when changing network interface settings, or bringing one of the network
interfaces up or down.
Workaround
: Avoid connecting multiple network adapters to the same physical network, or having the
same subnet assigned to multiple network adapters.
Bug ID
Description
2202
ClearPass Onboard does not update the Policy Manager endpoints table with an endpoint record when
provisioning an iOS 5 device. This is because the iOS 5 device does not report its MAC address to
ClearPass Onboard during device provisioning.
2395
With the Maximum Devices limit set to “1”, a previously-provisioned device whose profile has since
been deleted cannot be re-provisioned under the same username. The error message says the user has
already provisioned the maximum number of devices.
Bug ID
Description
1877
From the
Edit Accounts
page: if multiple accounts share the same phone number and all are selected,
then SMS is received multiple times.
Workaround
: Avoid selecting multiple accounts that share identical phone numbers.
2272
Unicode SMS messages are limited to 70 Unicode characters. The ClearPass Guest user interface will
still display 160 characters as the limit. Sending a Unicode SMS message over 70 characters may fail if
the SMS service provider does not support multi-part SMS messages. If you plan to use Unicode SMS
messages, check your SMS receipt carefully to ensure it is not over 70 characters in length.