Dell PowerEdge M420 Dell PowerEdge M520 Systems Owner's Manual - Page 78

number, reinstall memory and PCI one

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Error Code Message Information CPU0001 Message CPU has a thermal trip (over-temperature) event. LCD Message CPU has a thermal trip. Check CPU heat sink. Details The processor temperature increased beyond the operational range. Action Review logs for fan failures, replace failed fans. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat-sink. CPU0002 Message CPU has failed the built-in self-test (BIST). Action 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Make sure the processor is seated correctly. 3. If the issue persists, see Getting Help. CPU0003 Message CPU is stuck in POST. Action 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Reduce system configuration to minimum memory and remove all PCI devices. If system completes POST, update system BIOS. reinstall memory and PCI one component at a time to meet the original configuration. 3. If the issue persists, see Getting Help. CPU0004 Message CPU failed to initialize. Action 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Make sure the processor is seated correctly. 3. If the issue persists, see Getting Help. CPU0005 CPU0006 Message LCD Message Details Action CPU configuration is unsupported. CPU configuration is unsupported. Check CPU or BIOS revision. System is unable to boot or may run in a degraded state. Review the technical specifcations for supported processor types. Message Unrecoverable CPU complex error detected on CPU . Details System is unable to boot or may run in a degraded state. Action 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Make sure the processor is seated correctly. 3. If the issue persists, see Getting Help. 78

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Error Code
Message Information
CPU0001
Message
CPU <
number
> has a thermal trip (over-temperature) event.
LCD Message
CPU <
number
> has a thermal trip. Check CPU heat sink.
Details
The processor temperature increased beyond the operational range.
Action
Review logs for fan failures, replace failed fans. If no fan failures are detected, check
inlet temperature (if available) and reinstall processor heat-sink.
CPU0002
Message
CPU <
number
> has failed the built-in self-test (BIST).
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn
system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see
Getting Help
.
CPU0003
Message
CPU <
number
> is stuck in POST.
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn
system on.
2. Reduce system configuration to minimum memory and remove all PCI devices. If
system completes POST, update system BIOS.
reinstall memory and PCI one
component at a time to meet the original configuration.
3. If the issue persists, see
Getting Help
.
CPU0004
Message
CPU <
number
> failed to initialize.
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn
system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see
Getting Help
.
CPU0005
Message
CPU <
number
> configuration is unsupported.
LCD Message
CPU <
number
> configuration is unsupported. Check CPU or BIOS revision.
Details
System is unable to boot or may run in a degraded state.
Action
Review the technical specifcations for supported processor types.
CPU0006
Message
Unrecoverable CPU complex error detected on CPU <
number
>.
Details
System is unable to boot or may run in a degraded state.
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn
system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see
Getting Help
.
78