Dell PowerEdge R740 EMC PowerEdge Servers Troubleshooting Guide - Page 21
Error number PSA and, Error message, Description, Steps, PSA Optical Drive - IDE status
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Table 13. PSA/ePSA error codes (continued) Error number (PSA and ePSA) Error message Description Steps ePSA 2000-0144 PSA 1000-0145 ePSA 2000-0145 PSA Hard Drive - timeout waiting for Drive Self Test to complete ePSA Hard Drive - self test did not complete The hard drive test did not complete the last test attempted. 1. Check www.dell.com/ support for a firmware update for your hard drive. Update the firmware if one is available. 2. Reseat the drive, reseat the data cable and power connection at both ends if it is desktop. 3. Turn off your computer and reconnect your hard disk drive (HDD) to the system board. For more information, see your systems Owners Manual at www.dell.com/ poweredgemanuals. 4. Update to the latest BIOS. 5. Repeat the PSA diagnostics. 6. If failure continues, contact Dell Technical Support PSA 1000-0146 ePSA 2000-0146 Hard Drive - self test log contains previous errors Your hard drive has indicated a failure. 1. Update to the latest BIOS version. 2. Run a Chkdsk /r or format your hard drive and reinstall your operating system. 3. Repeat the PSA diagnostics. 4. If failure continues, contact Dell Technical Support PSA 1000-0147 ePSA 2000-0147 PSA Optical Drive - IDE status failed. ePSA Optical Drive - self test -(s) Your CD or DVD drive has indicated a failure. 1. Update to the latest BIOS version. 2. Turn off your computer and reconnect your optical drive to the system board. 3. Repeat the PSA diagnostics. PSA 1000-0148 ePSA 2000-0148 replaced by 2000-0151, 2000-0152 PSA Optical Drive - BIST --(s) ePSA Optical Drive - incorrect status Your CD or DVD drive has indicated a failure. 1. Update to the latest BIOS version. 2. Turn off your computer and reconnect your optical drive to the system board. 3. Repeat the PSA diagnostics. PSA NA ePSA 2000-0149 Optical Drive - no drive detected Your CD or DVD drive has indicated a failure. 1. Update to the latest BIOS version. 2. Turn off your computer and reconnect your optical drive to the system board. 3. Repeat the PSA diagnostics. PSA NA ePSA 2000-0150 replaced 2000-0141 Hard Drive - No drive detected. Your system BIOS is reporting that no Hard Disk Drive is being reported. If a Portable, reseat the hard drive, if a Desktop, reseat both ends of the data 1. If you don't have a hard disk drive (HDD), this may be an automatic message and requires no action. Running diagnostics 21