Dell PowerEdge R740 EMC PowerEdge Servers Troubleshooting Guide - Page 31

USB Device Diagnostics - Invalid, Reseat the USB Device.

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Table 13. PSA/ePSA error codes (continued) Error number (PSA and ePSA) Error message PSA NA ePSA 2000-800C BIOS - Get/Set inverter mode function error. Vendor: [s] Revision: [d] Description Steps The motherboard BIOS revision may not be current. Update the BIOS to the most current version and the issue should resolve. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-800D BIOS - Set lamp off function error. Vendor: [s] Revision: [d] The motherboard BIOS revision may not be current. Update the BIOS to the most current version and the issue should resolve. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-800E BIOS - Set lamp on function error. Vendor: [s] Revision: [d] The motherboard BIOS revision may not be current. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-800F BIOS - Restore function error. Vendor: [s] Revision: [d]. The motherboard BIOS revision may not be current. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8010 System Board High-Precision event timer not found. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8011 USB Device Diagnostics - Invalid The attached USB device is 1. Reseat the USB Device. status returned from the device returning an invalid status to the BIOS. 2. 3. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8012 Diagnostics - Invalid parameter passed to the device. Unknown test [d] selected An unexpected parameter was passed to a device under test. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8013 Diagnostics - LCD [s] doesn't support test commands Update the BIOS to the most current version and the issue should resolve. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8014 Diagnostics - ADDF module ([s]) The diagnostics program has run 1. Update to the latest BIOS. device ([s]) failed with error code [x], number [x]. No EPSA beep code mapped! an external module, which has reported an unusual error. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8016 Diagnostics - Battery - unable to The motherboard BIOS revision retrieve battery health may not be current. 1. Reseat the Battery 2. Update to the latest BIOS version. 3. Repeat the PSA diagnostics. Running diagnostics 31

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Table 13. PSA/ePSA error codes (continued)
Error number (PSA and
ePSA)
Error message
Description
Steps
PSA NA
ePSA 2000-800C
BIOS - Get/Set inverter mode
function error. Vendor: [s]
Revision: [d]
The motherboard BIOS revision
may not be current. Update the
BIOS to the most current
version and the issue should
resolve.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-800D
BIOS - Set lamp off function
error. Vendor: [s] Revision: [d]
The motherboard BIOS revision
may not be current. Update the
BIOS to the most current
version and the issue should
resolve.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-800E
BIOS - Set lamp on function
error. Vendor: [s] Revision: [d]
The motherboard BIOS revision
may not be current.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-800F
BIOS - Restore function error.
Vendor: [s] Revision: [d].
The motherboard BIOS revision
may not be current.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8010
System Board
High-Precision event timer not
found.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8011
USB Device Diagnostics - Invalid
status returned from the device
The attached USB device is
returning an invalid status to the
BIOS.
1.
Reseat the USB Device.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8012
Diagnostics - Invalid parameter
passed to the device. Unknown
test [d] selected
An unexpected parameter was
passed to a device under test.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8013
Diagnostics - LCD [s] doesn't
support test commands
Update the BIOS to the most
current version and the issue
should resolve.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8014
Diagnostics - ADDF module ([s])
device ([s]) failed with error
code [x], number [x]. No EPSA
beep code mapped!
The diagnostics program has run
an external module, which has
reported an unusual error.
1.
Update to the latest BIOS.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8016
Diagnostics - Battery - unable to
retrieve battery health
The motherboard BIOS revision
may not be current.
1.
Reseat the Battery
2.
Update to the latest BIOS
version.
3.
Repeat the PSA diagnostics.
Running diagnostics
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