Dell PowerEdge R740 EMC PowerEdge Servers Troubleshooting Guide - Page 89

How to activate license on iDRAC, Can I upgrade the iDRAC license from express to enterprise and BMC

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○ Perpetual - This license is valid for the life of the product. It does not expire and never needs to be renewed. It must be bound to only one service tag at a time. For more information on the iDRAC licensing feature, see En.community.dell.com/techcenter/extras/m/white_papers/20067892 How to activate license on iDRAC You can manage your licenses by creating your account and access License Management portal. It enables you to view your digital licenses, obtain a replacement license, or reassign licenses to different hardware. To create an account: • Go to www.dell.com/support/retail/lkm. • Click Create an Account • Enter the required information and click Create Account. • Click Sign In, the end user license agreement is displayed. • Review the Dell Software License Agreement, and click Yes, I Agree button. You are redirected to the License Management portal. To activate the license: • Log in to the License Management portal. • Click Activate Licenses tab. • To activate license, navigate to the license and click Assign License. NOTE: All the licenses must be associated with the asset. The Activate Licenses tab lists the licenses that must be bound to an asset. For more information on the iDRAC licensing feature, see En.community.dell.com/techcenter/extras/m/white_papers/20067892 Can I upgrade the iDRAC license from express to enterprise and BMC to express You can upgrade the iDRAC license from Express to Enterprise or BMC to either Express or Enterprise without having to open the box or install any hardware. Request for the type of the iDRAC license you require by providing the service tag number of your server. Once you receive the license file in the .xml format, save it in your local drive to replace the license with the existing one. To upgrade/ replace the existing license: • Log in to the iDRAC web interface • On the left navigation pane, clickOverview, click Server, and then click Licenses. • From the License Options drop-down list, select Replace. Click Browse to navigate to the local folder where the license file is saved. • Select the license file and click Open. • Click Apply to upgrade/ replace the new license file. The purchase of a new PowerEdge server with iDRAC8 is the same as it was with iDRAC7. For the 600 series servers and above, all the hardware required for iDRAC Enterprise is on the motherboard. Not only does this eliminate the possibility of a card unseating during shipping, but it also allows for an upgrade if available. If Enterprise is ordered from Dell at point of sale on 200-500 series servers, the necessary hardware is installed in the factory. This piece of hardware is the Dell Ports card, which sits in a PCIe slot and has the RJ-45 connector for the Dedicated NIC and the slot for the vFlash SD card. For more information on the iDRAC licensing feature, see En.community.dell.com/techcenter/extras/m/white_papers/20067892 How to find out missing licenses If you misplace your original license and need to retrieve the original license, follow the steps to find out missing license: • Log in to the License Management portal. • Click Manage Licenses tab. NOTE: All the licenses must be associated with the asset. The Manage Licenses tab lists the licenses that are associated with an asset. Server management software issues 89

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Perpetual - This license is valid for the life of the product. It does not expire and never needs to be renewed. It must be bound to
only one service tag at a time.
For more information on the iDRAC licensing feature, see
En.community.dell.com/techcenter/extras/m/white_papers/20067892
How to activate license on iDRAC
You can manage your licenses by creating your account and access
License Management
portal. It enables you to view your digital
licenses, obtain a replacement license, or reassign licenses to different hardware.
To create an account:
Go to www.dell.com/support/retail/lkm.
Click
Create an Account
Enter the required information and click
Create Account
.
Click
Sign In
, the end user license agreement is displayed.
Review the
Dell Software License Agreement
, and click
Yes, I Agree
button. You are redirected to the License Management
portal.
To activate the license:
Log in to the License Management portal.
Click
Activate Licenses
tab.
To activate license, navigate to the license and click
Assign License
.
NOTE:
All the licenses must be associated with the asset. The Activate Licenses tab lists the licenses that must be
bound to an asset.
For more information on the iDRAC licensing feature, see
En.community.dell.com/techcenter/extras/m/white_papers/20067892
Can I upgrade the iDRAC license from express to
enterprise and BMC to express
You can upgrade the iDRAC license from Express to Enterprise or BMC to either Express or Enterprise without having to open the box or
install any hardware.
Request for the type of the iDRAC license you require by providing the service tag number of your server. Once you receive the license file
in the .xml format, save it in your local drive to replace the license with the existing one.
To upgrade/ replace the existing license:
Log in to the iDRAC web interface
On the left navigation pane, click
Overview
, click
Server
, and then click
Licenses
.
From the
License Options
drop-down list, select
Replace
. Click
Browse
to navigate to the local folder where the license file is
saved.
Select the license file and click
Open
.
Click
Apply
to upgrade/ replace the new license file.
The purchase of a new PowerEdge server with iDRAC8 is the same as it was with iDRAC7. For the 600 series servers and above, all the
hardware required for iDRAC Enterprise is on the motherboard. Not only does this eliminate the possibility of a card unseating during
shipping, but it also allows for an upgrade if available. If Enterprise is ordered from Dell at point of sale on 200-500 series servers, the
necessary hardware is installed in the factory. This piece of hardware is the Dell Ports card, which sits in a PCIe slot and has the RJ-45
connector for the Dedicated NIC and the slot for the vFlash SD card.
For more information on the iDRAC licensing feature, see
En.community.dell.com/techcenter/extras/m/white_papers/20067892
How to find out missing licenses
If you misplace your original license and need to retrieve the original license, follow the steps to find out missing license:
Log in to the License Management portal.
Click
Manage Licenses
tab.
NOTE:
All the licenses must be associated with the asset. The Manage Licenses tab lists the licenses that are
associated with an asset.
Server management software issues
89