Dell PowerEdge R740 EMC PowerEdge Servers Troubleshooting Guide - Page 28

Dell Technical Support, Repeat the PSA

Get Dell PowerEdge R740 PDF manuals and user guides View all Dell PowerEdge R740 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 28 highlights

Table 13. PSA/ePSA error codes (continued) Error number (PSA and ePSA) Error message PSA 1000-0334 ePSA 2000-0334 Video - user reported the patterns were not displayed correctly Description Steps You may get this error if you answered No to the color test instead of Yes. If you were able to clearly see both the vertical and horizontal color bars without distortion, lines, or color problems, re-run the diagnostic and if the bar appears normal, click Yes. 1. You may get this error if you answered No to the color test instead of Yes. 2. Update to the latest BIOS version. 3. Turn off your computer and reconnect your LCD cable. 4. Repeat the PSA diagnostics.. 5. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0411 Cables - not detected Normally, the cable involved in 1. Update to the latest BIOS. the error (LCD LVDS CABLE for example) is indicated in the error message. Reseat the cable connection and inspect the cable and connections for damage. 2. 3. Turn off your system and reconnect the cable, jumper, or connection indicated in the error message. Replace damaged cables or devices. 4. Repeat the PSA diagnostics. 5. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0412 Cables - auxiliary cable not detected Normally, the cable involved in 1. Update to the latest BIOS the error (LCD LVDS CABLE for version. example) is indicated in the error message. Reseat the cable connection and inspect the cable and connections for damage. 2. 3. Turn off your system and reconnect the cable, jumper, or connection indicated in the error message. Replace damaged cables or devices. 4. Repeat the PSA diagnostics. 5. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0413 Cables - LCD cable not detected Normally, the cable involved in 1. Update to the latest BIOS the error (LCD LVDS CABLE for version. example) is indicated in the error message. Reseat the cable connection and inspect the cable and connections for damage. 2. 3. Turn off your system and reconnect the cable, jumper, or connection indicated in the error message. Replace damaged cables or devices. 4. Repeat the PSA diagnostics. 5. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0414 Cables - Invertor cable not detected Normally, the cable involved in 1. Update to the latest BIOS the error (LCD LVDS CABLE for version. example) is indicated in the error message. Reseat the cable connection and inspect the cable and connections for damage. 2. 3. Turn off your system and reconnect the cable, jumper, or connection indicated in the error message. Replace damaged cables or devices. 4. Repeat the PSA diagnostics. 28 Running diagnostics

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
Table 13. PSA/ePSA error codes (continued)
Error number (PSA and
ePSA)
Error message
Description
Steps
PSA 1000-0334
ePSA 2000-0334
Video - user reported the
patterns were not displayed
correctly
You may get this error if you
answered No to the color test
instead of Yes. If you were able
to clearly see both the vertical
and horizontal color bars
without distortion, lines, or color
problems, re-run the diagnostic
and if the bar appears normal,
click Yes.
1.
You may get this error if you
answered No to the color
test instead of Yes.
2.
Update to the latest BIOS
version.
3.
Turn off your computer and
reconnect your LCD cable.
4.
Repeat the PSA
diagnostics..
5.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0411
Cables - not detected
Normally, the cable involved in
the error (LCD LVDS CABLE for
example) is indicated in the error
message. Reseat the cable
connection and inspect the
cable and connections for
damage.
1.
Update to the latest BIOS.
2.
Turn off your system and
reconnect the cable, jumper,
or connection indicated in
the error message.
3.
Replace damaged cables or
devices.
4.
Repeat the PSA diagnostics.
5.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0412
Cables - auxiliary cable not
detected
Normally, the cable involved in
the error (LCD LVDS CABLE for
example) is indicated in the error
message. Reseat the cable
connection and inspect the
cable and connections for
damage.
1.
Update to the latest BIOS
version.
2.
Turn off your system and
reconnect the cable, jumper,
or connection indicated in
the error message.
3.
Replace damaged cables or
devices.
4.
Repeat the PSA diagnostics.
5.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0413
Cables - LCD cable not detected
Normally, the cable involved in
the error (LCD LVDS CABLE for
example) is indicated in the error
message. Reseat the cable
connection and inspect the
cable and connections for
damage.
1.
Update to the latest BIOS
version.
2.
Turn off your system and
reconnect the cable, jumper,
or connection indicated in
the error message.
3.
Replace damaged cables or
devices.
4.
Repeat the PSA diagnostics.
5.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0414
Cables - Invertor cable not
detected
Normally, the cable involved in
the error (LCD LVDS CABLE for
example) is indicated in the error
message. Reseat the cable
connection and inspect the
cable and connections for
damage.
1.
Update to the latest BIOS
version.
2.
Turn off your system and
reconnect the cable, jumper,
or connection indicated in
the error message.
3.
Replace damaged cables or
devices.
4.
Repeat the PSA diagnostics.
28
Running diagnostics