Dell PowerVault MD3000i Hardware Owner's Manual - Page 77

Troubleshooting Enclosure Connections - review

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Action 1 Review MD Storage Manager for possible recovery actions. NOTE: If a physical disk rebuild is under way, allow the rebuild to complete. 2 Remove the physical disk from the enclosure. See "Removing and Installing Physical Disks" on page 56. 3 Inspect the disk and midplane connectors for obvious damage. 4 Re-install the disk in its original bay. See "Removing and Installing Physical Disks" on page 56. If the problem persists, see "Getting Help" on page 81. Problem • Multiple physical disks are not seen in MD Storage Manager. Action 1 If you attached an MD1000 expansion enclosure behind a PERC RAID controller, make sure that all cables are attached correctly according to the enclosure mode you selected. For more information on enclosure modes, see the PowerVault MD3000i Installation Guide. 2 Verify that the iSCSI port link status LED is solid green for each port that is connected to a cable. If it is not, see "Back-Panel Indicators and Features" on page 18. 3 If you reseated cables, reboot the host server. If the problem persists, see "Getting Help" on page 81. Troubleshooting Enclosure Connections Problem • Enclosure is not seen by attached host server. Action • Inspect RAID controller module cables for connectivity problems, such as damaged or disconnected cables and poor connections. For detailed cabling instructions, see the PowerVault MD3000i Installation Guide. Troubleshooting Your Enclosure 77

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Troubleshooting Your Enclosure
77
Action
1
Review MD Storage Manager for possible recovery actions.
NOTE:
If a physical disk rebuild is under way, allow the rebuild to complete.
2
Remove the
physical disk
from the enclosure. See "Removing and
Installing Physical Disks" on page 56.
3
Inspect the disk and midplane connectors for obvious damage.
4
Re-install the disk in its original bay. See "Removing and Installing Physical
Disks" on page 56.
If the problem persists, see "Getting Help" on page 81.
Problem
•
Multiple
physical disk
s are not seen in MD Storage Manager.
Action
1
If you attached an MD1000 expansion enclosure behind a PERC RAID
controller, make sure that all cables are attached correctly according to the
enclosure mode you selected. For more information on enclosure modes,
see
the
PowerVault MD3000i Installation Guide
.
2
Verify that the iSCSI port link status LED is solid green for each port that
is connected to a cable. If it is not, see "Back-Panel Indicators and
Features" on page 18.
3
If you reseated cables, reboot the host server.
If the problem persists, see "Getting Help" on page 81.
Troubleshooting Enclosure Connections
Problem
•
Enclosure is not seen by attached host server.
Action
•
Inspect RAID controller module cables for connectivity problems, such as
damaged or disconnected cables and poor connections. For detailed
cabling instructions, see
the
PowerVault MD3000i Installation Guide
.