Dell V515w All In One Wireless Inkjet Printer User's Guide - Page 130

Wireless print server not installed

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Wireless print server not installed You may see a message during installation indicating that the printer does not have a wireless print server installed. If you are sure the printer is capable of wireless printing, try the following: CHECK POWER Make sure the light is on. "Communication not available" message displays when printing wirelessly These are possible solutions. Try one or more of the following: MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled, you may see the Communication not available message on your computer screen when you attempt to print wirelessly. This can occur if the laptop hard drive has powered down. If you see this message, wait a few seconds and then try to print again. The laptop and printer require a few seconds to power up again and reattach to the wireless network. If you see this message again after you have waited long enough for the printer and the laptop to attach to the network, there may be a problem with your wireless network. Make sure that the laptop and printer have both received IP addresses: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type cmd. 3 Press Enter, or click OK. The Command Prompt window opens. 4 Type ipconfig, and then press Enter. The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255): 1 Turn off the device that does not have a valid IP address (the laptop, the printer, or both). 2 Turn on the device(s). 3 Check the IP addresses again. If the laptop and/or printer still does not receive a valid IP address, there is a problem with your wireless network. Try the following: • Make sure you wireless access point (wireless router) is turned on and is working. • Remove any objects that could be blocking the signal. Troubleshooting 130

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Wireless print server not installed
You may see a message during installation indicating that the printer does not have a wireless print server installed.
If you are sure the printer is capable of wireless printing, try the following:
C
HECK
POWER
Make sure the
light is on.
“Communication not available” message displays when printing
wirelessly
These are possible solutions. Try one or more of the following:
M
AKE
SURE
YOUR
COMPUTER
AND
PRINTER
HAVE
VALID
IP
ADDRESSES
FOR
THE
NETWORK
If you are using a laptop and have power saving settings enabled, you may see the
Communication not
available
message on your computer screen when you attempt to print wirelessly. This can occur if the laptop
hard drive has powered down.
If you see this message, wait a few seconds and then try to print again. The laptop and printer require a few seconds
to power up again and reattach to the wireless network.
If you see this message again after you have waited long enough for the printer and the laptop to attach to the
network, there may be a problem with your wireless network.
Make sure that the laptop and printer have both received IP addresses:
1
Click
, or click
Start
and then click
Run
.
2
In the Start Search or Run box, type
cmd
.
3
Press
Enter
, or click
OK
.
The Command Prompt window opens.
4
Type
ipconfig
, and then press
Enter
.
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.
How to locate a printer IP address
•
You can locate the printer IP address by viewing the printer network setup page.
If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and
y are any two numbers between 0 and 255):
1
Turn off the device that does not have a valid IP address (the laptop, the printer, or both).
2
Turn on the device(s).
3
Check the IP addresses again.
If the laptop and/or printer still does not receive a valid IP address, there is a problem with your wireless network.
Try the following:
•
Make sure you wireless access point (wireless router) is turned on and is working.
•
Remove any objects that could be blocking the signal.
Troubleshooting
130