Dell Venue 10 7040 Dell Venue 10 7000 Users Manual - Page 44

Network problem, Touchscreen problem, on. See Wi‑Fi.

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Network problem Problems No wireless connection. Slow internet connections. Unable to pair with a Bluetooth device. Possible causes The signal strength is not strong enough. Possible solutions 1 Check if Wi-Fi is turned on. See "Wi‑Fi". 2 Try to get closer to the wireless access point. 3 Check the router settings or contact the router administrator if using a private network; open the browser to view the home page if using a public network. Move your tablet to a different location for better signal reception. 1 Ensure Bluetooth is on and follow proper Bluetooth pairing instructions. See "Bluetooth". 2 Contact Dell for customer assistance. See dell.com/support. Touchscreen problem Problems Possible causes Touchscreen responds • slowly or improperly. • The screen is dirty. A protective cover may prevent the tablet from recognizing your inputs. Possible solutions • Clean your tablet. See "Cleaning your tablet and keyboard". • Remove any protective cover from the touchscreen. 44 | Troubleshooting

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Troubleshooting
Network problem
Problems
Possible causes
Possible solutions
No wireless
connection.
1
Check if Wi‑Fi is turned
on. See “Wi‑Fi”.
2
Try to get closer to the
wireless access point.
3
Check the router settings
or contact the router
administrator if using a
private network; open the
browser to view the home
page if using a public
network.
Slow internet
connections.
The signal strength is
not strong enough.
Move your tablet to a
different location for better
signal reception.
Unable to pair with a
Bluetooth device.
1
Ensure Bluetooth is
on and follow proper
Bluetooth pairing
instructions. See
“Bluetooth”.
2
Contact Dell for
customer assistance. See
dell.com/support
.
Touchscreen problem
Problems
Possible causes
Possible solutions
Touchscreen responds
slowly or improperly.
•
The screen is dirty.
•
A protective cover
may prevent
the tablet from
recognizing your
inputs.
•
Clean your tablet. See
“Cleaning your tablet and
keyboard”.
•
Remove any protective
cover from the
touchscreen.