Dell Venue User Manual - Page 152
Troubleshooting
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9 Troubleshooting Problem Call-related problems SIM card error Poor reception Possible causes Possible solutions SIM card malfunction or damage. Take the SIM card to your service provider for testing. The SIM card may be inserted improperly. Insert the SIM card properly. The SIM card's metal contacts may have dirt or dust. Use a soft, dry cloth to clean the SIM card's metal contacts. The network signal may be too weak at your current location. For example, network signals cannot reach effectively near tall buildings or in the basement. Move to a location where the network signal can be received properly. The network may be busy at Try calling again after the at present. For example, waiting for a short duration. during peak network traffic, the network may not be able to handle additional calls. You may be too far away You can request a service from a base station for your area map from your service service provider. provider. 152 Troubleshooting