Dell XPS 13 9310 Service Manual - Page 59

Flea power release

Get Dell XPS 13 9310 PDF manuals and user guides View all Dell XPS 13 9310 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 59 highlights

The following table lists the status of your computer based on the power and battery-charge status light. Table 19. Power and battery-charge status light Power and battery-charge status light Status of computer Solid white ● The power adapter is connected and the battery is fully charged. ● The power adapter is connected and the battery has more than five percent charge. Amber The computer is running on battery and the battery has less than five percent charge. Off The computer is in sleep state, hibernation, or turned off. Blinking power and battery-charge status light The power and battery-status light blinks alternately between amber and off to indicate issues that your computer is encountering. For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected. The following table shows the different power and battery-status light patterns and the associated issues. Table 20. LED codes Diagnostic light codes 2,1 2,2 2,3 2,4 2,5 2,6 2,7 2,8 3,1 3,2 3,3 3,4 3,5 3,6 3,7 Problem description Processor failure System board: BIOS or ROM (Read-Only Memory) failure No memory or RAM (Random-Access Memory) detected Memory or RAM (Random-Access Memory) failure Invalid memory installed System-board or chipset error Display failure Display power failure Coin-cell battery failure PCI, video card/chip failure Recovery image not found. Recovery image found but invalid. Power-rail failure System BIOS Flash incomplete Management Engine (ME) error Flea power release About this task Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been disconnected from the system board. The following procedure provides the instructions on how to release the flea power: Steps 1. Turn off your computer. 2. Remove the base cover. Troubleshooting 59

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
The following table lists the status of your computer based on the power and battery-charge status light.
Table 19. Power and battery-charge status light
Power and battery-charge status light
Status of computer
Solid white
●
The power adapter is connected and the battery is fully charged.
●
The power adapter is connected and the battery has more than five
percent charge.
Amber
The computer is running on battery and the battery has less than five
percent charge.
Off
The computer is in sleep state, hibernation, or turned off.
Blinking power and battery-charge status light
The power and battery-status light blinks alternately between amber and off to indicate issues that your computer is
encountering.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times
followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.
The following table shows the different power and battery-status light patterns and the associated issues.
Table 20. LED codes
Diagnostic light codes
Problem description
2,1
Processor failure
2,2
System board: BIOS or ROM (Read-Only Memory) failure
2,3
No memory or RAM (Random-Access Memory) detected
2,4
Memory or RAM (Random-Access Memory) failure
2,5
Invalid memory installed
2,6
System-board or chipset error
2,7
Display failure
2,8
Display power failure
3,1
Coin-cell battery failure
3,2
PCI, video card/chip failure
3,3
Recovery image not found.
3,4
Recovery image found but invalid.
3,5
Power-rail failure
3,6
System BIOS Flash incomplete
3,7
Management Engine (ME) error
Flea power release
About this task
Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has
been disconnected from the system board. The following procedure provides the instructions on how to release the flea power:
Steps
1.
Turn off your computer.
2.
Remove the
base cover
.
Troubleshooting
59