Electrolux ERFC2393AS Complete Owners Guide - Page 40

40 TROUBLESHOOTING Before You Call If you experience a problem with your refrigerator or notice a product behavior or condition that you do not understand, you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this information includes common concerns, causes, and suggested solutions. 1-877-435-3287 (United States) electrolux.com 1-800-265-8352 (Canada) electrolux.ca Concern Potential Cause Automatic Ice Maker Ice maker is not making any ice. • Ice maker is turned off. Common Solution • Turn on ice maker. For the refrigerator ice maker, press and hold the Ice Maker On-Off button on your display. For the freezer ice maker, turn the ice maker on by pressing the toggle switch on the (-) side. • Refrigerator is not • Connect the unit to the household connected to water line or water supply and ensure the water water valve is not open. valve is open. • The water supply line is kinked. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • The water filter is not seated properly. • Remove and re-install the water filter. Be sure to seat it fully into the locked position. • The water filter may be clogged with foreign material. • If water dispenses slowly or not at all, or if the filter is six months old or older, it should be replaced. • Ice maker bail arm is • Move any item or frozen ice cubes that being held up by an item may block the bail arm from being in not allowing it to go in the the on or down position. Additionally, on or down position. the ice bin itself may be out of position so that it prevents the bail arm from dropping all the way down. Be sure the bin is pushed all the way to the rear of the shelf. See Automatic Ice Maker-Freezer section in manual.