8
Solving Problems
....................................................................................................................................
194
Checking for Software Updates
........................................................................................................
194
Viewing the Help Screen
..................................................................................................................
195
Product Status Messages
................................................................................................................
195
Message Appears Prompting You to Reset Ink Levels
.....................................................................
198
Running a Product Check
................................................................................................................
198
Resetting Control Panel Defaults
.....................................................................................................
199
Solving Setup Problems
...................................................................................................................
200
Product Does Not Turn On or Off
.................................................................................................
200
Noise After Filling the Ink
.............................................................................................................
200
Software Installation Problems
....................................................................................................
200
Solving Network Problems
...............................................................................................................
201
Product Cannot Connect to a Wireless Router or Access Point
..................................................
202
Network Software Cannot Find Product on a Network
.................................................................
203
Product Does Not Appear in Mac Printer Window
.......................................................................
204
Wireless Network Connection is Unstable on a Mac
...................................................................
205
Cannot Print Over a Network
.......................................................................................................
205
Cannot Scan Over a Network
......................................................................................................
207
Solving Copying Problems
...............................................................................................................
208
Product Makes Noise, But Nothing Copies
..................................................................................
208
Product Makes Noise When It Sits for a While
.............................................................................
209
Copies Have Incorrect or Faint Colors
.........................................................................................
209
Position, Size, or Margins of Copies are Incorrect
.......................................................................
209
Solving Paper Problems
...................................................................................................................
210
Paper Feeding Problems
.............................................................................................................
210
Paper Jam Problems Inside the Product
.....................................................................................
211
Paper Jam Problems in the Rear Cover
......................................................................................
214
Paper Ejection Problems
.............................................................................................................
215
Solving Problems Printing from a Computer
.....................................................................................
216
Nothing Prints
..............................................................................................................................
216
Product Icon Does Not Appear in Windows Taskbar
...................................................................
217
Printing is Slow
............................................................................................................................
218
Solving Page Layout and Content Problems
....................................................................................
220