Epson PP-100II Users Guide

Epson PP-100II Manual

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  • Epson PP-100II | Users Guide - Page 1
    User's Guide M000555-02
  • Epson PP-100II | Users Guide - Page 2
    in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable against any damages or problems arising from
  • Epson PP-100II | Users Guide - Page 3
    Instructions Important Note 8 Important Safety Instructions 8 Setting up the Product 8 Choosing a Place for the Product 9 Using the Product 10 Handling Ink Cartridges Chapter 1 Using Your Software System Requirements 15 Using the Product 15 Screens and Procedures in This Guide 17 Setting a
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    28 Notice for Disc Writing and Printing 29 Error Discs 31 Precautions for Duplicating Discs 31 Printing on Discs with a Commercially Available Software Package 32 Notice for Barcode Printing 32 Standard Mode 33 Loading Discs 33 Accessing EPSON Total Disc Maker 36 Registering Data 36
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    the Product 100 Cleaning the Filter 101 Getting Maintenance Information 102 Replacing the Maintenance Box 103 Replacing the Drive 103 Transporting Your Product 104 Chapter 5 Troubleshooting Diagnosing the Problem 107 Error Indicators 107 EPSON Total Disc Monitor 114 Checking Product Status
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    then Went Out 125 Only the Power Light is On 125 The Ink Light is Flashing or is On after you Replace the Cartridge 125 Software Cannot be Installed 125 Maintenance Box Nearly Full Message is Displayed by the Software 126 Disc Cannot be Published 126 Disc Information Cannot be Read 126 Drive
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    Job Processing 141 Number of Products that can be Connected to One Computer 141 Printing 141 Write Speed 142 Mechanical 142 Electrical 142 Environmental 143 Standards and Approvals 143 Interface 143 Lifetime 144 Contents 7
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    Instructions Important Note You may use the software to operate the EPSON PP-100II. You may use the EPSON PP-100II to copy materials onto media, including but not limited to CDs, DVDs, and BDs. You agree to respect the rights of copyright owners. EPSON relevant local safety standard. ❏ For safety
  • Epson PP-100II | Users Guide - Page 9
    Do not attempt to service the product yourself. ❏ Unplug the product and refer servicing to qualified service personnel under the following to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses Safety Instructions 9
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    . Handling Ink Cartridges Observe the following when handling the ink cartridges: ❏ Keep ink cartridges out of the reach of children. Do not allow children to drink from or handle the cartridges. ❏ Do not shake ink cartridges; this can cause leakage. Important Notice and Safety Instructions 10
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    ink cartridges, as there may be some ink remaining around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems due to natural disaster Epson does not hold any
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    results from this product, including bundled software, not be obtained, we cannot standards of this device. You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment. Important Notice and Safety Instructions
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    and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502 Japan http://www.epson.com/ Importer: EPSON EUROPE B.V.
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    Warnings, Cautions, and Notes Warnings, Cautions, and Notes in this User's Guide as indicated below have the following meanings. w Warnings must be followed carefully to avoid bodily injury information and useful tips on the operation of the product. Important Notice and Safety Instructions 14
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    bit, SP2 or later) Standard/Enterprise Windows Server 2008 (32 bit/64 bit, SP2 or later) Standard/Enterprise Windows Server 2008 R2 (64 bit, SP1 or later) Standard/Enterprise Windows Server 2012 (64 bit) Standard/Essentials Windows Server 2012 R2 (64 bit) Standard/Essentials Using Your Software 15
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    2012 170 GB or more Windows Server 2012 R2 HDD rotation speed 7200 rpm or faster Interface USB 2.0 or USB 3.0 ❏ Compatible with USB 2.0 or USB 3.0 standard ❏ Ensure Hi-Speed USB or Super-Speed USB performance Using Your
  • Epson PP-100II | Users Guide - Page 17
    Use a BD drive that supports commands and operations compatible with MMC 5.0 or higher and can read subchannel data as a source drive for copying. Screens and Procedures in This Guide Unless otherwise indicated, this guide explains using procedures and screens for Windows 7. Using Your Software 17
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    log files. Log files are useful for service and support of the product. Note: These settings are reflected for all the CD/DVD/BD publishers registered (except for the PP-100N). 1. Select Start ( ) - All Programs - EPSON Total Disc Maker - EPSON Total Disc Setup. The EPSON Total Disc Setup will start
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    (port) is set manually. However, the product does not need to be added when the connection point (port) is set automatically. 1. Make sure that the product is connected to the computer via the USB cable and that the product is turned on. 2. Select Start ( ) - All Programs - EPSON Total Disc Maker
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    the CD/DVD/BD publishers registered. 1. Select Start ( ) - All Programs - EPSON Total Disc Maker - EPSON Total Disc Setup. The EPSON Total Disc Setup will start. 2. Select Common Setting for Publishing from the Tool options for Notification when a job is finished. 6. Click OK. Using Your Software 20
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    data to CDs, or video to CDs, copying CD/DVDs/BDs, or reading back data in CDs/DVDs/BDs. ❏ Creating and editing disc labels. Starting EPSON Total Disc Maker Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker. Using Your Software 21
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    to the following sections to access the printer driver. From EPSON Total Disc Maker 1. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker. 2. Select Print Settings from Tool menu. From EPSON Total Disc Setup 1. Click Start ( ), point to All
  • Epson PP-100II | Users Guide - Page 23
    . 2. Right-click EPSON PP-100PRN, then click driver from your application or from the Windows Start menu. & See "Accessing the Printer Driver" on page 22. In the printer driver window, try one of the following procedures. ❏ Right-click the item, then select Help. ❏ Click Help. Using Your Software
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    select Control Panel. 3. Click Uninstall a program. 4. Choose EPSON Total Disc Maker, and then click Uninstall. Note: If you cannot perform the uninstallation due to any problem, uninstall the software by double-clicking setup.exe in Discproducer Utility & Documents Disc. 5. When the confirmation
  • Epson PP-100II | Users Guide - Page 25
    Chapter 2 Publishing Discs Introduction This section guides you through the procedures for creating, printing, and reading Total Disc Maker, Total Disc Monitor, or Total Disc Setup is running, close the software. 2. Double click "Safely Remove Hardware" on the task tray. 3. Select a drive on the
  • Epson PP-100II | Users Guide - Page 26
    data to discs, printing labels that you created/edited, and reading data from discs are called "Publish" in EPSON Total Disc Maker. The product has four kinds of publish modes. Standard Mode This mode uses stacker 1 as the input stacker, and stacker 2, 3, or 4 as the output stacker. When stacker
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    Drive to Use from the following. Use Both Use both drive 1 and 2 to write/read data. Jobs will be efficiently processed by using 2 drives. If trouble occurrs on either drive and it cannot write data, other drive will be used automatically. Use Drive 1 Only Use only drive 1. Use Drive 2 Only Use
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    on any disc with a write error. This is useful to identify the disc which encountered the write error. Note: The error mark will not be printed in the following cases. ❏ The job was canceled ❏ An incorrect disc type was found in the stacker ❏ Fatal error ❏ Not enough ink was left to print the
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    time after storing it for a long time or after an error, missing dots or ink stains may appears and print quality may be reduced. If publishing print on the matte label type of Epson specified DVDs, set Label Type to CD/DVD Premium Label. ❏ When using Epson specified discs, only [1] can be selected
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    the size of the receptor may vary. ❏ Ink may not bond if printed outside the receptor. storing condition; therefore, store important data on multiple discs. Epson does not guarantee the data against loss. ❏ Do not them as it may cause mechanical error or malfunction. ❏ If the file system of the
  • Epson PP-100II | Users Guide - Page 31
    with a write error to identify error discs. & See "Failure error mark" on page 28. Precautions for Duplicating Discs ❏ Please use a CD/DVD drive that supports MMC 4.0-compatible commands and operates in conformity with MMC 4.0 as a source drive for copying. (Please check the Epson website for a list
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    software package that supports disc printing, you have to make the following settings. Size Type Margins on all sides 124 x 124 mm (4.88 x 4.88") CD/DVD Label, CD/DVD Premium Label, or Epson use Epson brand ink cartridges. ❏ When printing barcodes and 2D codes on discs that are not Epson specified
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    Standard Mode Loading Discs Follow the steps below to load discs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs. Publishing Discs 33
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    on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur. 5. Insert stacker 1. Publishing Discs 34
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    following cases, insert stacker 3. ❏ When you select stacker 3 as the output stacker. ❏ When you select stacker 2 as the output stacker and you want to eject error discs to stacker 3. c Caution: ❏ Make sure that there are no discs in stackers 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the
  • Epson PP-100II | Users Guide - Page 36
    labels printed on the discs. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to the Help menu. Registering Data The following instructions explain how to register data to be written on discs
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    2. Select type of discs to be published from the list, then click Apply. Publishing Discs 37
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    the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: ❏ Clicking Auto Insert Data... enables you to set for Merge data and burn. For details, see Help for EPSON Total Disc Maker. ❏ To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing
  • Epson PP-100II | Users Guide - Page 39
    Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker. Publishing Discs 39
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    2. Click Template tab and select a label design from the list, then click Apply. Publishing Discs 40
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    3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs 41
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    Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup. Publishing Discs 42
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    3. Set Stacker Settings. ❏ Publish Mode: Select Standard mode. ❏ Stacker 1: Select the type of discs that you loaded into stacker 1. ❏ Stacker 3: If you want to eject published discs to stacker 2 and error discs to stacker 3, select Use. If you want to eject published discs to stacker 2 and
  • Epson PP-100II | Users Guide - Page 44
    Publishing Discs The following instructions explain how to publish discs. 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. 2. Click the
  • Epson PP-100II | Users Guide - Page 45
    while the product is publishing discs, unless the application instructs you to add or remove discs. This may affect cover, pause or cancel your job before opening it. ❏ Do not open the ink cartridge cover or maintenance box cover while running a job. ❏ Depending on the disc or the computer used,
  • Epson PP-100II | Users Guide - Page 46
    External Output Mode Loading Discs Follow the steps below to load discs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs. Publishing Discs 46
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    on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur. 5. Insert stacker 1. Publishing Discs 47
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    on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur. Publishing Discs 48
  • Epson PP-100II | Users Guide - Page 49
    9. Insert stacker 2. 10. If you select stacker 3 as the output stacker, insert stacker 3. c Caution: ❏ Make sure that there are no discs in stackers 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4. Publishing Discs 49
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    labels printed on the discs. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to the Help menu. Registering Data The following instructions explain how to register data to be written on discs
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    2. Select type of discs to be published from the list, then click Apply. Publishing Discs 51
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    the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: ❏ Clicking Auto Insert Data... enables you to set for Merge data and burn. For details, see Help for EPSON Total Disc Maker. ❏ To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing
  • Epson PP-100II | Users Guide - Page 53
    Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker. Publishing Discs 53
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    2. Click Template tab and select a label design from the list, then click Apply. Publishing Discs 54
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    3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs 55
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    Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup. Publishing Discs 56
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    3. Set Stacker Settings. ❏ Publish Mode: Select External Output mode. ❏ Stacker 1: Select the type of discs that you loaded into stacker 1. ❏ Stacker 2: Select the type of discs that you loaded into stacker 2. ❏ Stacker 3: If you want to eject published discs to stacker 3, select Output
  • Epson PP-100II | Users Guide - Page 58
    Publishing Discs The following instructions explain how to publish discs. 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. 2. Click the
  • Epson PP-100II | Users Guide - Page 59
    while the product is publishing discs, unless the application instructs you to add or remove discs. This may affect cover, pause or cancel your job before opening it. ❏ Do not open the ink cartridge cover or maintenance box cover while running a job. ❏ Depending on the disc or the computer used
  • Epson PP-100II | Users Guide - Page 60
    Batch Mode Loading Discs Follow the steps below to load discs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs. Publishing Discs 60
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    on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur. 5. Insert stacker 1. Publishing Discs 61
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    on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur. Publishing Discs 62
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    9. Insert stacker 2. 10. Insert stacker 3. c Caution: ❏ Make sure that there are no discs in stackers 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4. Publishing Discs 63
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    discs into the stackers, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to
  • Epson PP-100II | Users Guide - Page 65
    Registering Data The following instructions explain how to register data to be written on discs. 1. Start EPSON Total Disc Maker. 2. Select type of discs to be published from the list, then click Apply. Publishing Discs 65
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    the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: ❏ Clicking Auto Insert Data... enables you to set for Merge data and burn. For details, see Help for EPSON Total Disc Maker. ❏ To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing
  • Epson PP-100II | Users Guide - Page 67
    Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker. Publishing Discs 67
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    2. Click Template tab and select a label design from the list, then click Apply. Publishing Discs 68
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    3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs 69
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    Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup. Publishing Discs 70
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    3. Set Stacker Settings. ❏ Publish Mode: Select Batch mode. ❏ Stacker 1: Select the type of discs that you loaded into stackers 1 and 2. 4. Click OK. Publishing Discs 71
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    Publishing Discs 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. 2. Click the Publish button. Publishing Discs 72
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    while the product is publishing discs, unless the application instructs you to add or remove discs. This may affect covers, pause or cancel your job before opening it. ❏ Do not open the ink cartridge cover or maintenance box cover while running a job. ❏ Depending on the disc or the computer used,
  • Epson PP-100II | Users Guide - Page 74
    Read Back Mode Loading Discs Follow the steps below to load discs to be read. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs. Publishing Discs 74
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    on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur. 5. Insert stacker 1. Publishing Discs 75
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    no discs in stackers 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4. 7. If you want to eject error discs to stacker 4, unlock the lock lever located on stacker 4. Publishing Discs 76
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    from discs and storing the data. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to the Help menu. Setting Read Back The following instructions explain how to set read back operation. 1. Start
  • Epson PP-100II | Users Guide - Page 78
    2. Select Read Back from the list, then click Apply. Publishing Discs 78
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    3. Make the read back settings, then click Apply. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs 79
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    Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup. Publishing Discs 80
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    3. Set Stacker Settings. ❏ Publish Mode: Select Read Back mode. ❏ Stacker 3: If you want to eject error discs to stacker 3, select Error Disc Output Stacker. If you want to eject error discs to stacker 4, select Do not use. 4. Click OK. Publishing Discs 81
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    Publishing Discs The following instructions explain how to publish. 1. Set the number of discs to be read for Copies on the Publish screen of EPSON Total Disc Maker. 2. Click the Publish button. The published discs are output to stacker 2. Publishing Discs 82
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    cover while the product is publishing discs, unless the application instructs you to add or remove discs. This may affect pause or cancel your job before opening it. ❏ Do not open the ink cartridge cover or maintenance box cover while running a job. Note: If Windows shuts down while processing a
  • Epson PP-100II | Users Guide - Page 84
    the output stacker in Standard mode or External Output Epson specified discs to dry for at least 1 hour and other types of discs for at least 24 hours. ❏ If the print position is misaligned, adjust it using the printer driver. For details, refer to the printer driver Help. ❏ If the ink smears, adjust
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    Pausing Publishing If you need to pause publishing, follow the instructions below. When you start publishing, the screen of EPSON Total Disc Monitor appears on your computer screen. Select the job you want to pause in the Unfinished Job list, and then select Pause Job
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    Resuming Publishing If you need to resume publishing, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to resume in the Unfinished Job list, and then select Resume Job from the Job menu or click button. Publishing Discs 86
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    Canceling Publishing If you need to cancel publishing, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to cancel in the Unfinished Job list, and then select Cancel Job from the Job menu or
  • Epson PP-100II | Users Guide - Page 88
    Priority Publishing If you need to process a job before the others when more than one job is being published, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to give priority to in the Unfinished Job list, and then select Priority Publishing from the Job
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    is broken, incompatible with the product model, or improperly installed, EPSON Total Disc Monitor will not display an accurate calculation of the ink cartridge status. Be sure to replace or reinstall any such ink cartridge with an ink cartridge supported by the product. Replacing Ink Cartridges 89
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    Precautions on Ink Cartridge Replacement Read all the instructions in this section before replacing the ink cartridges. ❏ Install all six ink cartridges. The product does not operate if even only one ink cartridge is missing. ❏ This product uses ink cartridges equipped with an IC chip that monitors
  • Epson PP-100II | Users Guide - Page 91
    ink cartridges installed. Replacing an Ink Cartridge Note: ❏ Do not open the ink cartridge package until you are ready to install it in the product. ❏ To confirm the status of each ink cartridge, see the following section: & See "Using EPSON Total Disc Monitor" on page 114. Replacing Ink Cartridges
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    magenta ink cartridge, but the instructions are the same for all the cartridges. 1. Make sure that the Power light is on, but not flashing. 2. Open the ink cartridge cover. Note: Wait for 4 seconds or more before removing the ink cartridge. Otherwise, ink may squirt. Replacing Ink Cartridges 92
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    promptly, the print head may dry out and be unable to print. ❏ Do not refill the ink cartridge. Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic product behavior. Replacing Ink Cartridges 93
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    6. Place the new ink cartridge into the slot. Then push the ink cartridge until it clicks into place. 7. When you are finished replacing cartridges, close the ink cartridge cover. Replacing Ink Cartridges 94
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    , you may be able to identify the problem by checking the print head nozzles. You errors and that the disc cover is closed. 3. Access the printer driver. See "Accessing the Printer Driver" on page 22. 4. Click the Utility tab; then click the Nozzle Check button. 5. Follow the on-screen instructions
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    these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print head from your computer using the head cleaning utility in the printer driver or from the product by using the buttons. c Caution: ❏ Do not open the ink cartridge cover
  • Epson PP-100II | Users Guide - Page 97
    run the nozzle check again and repeat the head cleaning if necessary. ❏ If the print quality still has not improved, at least one of your ink cartridges may be old or damaged and may need to be replaced. & See "Replacing an Ink Cartridge" on page 91. Maintaining Your Product 97
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    no lights indicate errors and the disc cover replaced. & See "Replacing an Ink Cartridge" on page 91. Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the print head alignment utility in your printer driver
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    Make sure no lights indicate errors and the disc cover is closed. 3. Access the printer driver. See "Accessing the Printer Driver" on page 22. 4. Click the Utility tab, then click the Correcting the Printing Position button. 5. Follow the on-screen instructions to adjust the vertical and horizontal
  • Epson PP-100II | Users Guide - Page 100
    Cleaning Your Product Cleaning the Exterior of the Product To keep your product operating at its best, clean it thoroughly several times a year by using the following procedure. c Caution: ❏ Never use alcohol or thinner to clean the product. These chemicals can damage the product. ❏ Take care to
  • Epson PP-100II | Users Guide - Page 101
    1. Make sure the product is turned off and all the lights are off, and then unplug the power cord from the electrical outlet. 2. Open the disc cover, and remove the stackers from the product. 3. Use a soft, clean cloth to carefully remove any dust or dirt from the stackers and inside of the product.
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    ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Setup. 3. Select CD/DVD/BD Publisher, and then click Properties. 4. Click the Maintenance Info tab. Note: ❏ When Maintenance Box free space is close to 0%, it is time to replace it. ❏ When Service life of Drive1
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    it is time to replace the maintenance box, all the Ink lamps flash rapidly, and a message notifying you that it is time to replace it is displayed on EPSON Total Disc Monitor. See the instruction manual of the maintenance box to replace the maintenance box. Be sure to replace also the filter when
  • Epson PP-100II | Users Guide - Page 104
    the instruction manual of the drive when replacing the drive. ❏ Both drive 1 and drive 2 must be installed. Otherwise the PP-100II will not operate. ❏ Both drive 1 and drive 2 must be the same type (BD drive/DVD drive). Otherwise the PP-100 will not operate. ❏ Do not use other drives than the Epson
  • Epson PP-100II | Users Guide - Page 105
    the PP-100II may be deformed or damaged. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. ❏ Leave the maintenance box installed. Removing the maintenance box may cause ink leakage. Note: See the instruction manual of
  • Epson PP-100II | Users Guide - Page 106
    ❏ Be sure to lift the product by the correct positions, as shown below. Maintaining Your Product 106
  • Epson PP-100II | Users Guide - Page 107
    the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by Help, the control panel, and the EPSON Total
  • Epson PP-100II | Users Guide - Page 108
    ink cartridge cover was opened while processing the job Wait for the job to resume. Error associated with disc transfer Lights Power Busy Error Ink Stacker Conditions/Remedies 1234 Disc pick up error Resolve the problem the same error occurs frequently, contact your dealer. Troubleshooting 108
  • Epson PP-100II | Users Guide - Page 109
    on the product again and let initializing process remove the disc. Error associated with stacker Power Busy Lights Error Ink Stacker Conditions/Remedies 1234 Stacker 3 is inserted when stacker 3 is set to Do not use in Standard mode, External Output mode, or Read Back mode. Remove stacker
  • Epson PP-100II | Users Guide - Page 110
    Error Ink Stacker Conditions/Remedies 1234 Stacker 3 is not correctly inserted in Batch mode or when stacker 3 is set to: ❏ Use in Standard mode ❏ Output Stacker in External Output mode ❏ Error discs from stacker 2. Stacker 3 is full Remove published discs from stacker 3. Troubleshooting 110
  • Epson PP-100II | Users Guide - Page 111
    Stacker 4 is open Close stacker 4. Error associated with ink Lights Power Busy Error Ink Stacker Conditions/Remedies 1234 Ink low Obtain a replacement ink cartridge. To determine which cartridge is low, check the ink cartridge status. See "Checking the Ink Cartridge Status" on page 89. The
  • Epson PP-100II | Users Guide - Page 112
    Error Ink Stacker Conditions/Remedies 1234 The maintenance box has reached its replacement time or it is not installed correctly. Replace the maintenance box or reinstall it. If the maintenance box off. ❏ If resuming label printing after the error, run a nozzle check and confirm the condition of
  • Epson PP-100II | Users Guide - Page 113
    there is a problem with the drive, change the drive with EPSON Total Disc Setup and resume the job. Check if the drive has reached the end of its service life. If so, replace the drive. See "Getting Maintenance Information" on page 102 and "Replacing the Drive" on page 103. If the same error occurs
  • Epson PP-100II | Users Guide - Page 114
    If a problem occurs while publishing, an error message will appear in the EPSON Total Disc Monitor window. If an error message appears indicating the parts inside the product are near the end of their service life or the waste ink pad in the product is saturated, contact your dealer to replace it
  • Epson PP-100II | Users Guide - Page 115
    Operation Guidance Ink Cartridge Status Interface Drive/Printer/ Stacker Status EPSON Total Disc Monitor error messages as well as helpful tips for better publishing. ❏ Ink Cartridge Status: This provides a graphic display of the ink cartridge also shows where an error occurs. Troubleshooting 115
  • Epson PP-100II | Users Guide - Page 116
    The disc is not too old. See the instructions that came with the disc for more information ink cartridges have not reached replacement time. If a cartridge has reached its replacement time, replace it. & See "Replacing an Ink Cartridge error continues to occur, contact your dealer. Troubleshooting 116
  • Epson PP-100II | Users Guide - Page 117
    the maintenance box cover. 3. Push the printer tray. 4. Open the disc cover, remove all the discs inside, and then close the disc cover. 5. Close the maintenance box cover. 6. Plug the power cable into the wall outlet and turn on the product. The printer tray automatically closes. Troubleshooting
  • Epson PP-100II | Users Guide - Page 118
    removing disc by hand. This may result in damaging the arm. If such an error occurs, turn off/on the power and try resolving the problem by initializing the product. If the error continues to occur, contact customer support. If your discs jam frequently, make sure of the following: ❏ The discs are
  • Epson PP-100II | Users Guide - Page 119
    or shock. ❏ The fan filter is not clogged with dust. ❏ The printer tray is not dirty. ❏ The drive has not reached the end of its service life. Troubleshooting 119
  • Epson PP-100II | Users Guide - Page 120
    If you are having a print quality problem, then compare it with the illustrations below. Click the caption under the illustration that best resembles your printout. Misalignment" on page 121 "Incorrect or Missing Colors" on page 122 "Blurry or Smeared Printout" on page 122 Troubleshooting 120
  • Epson PP-100II | Users Guide - Page 121
    six months after opening the packages. ❏ Use genuine Epson ink cartridges. ❏ Check the H Ink light. If the light is on, replace the appropriate ink cartridge. & See "Replacing an Ink Cartridge" on page 91. ❏ Make sure the label type selected in the printer driver is appropriate for the type of disc
  • Epson PP-100II | Users Guide - Page 122
    91. ❏ If you have just replaced an ink cartridge, make sure the date on the box has not expired. If you have not used the product for a long time, replace the ink cartridges. & See "Replacing an Ink Cartridge" on page 91. Blurry or Smeared Printout ❏ Use genuine Epson ink cartridges. ❏ Make sure the
  • Epson PP-100II | Users Guide - Page 123
    Printout Problems Incorrect or Garbled Characters ❏ Clear any stalled print jobs from the Windows Spooler. ❏ Turn off the product and computer. Make sure the product's interface cable is securely plugged in. ❏ Uninstall the printer driver, then reinstall it. & See "Uninstalling Software" on
  • Epson PP-100II | Users Guide - Page 124
    speed. ❏ Uninstall the printer driver, then reinstall it. & See "Uninstalling Software" on page 24. Ink Adheres to the Recording Surface ❏ Depending on the type of disc, ink may adhere to the recording surfaces your outlet works and is not controlled by a wall switch or timer. Troubleshooting 124
  • Epson PP-100II | Users Guide - Page 125
    more memory in your computer. ❏ Uninstall the printer driver, then reinstall it. & See "Uninstalling Software" on page 24. The Ink Light is Flashing or is On after you Replace the Cartridge Make sure the ink cartridge is correctly installed. Software Cannot be Installed ❏ Is the USB cable unplugged
  • Epson PP-100II | Users Guide - Page 126
    start installation. Maintenance Box Nearly Full Message is Displayed by the Software The maintenance box is nearly full. & See "Replacing the Maintenance Box" on page 103. Disc Cannot be Published If the user is logged on as a guest and could not access the service; terminal service must be enabled
  • Epson PP-100II | Users Guide - Page 127
    the product is not recognized with EPSON Total Disc Setup after if even either one of the drives is replaced, the drive may not be inserted correctly. Turn off the product, disconnect the power cable from the wall outlet, and then firmly push the replaced drive completely inside. Troubleshooting 127
  • Epson PP-100II | Users Guide - Page 128
    To Get Help Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is
  • Epson PP-100II | Users Guide - Page 129
    -3666 Fax: 02-8899-3777 If you need the latest drivers, FAQs, manuals, or other downloadable, access the site at: http://www.epson.com.au Help for User's in Southeast Asia Contacts for information, support, and services are: PT. Epson Indonesia Wisma Kyoei Prince, 16th Floor Jl. Jend Sudirman Kav
  • Epson PP-100II | Users Guide - Page 130
    .2 Jalan SS 16/4, 47500 Subang Jaya, Selangor DE, Malaysia Tel: 03-5628 8288 Fax: 03-5621 2088 Helpdesk: 03-5521 5888 http://www.epson.com.my Epson (Thailand) CO., Ltd. 195 Empire Tower 42nd Floor, South Sathorn Road Yannawa Sathorn, Bangkok 10120 Thailand, Tel: 0-2685-9888 Fax: 0-2685-9889 Helpdesk
  • Epson PP-100II | Users Guide - Page 131
    Appendix B Product Information Product Parts and Control Panel Functions Product Parts ab d c a. Ink cartridge cover: Secures the ink cartridges. Open only when installing or replacing ink cartridges. b. Control panel: Use the button and monitor the lights to control your product. See the next
  • Epson PP-100II | Users Guide - Page 132
    for directing and gathering the cable. h. Air vent: Leave at least 10 cm (3.94") between the back of the product and the wall for ventilation. i. Maintenance box cover: Open this cover when replacing a maintenance box or removing a disc stuck in the printer tray. Product Information 132
  • Epson PP-100II | Users Guide - Page 133
    st r q p jk lm n o j. Drive 1: Writes/reads data on the recording surface of discs. k. Drive 2: Writes/reads data on the recording surface of discs. l. Arm: Transports discs. m. Stacker 1: Use stacker 1 as a disc input stacker. Holds up to 50 discs. n. Stacker 2: Use stacker 2 as a disc input or
  • Epson PP-100II | Users Guide - Page 134
    , or when errors on disc transfer, stacker, drive, or printer occur. Flashes when a problem occurs with the product. On when an ink cartridge has reached its replacement time or is not correctly inserted. Flashes when ink is low. All INK lights flash rapidly when the maintenance box has reached its
  • Epson PP-100II | Users Guide - Page 135
    where you purchased your product or access either of the following urls: http://www.epson-europe.com (Europe) http://www.discproducer.epson.com (United States and Canada) Product Ink cartridge Maintenance box BD Drive Cyan Light Cyan Light Magenta Magenta Yellow Black DVD Drive Product name
  • Epson PP-100II | Users Guide - Page 136
    supported. Note: ❏ Since the quality of any particular brand or type of disc may be changed by the manufacturer at any time, Epson problems. If you encounter problems, switch to a higher grade of disc. ❏ The specified disc is for ink jet printers. ❏ The specified disc has a moisture adhesive ink
  • Epson PP-100II | Users Guide - Page 137
    the disc to stick before or after printing. It is recommended to check the disc before use. ❏ The specified discs have a moisture-adhesive ink receptor layer on the label surface. If stored stacked, especially under high humidity and high temperature conditions, discs may adhere to each other. If
  • Epson PP-100II | Users Guide - Page 138
    printable area can be set from the Set Inner/Outer Diameter screen of EPSON Total Disc Maker. In the Set Inner/Outer Diameter screen, you can select Standard, Wide, or set manually. The following diagram shows the printable area for Standard and Wide. Printing will be done in the gray area. CD/DVD
  • Epson PP-100II | Users Guide - Page 139
    , set from the user-defined label setting in the printer driver. If you print from the Total Disc Maker, set from Set Inner/Outer Diameter setting. Note: When you print on discs with a commercially available software package that supports disc printing, you have to make the following settings. Size
  • Epson PP-100II | Users Guide - Page 140
    . For print quality, a variable amount of ink remains in the cartridge after the "replace cartridge" indicator comes on. This product ships with full cartridges and part of the ink from the first cartridges is used for priming its printer. See www.discproducer.epson.com for more information about
  • Epson PP-100II | Users Guide - Page 141
    specified DVD-R, drive speed of 12x, writing 3.8 GB data, and Speed/Bidirectional printing. BD 8.5 discs/hr When using EPSON specified BD-R, drive speed of 8x, writing 23.8 GB data, and Speed/Bidirectional printing. Quality/Speed: [2] 65 discs/hr Bidirectional printing Quality/Speed: [1] 45
  • Epson PP-100II | Users Guide - Page 142
    set to 2x. *2: If you select 2x for DVD+R/DVD+R DL, write speed will be set to 2.4x. *3: 8x write speed is possible only when Epson BDs specified for 8x write speed are used. Mechanical Drive Stacker capacity Dimensions Weight Two drives, tray loading type Stacker 1 to 3: Max. about 50 discs
  • Epson PP-100II | Users Guide - Page 143
    : 10 to 35 °C (50 to 95 °F) Storage: -20 to 40 °C (-4 to 104 °F) 1 month at 40 °C (104 °F) Operation:*1 20 to 80% RH Storage:*1 5 to 85% RH Standards and Approvals Safety EMC Low voltage directive 2006/95/EC EMC directive 2004/108/EC UL60950-1 CAN/CSA-C22.2 No.60950-1 FCC Part 15 Subpart
  • Epson PP-100II | Users Guide - Page 144
    life: About 30,000 discs printed The maintenance box is estimated to need replacing after about 30,000 discs. Based on printing 3,000 discs per month, bidirectional. Actual results will vary based on such factors as images printed, print
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User’s Guide
M000555-02