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Epson Stylus COLOR 900G User Manual - Page 167

Only the, power light is on, but nothing prints, Possible cause, Solution, Start, Programs, EPSON

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Only the Ppower light is on, but nothing prints Possible cause Solution The interface cable is disconnected. Turn off your printer and computer. Then connect the cable securely. Make sure the cable meets the printer's specifications, as described in Windows System Requirements or Macintosh System Requirements. The printer has an internal problem. Turn off the printer and computer, disconnect the interface cable, and run a printer check as described in Running a Printer Check. The printer software or application software is installed incorrectly. If you ran a printer check successfully, make sure your printer and application software are installed correctly. If you're printing on a network, you may need to set up your printer for network printing, as described in Network Printing. Your computer doesn't have enough memory to handle the file you're printing. Try the following: Close all other applications, including screen savers and virus protections programs. Reduce the resolution of your image. Select fewer colors or a lower resolution for your monitor. Add more memory to your computer. Printing is stalled. In Windows, delete the stalled print jobs in Spool Manager: For Windows 95 and Windows 98, see Deleting a Print Job. For Windows 3.1, see Deleting a Print Job. For Windows NT 4.0, you need to uninstall the EPSON Printer Port. Select Start, Programs, EPSON, then click EPSON Printer Port Uninstall and follow the on-screen instructions. On a Macintosh, delete stalled print jobs using Monitor3 (see Using Monitor3) or open the Extensions folder, EPSON folder, and Spool folder, and then delete any queued files. Troubleshooting Page 166

Section	Page
Important Information	1
Front Matter	2
Copyright Notice	3
Contents	4
Introduction	10
Windows System Requirements	11
Macintosh System Requirements	12
How To Use Your Manuals	13
Using Links	14
Warnings, Cautions, Notes, and Tips	14
ENERGY STAR Compliance	15
Year 2000 Ready	15
Important Safety Instructions	15
Basic Printing	18
Printing from Windows	18
Printing from Windows Applications	19
Setting Default Printer Options	22
Checking Printer Status	24
Printing from a Macintosh	27
Checking Printer Status	30
Advanced Printing	31
Using Custom Project Types	32
Customizing Print Quality and Special Effects	35
Customizing Color Settings	38
Using PhotoEnhance3 or Digital Camera Correction Mode	39
Using Custom Color Management Modes	40
Using a Color Management System	43
Using ColorSync on the Macintosh	44
Selecting Paper Size and Orientation Options	45
Selecting Paper Options in Windows	46
Selecting Paper Options on a Macintosh	51
Selecting Print Layout Options	56
Choosing Print Layout Options in Windows	56
Choosing Print Layout Options on a Macintosh	64
Using Print Preview on the Macintosh	72
Saving Custom Settings	74
Revising Custom Settings	75
Deleting Custom Settings	76
Printing on Special Media	77
Selecting Special Media	78
Media Loading and Handling Guidelines	80
Letterhead, Preprinted Forms, and Legal-size Paper	82
Envelopes	82
EPSON Photo Paper	83
EPSON Photo Quality Ink Jet Cards	86
EPSON Ink Jet Transparencies	86
EPSON Photo Quality Self Adhesive Sheets	86
EPSON Photo Quality Glossy Film	87
EPSON Photo Stickers	88
EPSON Iron-On Cool Peel Transfer Paper	88
Managing Print Jobs	89
Managing Print Jobs in Windows95, Windows98, and WindowsNT4.0	90
Using the Progress Meter	91
Displaying the Progress Meter	92
Using the Spool Manager	94
Using Status Monitor2	95
Managing Print Jobs in Windows3.1	110
Using the Spool Manager	110
Managing Print Jobs on a Macintosh	113
Using Monitor3	114
Using the Macintosh Status Monitor	117
Selecting Configuration Options	119
Setting Up Background Printing Options	121
Network Printing	123
For Windows 95 and 98 Users	123
Setting Up the Host System	123
Setting Up Client Systems	125
For Windows NT 4.0 Users	126
Setting Up Your Printer as a Shared Printer	126
Accessing the Printer Through a Network	127
For Macintosh Users	129
Selecting the Printer in the Chooser	129
Optional Interfaces	130
Using PC Interface Boards	131
Using Macintosh Interface Boards	131
Installing Optional Interfaces	132
Maintenance and Transportation	134
Cleaning the Print Head	135
Using the Head Cleaning Utility	135
Using the Control Panel	136
Examining the Nozzle Check Pattern	138
Replacing an Ink Cartridge	139
Removing and Installing Ink Cartridges	140
Replacing an Outdated Ink Cartridge	143
Aligning the Print Head	146
Using the Print Head Alignment Utility	146
Using the DOS Print Head Alignment Utility	147
Using the Control Panel Buttons	148
Cleaning the Printer	149
Transporting the Printer	150
Troubleshooting	151
Identifying Printer Parts	152
Diagnosing Problems	153
Checking the Control Panel Lights	154
Running a Printer Check	156
Confirming the Printer ID Number	157
Improving Print Quality	158
Solving Printing Problems	165
Solving Printer Software Problems	170
Fixing Paper Problems	176
Solving Miscellaneous Printout Problems	179
Uninstalling Printer Software	183
Windows 95, Windows 98, and Windows NT 4.0 Instructions	183
Windows 3.1 Instructions	184
Macintosh Instructions	185
Where To Get Help	186
Specifications	188
Printing	188
Paper	189
Ink Cartridges	193
Mechanical	194
Electrical	194
Environmental	195
Safety Approvals	195
Interfaces	196