Epson SureColor P800 User Manual - Page 142

Checking the Nozzles Using a Computer Utility, Clean the Print Head

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8. Do one of the following: • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don't see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Loading Paper in the Sheet Feeder Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the sheet feeder. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Nozzle Check. 142

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8.
Do one of the following:
• If there are no gaps, select
Done
.
• If there are gaps or the pattern is faint, select
Clean the Print Head
and continue.
9.
Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then
try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or
damaged and needs to be replaced.
Parent topic:
Print Head Nozzle Check
Related concepts
Print Head Cleaning
Related tasks
Loading Paper in the Sheet Feeder
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1.
Load a few sheets of plain paper in the sheet feeder.
2.
Do one of the following:
•
Windows:
Access the Windows Desktop and right-click the product icon in the Windows taskbar.
•
OS X
: In the Apple menu or the Dock, select
System Preferences
. Select
Print & Fax
,
Print &
Scan
, or
Printers & Scanners
, select your product, and select
Options & Supplies
. Select
Utility
and select
Open Printer Utility
.
3.
Select
Nozzle Check
.
142