Epson SureColor P800 User Manual - Page 146

9. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don't see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Cleaning Related tasks Loading Paper in the Sheet Feeder Removing and Installing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the sheet feeder. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 146