Epson V11H128020 User Manual - Page 53

Where to Get Help 53 Where to Get Help EPSON provides technical assistance through electronic support services 24 hours a day, as listed in the following table. Service World Wide Web Presenters Online Access From the Internet, you can reach EPSON's product support page at http://support.epson.com. After selecting your product, you can access troubleshooting information, download product documentation, and receive technical advice through FAQs and e-mail. Access tips, templates, and training for developing successful presentations at http://www.presentersonline.com Before you call, please have the following information ready: ◗ Product name (EPSON PowerLite S1) ◗ Product serial number (located on the bottom of the projector) ◗ Computer or video configuration ◗ Description of the problem You can purchase screens, carrying cases, or other accessories from EPSON at (800) 873-7766 or by visiting the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. Telephone Support Services To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included EPSON PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: ◗ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday ◗ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply.