Epson WorkForce DS-6500 User Manual - Page 65
Check that Network Scanning Settings from Document Capture Pro/EPSON Event Manager have been set
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Check if you have assigned a program to the scan button. Assigning a Function to the Scan Button Check that compatible scanning software is installed. Checking the software installed on your computer Windows: If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of the EPSON Software, unblock EPSON Event Manager. How to unblock EPSON Event Manager Mac OS X: Make sure you are logged on as the user who installed the scanning software. Other users must first start EPSON Scanner Monitor in the Applications folder and then press a button to scan. Top Using the Network Interface Panel Check that the Network Interface Panel is installed correctly. See the Network Interface Panel User's Guide for more details. Check that the network cable is connected securely. See the Network Interface Panel User's Guide for more details. Check that the network cable is working correctly by connecting it to other products. Check that the scanning software has been installed correctly. Checking and Installing Your Software Check that the scanner used with the scanning software has been selected. See the help came with each software for more details. Check that EPSON Scan settings have been set correctly. Setting Up Client Computers with EPSON Scan Settings Check that Network Scanning Settings from Document Capture Pro/EPSON Event Manager have been set correctly. See the help came with each software for more details. In Network Scanning Settings, check that the Group settings for Document Capture Pro are the same as the settings for Network Interface Panel. See the Document Capture Pro help for more details. See the Network Interface Panel User's Guide for more details. Check that EPSON Event Manager/Document Capture Pro is not being blocked by a firewall. How to unblock EPSON Event Manager Check that the IP address for the scanner being used is set correctly. Setting Up Client Computers with EPSON Scan Settings How to unblock EPSON Event Manager Click Start or the start button, and then select Control Panel. Display the Firewall settings window. Windows 7: