Gateway C-142XL 8513085 - Gateway Convertible Notebook Reference Guide R4 - Page 139

Caution

Page 139 highlights

www.gateway.com You are in a wireless network, but no available networks are listed in the Connect to a network dialog box • If the network you are attempting to access does not broadcast its SSID, you need to request the SSID from the administrator and add that network's information into the wireless utility. • You may want to try entering ANY as the SSID, which will make the computer try to auto-detect the network. Your wireless network is listed as a preferred network, but it has an "x" on it • An x means your preferred network is not currently available or you are not currently in range to connect. Internet Explorer is unable to access the Internet • Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point. • If you previously accessed the Internet through a dial-up modem, Internet Explorer may not be set up to access the Internet through a network. Remove the dial-up connection in the Internet Options in Internet Explorer. You cannot see other computers on your network • Your convertible notebook may not have the same workgroup name as the other computers on your network. For more information, see "Naming the computers and workgroup" in your online User Guide. • If your convertible notebook was previously connected directly to your cable or DSL modem, and your ISP requires you to use a static IP address, your convertible notebook is not set up to use a DHCP server. Modify the network properties so your convertible notebook is set up for using a DHCP server. You cannot connect to your network • If your convertible notebook is a member of a domain at your workplace, you may not be able to connect your convertible notebook to your home network workgroup to access shared files or printers on your home network. You may, however, be able to access the Internet through your home network. Caution If your convertible notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information. 131

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www.gateway.com
131
You are in a wireless network, but no available networks
are listed in the Connect to a network dialog box
If the network you are attempting to access does not
broadcast its SSID, you need to request the SSID from the
administrator and add that network’s information into
the wireless utility.
You may want to try entering
ANY
as the SSID, which
will make the computer try to auto-detect the network.
Your wireless network is listed as a preferred network, but
it has an “x” on it
An
x
means your preferred network is not currently
available or you are not currently in range to connect.
Internet Explorer is unable to access the Internet
Reset the power on your cable or DSL modem and your
access point. This reestablishes communication between
your Internet Service Provider and your modem and
between your modem and your access point.
If you previously accessed the Internet through a dial-up
modem, Internet Explorer may not be set up to access
the Internet through a network. Remove the dial-up
connection in the Internet Options in Internet Explorer.
You cannot see other computers on your network
Your convertible notebook may not have the same
workgroup name as the other computers on your
network. For more information, see “Naming the
computers and workgroup” in your online
User Guide
.
If your convertible notebook was previously connected
directly to your cable or DSL modem, and your ISP
requires you to use a static IP address, your convertible
notebook is not set up to use a DHCP server. Modify the
network properties so your convertible notebook is set
up for using a DHCP server.
You cannot connect to your network
If your convertible notebook is a member of a domain
at your workplace, you may not be able to connect your
convertible notebook to your home network workgroup
to access shared files or printers on your home network.
You may, however, be able to access the Internet through
your home network.
Caution
If your convertible notebook was a member of a domain before
you join a workgroup, it is disjoined from the domain and your computer
account disabled. Contact your company computer department or
network administrator for more information.