Hayward Aqua Connect Aqua Connect Operations Manual - Page 5

When the Gateway Owner is different than the Pool Owner, the Gateway Owner must provide Personal Information to the Company about the Pool Owner. The Company requires that the Gateway Owner has permission from the Pool Owner prior to the submission of this information to the Company. When either the Gateway Owner or the Pool Owner enables a Registered Guest, the Gateway Owner or the Pool Owner must provide Personal Information to the Company about the Registered Guest. The Company requires that the Gateway Owner or the Pool Owner has permission from the Registered Guest prior to the submission of this information to the Company. The Company also collects information related to the Hayward swimming pool controller, the swimming pool equipment that it controls, and the state of the swimming pool via the Telemetry upload. All of the Personal Data collected by the Company becomes the property of the Company. This Personal Data is always accessible to the Gateway Owner, may be accessible to the Pool Owner, and may be accessible to the Registered Guest. The Gateway Owner controls access to the Personal Data to the Pool Owner and the Registered Guests. You should carefully limit the personal information you voluntarily provide to strictly that which is necessary for the Company to assist in optimizing your ability to remotely control your swimming pool through your Hayward swimming pool controller and the Gateway. When enabling a Registered Guest you should carefully limit the Personal Data that you make available to them. Automatic Collection of Information As you navigate this Site, certain limited information can and may be collected automatically from you without your active involvement, using methods known as cookies and navigational data collection. Some of the information (e.g., type of web browser) does not identify who you are. Other information, such as your Internet Protocol ("IP") address, may identify you indirectly, when supplemented with other commercially available sources of information. When you visit this Site, we may send to your computer one or more cookies, which are small text files containing a string of characters. These cookies uniquely identify your computer and your swimming pool controller and equipment to the Site. We may use cookies to improve the quality of the Site and the Service by storing user preferences and tracking user trends. Most web browsers are set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of this Site and the Service may not function properly if your cookies are disabled. Furthermore, the Company computer servers automatically record information that your browser sends whenever you visit a website. These server logs may include information, such as the portions of the Site accessed, the IP address assigned to your computer, the type of browser used by your computer, the date and time of your access to the Site, and one or more cookies that may uniquely identify your computer. We also automatically upload, record, and preserve your swimming pool equipment and sensor status via the Telemetry. This Telemetry occurs continuously, not just when you log onto the Site and access and use the Service. Collection, Disclosure, Use and Retention of Information Except as otherwise stated at the point of collection, we may use your information for improving the content of the Site and the Service, customizing this Site and the Service to your preferences, communicating information to you and subsequently updating such information, internal marketing and research purposes, and as further specified in this Privacy Policy. We may combine such information with other passively or actively collected information unless we specify otherwise at the point of collection. The Company may transfer your information, including Personal Data and Telemetry data, to third parties, including contractors we use to support our business (e.g., marketing services, fulfillment services, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat your information in accordance with this Privacy Policy or as you may otherwise have previously consented. We do not share your Personal Data or Telemetry with third parties for their direct marketing purposes unless you have affirmatively agreed in advance to such a disclosure. 26 Button Color Meaning Gray Button Corresponds to LED OFF, but is also the color used when no LED is associated with a button. Light Green Button Corresponds to LED ON. Light Blue Button Corresponds to LED blinking Table 2 The Pro Logic series of pool controllers includes support for button naming. For example, if the Aux 6 button is used to turn on the waterfall, the button can be renamed "Waterfall". When buttons are renamed at the pool controller the chosen names will appear on the local server display. LOCALSERVER SECURITY The communications link between the ACHN and the home PC which is displaying the local server page IS NOT encrypted (http, not https) and it cannot be setup to be encrypted. It is also NOT password protected. In order to provide security it is recommended that the ACHN NEVER be used with an unprotected wireless home network. Again, even though the ACHN connects to the home network via cable and the local PC may also connect via cable, there is still a security risk when there is an unprotected wireless home network. Aqua Connect Web Site The Aqua Connect web site is a subscription service that allows a pool owner/pool service professional/pool builder to monitor and/or control a pool from any Internet enabled computer. The user needs valid login credentials, and must log into the web site before any services are provided. The subscription is associated with the ACHN (the pool) not with the login account. Any number of ACHN units (pools) can be registered to the same login account. For example, one login account can access 1) your home pool, 2) the pool at your vacation house, and 3) the pool at your parent's house. This login account has three separate, independent subscriptions, one for each pool. A pool service professional may put an ACHN on each of the pools that they service, and register all of these ACHN units to a single login account. From that one account everything is visible. The login account to which an ACHN is registered is called the "Manager Account" for that ACHN. The Manager Account can create sub-accounts to allow other people to access one, a few, or all of the managed pools. Usage Models There are three different usage models for the ACHN. In the first case, the pool owner is also the ACHN owner. The ACHN is registered to the homeowners login account and the homeowner is billed for subscription renewals. In the second case, a pool builder owns multiple ACHN units and installs an ACHN on every pool they build to allow them to monitor the pool for the duration of the warranty period. The pool builder has a master account to which every ACHN is registered. Subaccounts are created for each homeowner so that they can access their own pool. In this case when the warranty period ends the pool builder has the option of moving the ACHN to the next new pool. 3