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HP 2175 HP PSC 2170 series all-in-one - (English) Reference Guide - Page 7

get help - psc troubleshooting

UPC - 808736517126

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get help 1 This Reference Guide contains information on using your HP PSC and provides additional troubleshooting assistance for the installation process. The Reference Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. The table below lists additional sources of information for your HP PSC. help description Setup Poster The Setup Poster provides instructions for setting up and configuring your HP PSC. Make sure you use the correct poster for your operating system (Windows or Macintosh). HP Photo & Imaging Help The HP Photo & Imaging Help provides detailed information on using the software for your HP PSC. For Windows users: Go to the HP Director, and click Help. For Macintosh users: Go to the HP Director, and click Help, then click hp photo and imaging help. Troubleshooting help For Windows users: In the HP Director, click Help. Open the Troubleshooting book in the HP Photo & Imaging Help, then follow the links to general troubleshooting as well as links to Troubleshooting help that is specific to your HP PSC. Troubleshooting is also available from the Help button that appears on some error messages. For Macintosh users: Open the Apple Help Viewer, click hp photo and imaging troubleshooting, then click hp psc 2170 series. Internet help and technical support If you have Internet access, you can get help from the HP website at: http://www.hp.com/support The website also provides answers to frequently-asked questions, troubleshooting tips, and software patches. Readme file After you install your software, you can access the Readme file from either the HP PSC 2170 Series CD-ROM or the HP PSC 2170 Series program folder. The Readme file contains late-breaking information that does not appear in the Reference Guide or the online help. To access the Readme file, do the following: For Windows: go to the Windows taskbar, click Start, point to Programs or All Programs (XP), point to Hewlett-Packard, point to HP PSC 2170 Series, and then choose View the Readme File. For Macintosh: go to the HD:Applications:HP PSC Software folder. Dialog-box help For Windows: Clicking Help in a dialog box displays information about options and settings within the dialog box. 1

Section	Page
contents	3
get help	7
front panel overview	9
tutorial	9
before you begin	9
front panel features	9
make a copy	11
enhance your copy	11
setup button	12
use your hppsc with a computer	12
review the hpphoto & imaging director	12
load originals and load paper	15
load originals	15
load paper	15
load envelopes	17
load 4 x 6 inch photo paper	18
load postcards or hagaki cards	18
tips for loading other types of paper in the paper tray	19
set the paper type	20
set the paper size	20
use a photo card	23
what is a photo card?	23
insert a photo card	24
cards inserted incorrectly	24
save files to the computer	24
hp photo & imaging gallery	25
print a proof sheet	25
complete the proof sheet	25
print photos by scanning a proof sheet	26
print selected photos directly from a photo card	27
print individual photos	27
print a DPOF file	28
how to print the best quality photos	28
use the copy features	31
make copies	31
make a copy	31
increase copy speed or quality	32
set the number of copies	32
reduce or enlarge a copy	32
make copies lighter or darker	33
change color intensity	33
enhance text sharpness and photo colors	33
change settings for all copy tasks	33
perform special copy jobs	34
copy a photo	34
fit a copy to the page	34
print several copies on one page	35
make a poster	36
prepare a color t-shirt transfer	36
stop copying	37
copy options	37
use the scan features	39
scan an original	39
scan to the hp photo & imaging gallery	39
scan to a different software program	40
stop scanning	40
learn more	41
maintain your hppsc	43
clean the glass	43
clean the lid backing	43
clean the exterior	43
work with print cartridges	44
print a selftest report	44
handle print cartridges	44
use the print cartridge protector	44
replace the print cartridges	45
align the print cartridges	47
clean the print cartridges	48
troubleshooting print cartridge problems	48
restore factory defaults	48
set the power save time	48
set scroll speed	49
set the prompt delay time	49
setup menu options	49
additional setup information	51
possible installation problems	51
set the language and country/region	53
set the front-panel view angle	53
connect your hppsc to your computer	54
connect your usb port	54
connect your hppsc to more than one computer	54
remove and reinstall your hppsc software	54
technical information	57
system requirements	57
paper specifications	58
paper-tray capacities	58
paper sizes	58
print specifications	59
print margin specifications	59
copy specifications	60
photo card specifications	60
scan specifications	60
physical specifications	61
power specifications	61
environmental specifications	61
additional specifications	61
environmental product stewardship program	61
protecting the environment	61
ozone production	61
energy consumption	62
paper use	62
plastics	62
material safety data sheets	62
recycling program	62
regulatory notices	62
FCC statement	62
doc statement / déclaration de conformité (Canada)	63
notice to users of the Canadian telephone network	63
notice to all users of the European Economic Area (EEA)	64
notice to users of the Irish telephone network	64
notice to users of the German telephone network	64
geräuschemission	64
VCCI-2 (Japan)	64
notice to Korean customers	65
get hp psc 2170 series support	67
get support and other information from the internet	67
hpcustomer support	67
call in the U.S. during warranty	67
call elsewhere in the world	68
call in Australia post-warranty	69
prepare your unit for shipment	69
hp distribution center	70
warranty information	71
warranty service	71
express service	71
warranty upgrades	71
returning your hppsc 2170 series for service	71
hewlett-packard limited global warranty statement	71
extent of limited warranty	71
limitations of warranty	72
limitations of liability	72
local law	72
index	75
declaration of conformity	79
order media	80

Match case Limit results 1 per page

get help

This Reference Guide contains information on using your HP PSC and provides

additional troubleshooting assistance for the installation process. The Reference

Guide also contains information on how to order supplies and accessories,

technical specifications, support, and warranty information.

The table below lists additional sources of information for your HP PSC.

help

description

Setup Poster

The Setup Poster provides instructions for setting up and configuring your

HP PSC. Make sure you use the correct poster for your operating system

(Windows or Macintosh).

HP Photo & Imaging

Help

The HP Photo & Imaging Help provides detailed information on using the

software for your HP PSC.

For Windows users

: Go to the

HP Director

, and click

Help

For Macintosh users

: Go to the

HP Director

, and click

Help

, then click

photo and imaging help

Troubleshooting help

For Windows users

: In the

HP Director

, click

Help

. Open the

Troubleshooting book in the HP Photo & Imaging Help, then follow the

links to general troubleshooting as well as links to Troubleshooting help

that is specific to your HP PSC. Troubleshooting is also available from the

Help

button that appears on some error messages.

For Macintosh users

: Open the Apple Help Viewer, click

hp photo and

imaging troubleshooting

, then click

hp psc 2170 series

Internet help and

technical support

If you have Internet access, you can get help from the HP website at:

http://www.hp.com/support

The website also provides answers to frequently-asked questions,

troubleshooting tips, and software patches.

Readme file

After you install your software, you can access the Readme file from either

the HP PSC 2170 Series CD-ROM or the HP PSC 2170 Series program

folder. The Readme file contains late-breaking information that does not

appear in the Reference Guide or the online help. To access the Readme

file, do the following:

For Windows

: go to the Windows taskbar, click

Start

, point to

Programs

All Programs

(XP), point to

Hewlett-Packard

, point to

HP PSC

2170 Series

, and then choose

View the Readme File

For Macintosh

: go to the

HD:Applications:HP

PSC Software

folder.

Dialog-box help

For Windows

: Clicking

Help

in a dialog box displays information about

options and settings within the dialog box.