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Solving media card reader problems

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Solving media card reader problems Media card will not work in a digital camera after formatting it in Windows. Cause Solution By default, Windows will format any media card with a capacity greater than 32MB with the FAT32 format. Some digital cameras use the FAT (FAT16 & FAT12) format and can not operate with a FAT32 formatted card. Either format the media card in the digital camera or select FAT file system to format the media card in a computer with Windows. A write-protected or locked error occurs when attempting to write to the media card. Cause Solution Media card is locked. Locking the media card is a safety feature that prevents writing to and deleting from an SD/Memory Stick/PRO card. If using an SD card, make sure that the lock tab located on the right of the SD card is not in the locked position. If using a Memory Stick/PRO card, make sure that the lock tab located on the bottom of the Memory Stick/PRO card is not in the locked position. Can not write to the media card. Cause The media card is a read-only memory (ROM) card. Media card is locked. Locking the media card is a safety feature that prevents writing to and deleting from an SD/Memory Stick/PRO card. Solution Check the manufacturer's documentation included with your card to see if it writable. Refer to the previous section for a list of compatible cards. If using an SD card, make sure that the lock tab located on the right of the SD card is not in the locked position. If using a Memory Stick/PRO card, make sure that the lock tab located on the bottom of the Memory Stick/PRO card is not in the locked position. Unable to access data on the media card after inserting it into a slot. Cause Solution The media card is not inserted properly, is inserted in the wrong slot, or is not supported. Ensure that the card is inserted properly with the gold contact on the correct side. The green LED will light if inserted properly. Do not know how to remove a media card correctly. Cause The computer's software is used to safely eject the card. Solution In Windows 7, click Start, select Computer, right-click on the corresponding drive icon, and then select Eject. Pull the card out of the slot. In Windows 10, type file in the taskbar search box, and then select File Explorer from the list of applications. In the left column, expand This PC, right-click on the corresponding drive icon, and then select Eject. Pull the card out of the slot. NOTE: Never remove the card when the green LED is flashing 68 Chapter 6 Troubleshooting without diagnostics

Section	Page
Product features	9
Standard configuration features	9
Front panel components	10
Rear panel components	11
Serial number location	11
Illustrated parts catalog	12
Microtower (MT) chassis spare parts	12
Computer major components	12
Misc parts	14
Misc boards	16
Drives	16
Routine care, SATA drive guidelines, and disassembly preparation	17
Electrostatic discharge information	17
Generating static	17
Preventing electrostatic damage to equipment	18
Personal grounding methods and equipment	18
Grounding the work area	18
Recommended materials and equipment	19
Operating guidelines	19
Routine care	20
General cleaning safety precautions	20
Cleaning the Computer Case	20
Cleaning the keyboard	20
Cleaning the monitor	21
Cleaning the mouse	21
Service considerations	21
Power supply fan	21
Tools and software Requirements	21
Screws	22
Cables and connectors	22
Hard Drives	22
Lithium coin cell battery	22
SATA hard drives	23
SATA hard drive cables	23
SATA data cable	23
SMART ATA drives	23
Cable management	24
Removal and replacement procedures – Microtower (MT) chassis	25
Preparation for disassembly	25
Access panel	26
Front bezel	27
Front bezel security	28
Slim optical drive bezel blank	29
Memory	30
DIMMs	30
DIMM specifications	30
Populating DIMM sockets	30
Installing DIMMs	31
Expansion cards	33
Drives	36
Drive positions	37
Removing a 9.5 mm slim optical drive	38
Installing a 9.5 mm slim optical drive	39
Removing a hard drive	41
Installing a hard drive	42
Front I/O and power switch assembly	45
Speaker	47
Rear chassis fan	48
Power supply	49
Fan sink	52
Processor for use in HP 280 G2 models (Intel)	53
Processor for use in HP 285 G2 models (AMD)	54
System board	55
System board callouts – HP 280 Pro G2 Microtower models	56
System board callouts – HP 280 G2 Microtower models	57
System board callouts – HP 285 G2 Microtower models	58
Computer Setup (F10) Utility	59
Computer Setup (F10) Utilities	59
Using Computer Setup (F10) Utilities	60
Computer Setup—File	61
Computer Setup—Storage	62
Computer Setup—Security	63
Computer Setup—Power	65
Computer Setup—Advanced	65
Recovering the Configuration Settings	66
Troubleshooting without diagnostics	67
Safety and comfort	67
Before you call for technical support	67
Helpful hints	68
Solving general problems	69
Solving power problems	73
Solving hard drive problems	74
Solving media card reader problems	76
Solving display problems	77
Solving audio problems	81
Solving printer problems	83
Solving keyboard and mouse problems	84
Solving hardware installation problems	86
Solving network problems	87
Solving memory problems	90
Solving CD-ROM and DVD problems	91
Solving USB flash drive problems	93
Solving front panel component problems	94
Solving Internet access problems	95
Solving software problems	96
POST error messages and diagnostic front panel LEDs and audible codes	97
POST numeric codes and text messages	97
Interpreting system validation diagnostic front panel LEDs and audible codes	102
Password security and resetting CMOS	104
Resetting the password jumper	104
Changing a Setup or Power-On password	105
Deleting a Setup or Power-On password	106
Using HP PC Hardware Diagnostics (UEFI)	107
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	107
System backup and recovery	109
Backing up, restoring, and recovering in Windows 10	109
Creating recovery media and backups	109
Creating HP Recovery media (select products only)	109
Using Windows tools	110
Restore and recovery	110
Recovering using HP Recovery Manager	111
What you need to know before you get started	111
Using the HP Recovery partition (select products only)	112
Using HP Recovery media to recover	112
Changing the computer boot order	112
Removing the HP Recovery partition (select products only)	112
Backing up, restoring, and recovering in Windows 7	113
Creating recovery media	113
Creating recovery media using HP Recovery Manager (select models only)	114
Creating recovery discs with HP Recovery Disc Creator (select models only)	115
Creating recovery discs	115
Backing up your information	115
System Restore	116
System Recovery	116
System Recovery when Windows is responding	117
System Recovery when Windows is not responding	117
System Recovery using recovery media (select models only)	118
Using HP Recovery Disc operating system discs (select models only)	118
Battery replacement	120
Power Cord Set Requirements	123
General Requirements	123
Japanese Power Cord Requirements	123
Country-Specific Requirements	124
Statement of Volatility	125
Specifications	127
MT Specifications	127

Match case Limit results 1 per page

Solving media card reader problems

Media card will not work in a digital camera after formatting it in Windows.

Cause

Solution

By default, Windows will format any media card with a capacity

greater than 32MB with the FAT32 format. Some digital cameras

use the FAT (FAT16 & FAT12) format and can not operate with a

FAT32 formatted card.

Either format the media card in the digital camera or select FAT

ﬁle

system to format the media card in a computer with Windows.

A write-protected or locked error occurs when attempting to write to the media card.

Cause

Solution

Media card is locked. Locking the media card is a safety feature

that prevents writing to and deleting from an SD/Memory

Stick/PRO card.

If using an SD card, make sure that the lock tab located on the

right of the SD card is not in the locked position. If using a Memory

Stick/PRO card, make sure that the lock tab located on the bottom

of the Memory Stick/PRO card is not in the locked position.

Can not write to the media card.

Cause

Solution

The media card is a read-only memory (ROM) card.

Check the manufacturer’s documentation included with your card

to see if it writable. Refer to the previous section for a list of

compatible cards.

Media card is locked. Locking the media card is a safety feature

that prevents writing to and deleting from an SD/Memory

Stick/PRO card.

If using an SD card, make sure that the lock tab located on the

right of the SD card is not in the locked position. If using a Memory

Stick/PRO card, make sure that the lock tab located on the bottom

of the Memory Stick/PRO card is not in the locked position.

Unable to access data on the media card after inserting it into a slot.

Cause

Solution

The media card is not inserted properly, is inserted in the wrong

slot, or is not supported.

Ensure that the card is inserted properly with the gold contact on

the correct side. The green LED will light if inserted properly.

Do not know how to remove a media card correctly.

Cause

Solution

The computer’s software is used to safely eject the card.

In Windows 7, click

Start

, select

Computer

, right-click on the

corresponding drive icon, and then select

Eject

. Pull the card out

of the slot.

In Windows 10, type

file

in the taskbar search box, and then

select

File Explorer

from the list of applications. In the left

column, expand

This PC

, right-click on the corresponding drive

icon, and then select

Eject

. Pull the card out of the slot.

NOTE:

Never remove the card when the green LED is

ﬂashing

Chapter 6

Troubleshooting without diagnostics