HP 9100C HP 9100C Digital Sender - (English) User Guide - Page 106

Activity log messages, Message, Description, Action, Status: Image processing - internal error 5

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Activity log messages Message Description Action 001/01 E-mail send report. Sender: name. Subject: subject. Status: Failed. The e-mail transmission was unsuccessful. You might have entered an incorrect e-mail address.  Try the transmission again.  Make sure all cabling is connected securely.  In the ABM, make sure that Delivery Notification is enabled for your user profile.  If the problem persists, contact the administrator. 001/02 E-mail send report. Sender: name. Subject: subject. Status: OK. 001/03 E-mail send report. Sender: name. Subject: subject. Status: Image processing error. Notification message only. No action required. Your e-mail transmission was successful. The e-mail transmission was  Try the transmission again. unsuccessful. An internal error  Turn the digital sender off occurred while the document and then back on. was being processed.  If the problem persists, contact the administrator. 002/01 Document sent to a PC. PC: identification. Result: failed. The digital sender could not deliver the document to the named computer.  Make sure the receiving computer is on.  Make sure the HP Digital Sender Link is running and enabled on the receiving computer.  Make sure the IP address or DNS name of the receiving computer is correctly typed.  If the problem persists, contact the administrator. 002/02 Notification message only. The No action required. Document sent to a PC. PC: document was successfully identification. Result: success. delivered. 002/03 Document sent to a PC. PC: identification. Result: Image processing error. An internal error occurred  Try sending again. while the document was being  Turn the digital sender off processed. and then back on.  If the problem persists, contact the administrator. 104 Chapter 5 - Troubleshooting EN

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104
Chapter 5 - Troubleshooting
EN
Activity log messages
Message
Description
Action
001/01
E-mail send report. Sender:
name
. Subject:
subject
.
Status: Failed.
The e-mail transmission was
unsuccessful. You might have
entered an incorrect e-mail
address.
Try the transmission again.
Make sure all cabling is
connected securely.
In the ABM, make sure that
Delivery Notification
is
enabled for your user
profile.
If the problem persists,
contact the administrator.
001/02
E-mail send report. Sender:
name
. Subject:
subject
.
Status: OK.
Notification message only.
Your e-mail transmission was
successful.
No action required.
001/03
E-mail send report. Sender:
name
. Subject:
subject
.
Status: Image processing
error.
The e-mail transmission was
unsuccessful. An internal error
occurred while the document
was being processed.
Try the transmission again.
Turn the digital sender off
and then back on.
If the problem persists,
contact the administrator.
002/01
Document sent to a PC. PC:
identification
. Result: failed.
The digital sender could not
deliver the document to the
named computer.
Make sure the receiving
computer is on.
Make sure the HP Digital
Sender Link is running and
enabled on the receiving
computer.
Make sure the IP address or
DNS name of the receiving
computer is correctly typed.
If the problem persists,
contact the administrator.
002/02
Document sent to a PC. PC:
identification
. Result:
success.
Notification message only. The
document was successfully
delivered.
No action required.
002/03
Document sent to a PC. PC:
identification
. Result: Image
processing error.
An internal error occurred
while the document was being
processed.
Try sending again.
Turn the digital sender off
and then back on.
If the problem persists,
contact the administrator.