HP 995c HP DeskJet 995C Series - (English) Quick Help for Macintosh
HP 995c - Deskjet Color Inkjet Printer Manual
View all HP 995c manuals
Add to My Manuals
Save this manual to your list of manuals |
HP 995c manual content summary:
- HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 1
Quick Help Macintosh *C6431-90048* C6431-90048 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 2
quick help hp deskjet 995c series table of contents learn to print 1 introducing the hp deskjet 995c series printer 2 terms and conventions 3 notices and acknowledgments 4 learning about printer features 5 using paper trays 9 printing with the hp deskjet printer 12 setting custom printing - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 3
-sided printing module 86 problems with the automatic paper-type sensor 91 problems with the Bluetooth wireless communications feature . . . . . 93 product specifications 94 product specifications for the hp deskjet 995c series printer 95 Bluetooth wireless communications feature specifications - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 4
learn to print • introducing the hp deskjet 995c series printer • terms and conventions • notices and acknowledgments • learning about printer features • using paper trays • printing with the hp deskjet printer • setting custom printing margins 1 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 5
introducing the hp deskjet 995c series printer Congratulations! You have purchased an HP Deskjet printer which is equipped with several new features: • Advanced Bluetooth wireless communications feature allows you to print with a wide range of productivity tools without a cable connection • Infrared - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 6
quick help: terms The HP Deskjet 995c series printer is referred to as HP Deskjet 9xx or HP Deskjet. symbols The > symbol guides you through a series of software steps. For example: Click Macintosh HD > Utilities > hp deskjet > hp deskjet utility to open the hp deskjet 9xx utility screen. cautions - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 7
. Bluetooth trademarks are owned by Telefonaktiebolaget L M Ericsson, Sweden. TrueType is a U.S. trademark of Apple Computer, Inc. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Palm, Palm III, Palm V, and Palm VII are trademarks of Palm, Inc. Copyright 2001 Hewlett-Packard Company - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 8
The HP Deskjet printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of the printer. 1. Cancel button 2. Print Cartridge Status symbol and light 3. Resume button and light 4. Power button and light 5. Bluetooth - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 9
protector, or a wallmounted switch to turn the printer on and off may cause premature printer failure. Bluetooth wireless connection status light Visit HP's Website for a description of the HP Deskjet's Bluetooth wireless connection status light. paper trays The printer has an In tray and an Out - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 10
infrared lens The HP Deskjet printer has a special Infrared (Ir) lens. The Infrared lens allows printing from an infrared sending device such as a Palm Pilot, laptop, or notebook computer. automatic two- - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 11
range of productivity tools without the need for a cable connection. For more information about your printer's Bluetooth wireless communications feature, visit HP's Website at www.hp.com. Click drivers, type 995c in the enter product name and number box, then press Enter. See also: infrared printing - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 12
using paper trays in tray The In tray holds paper or other media to be printed. 1. In tray pulled out 2. paper length guide 3. paper width guide 1. Out tray 2. In tray pushed in 9 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 13
out tray Change the position of the Out tray for different printing needs. 1. single envelope slot 2. Out tray down 3. Out tray extension 1. Out tray up Out tray down - Leave the tray in the down position for most types of printing and single envelope printing. 10 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 14
Out tray extension - Pull the tray extension out when printing a large number of pages. Also extend the tray when you are printing in draft mode to prevent the paper from falling out of the tray. When the print job finishes, push the tray extension back into its storage slot. Out tray up - Place the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 15
with the hp deskjet printer The printer is controlled by software installed on your computer. The printer software, also called the printer driver, provides dialog boxes which communicate your print requests to the printer. Select the printer you are using as the default printer before printing - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 16
on the edge of the desktop to expand the control strip. Click the printer icon on the control strip, then select hp deskjet 9xx. • Drag the document you want to print to the hp deskjet 9xx printer icon on the desktop. • Click the deskjet 9xx icon on the desktop, then click Printing on the menu bar - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 17
The following instructions provide the most common method of selecting page layout and print options. The software program you are using may vary from the method provided. controlling page layout 1. Open the file you want to print. 2. Click File > Page Setup to display the hp deskjet 9xx Page - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 18
want to print. 2. Click File > Print to display the hp deskjet 9xx screen. The General default option screen appears. Select the options. 4. Select Paper Type/Quality to choose print quality options, paper type, ink density, and drying time. 5. Select Layout to choose multiple pages per sheet and - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 19
; however, you cannot work on other tasks until printing is complete. Other features are also available with Background printing. Double-click the hp deskjet 990c printer icon on the desktop for: • Deleting a print request - Click the job title or icon, then click the Trash icon, or - Drag the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 20
of the same type, drag the print request icon to the desired printer icon. - If the printers are not the same type, the printer software will not allow you to move a print request to an incompatible printer. using the buttons in the print dialog box The buttons at the bottom of the Print dialog - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 21
the following methods to print documents from the desktop: • Drag the icons of the documents you want to print to the printer icon on the desktop. • Select the icons of the documents you want to print, then click File > Print. Select print options from the hp deskjet 9xx screen, then click OK. 18 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 22
setting custom printing margins The printer cannot print outside a designated area of the page. Your in the Page Setup screen, the paper width and length must be set for the paper size. Follow these instructions to set printing margins: 1. Open the file you want to print. 2. Click File > Page Setup, - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 23
printing on paper and other media • envelopes • transparencies • labels • business cards, index cards, and other small media • photographs • greeting cards • posters • banners • iron-on transfers • manual two-sided printing 20 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 24
slot. 2. Push the envelope forward until it stops. printing the envelope If your software program includes an envelope printing feature, do not follow these instructions. Follow the instructions provided by the software program. 1. Open the file you want to print. 2. Click File > Page Setup. 21 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 25
: Portrait 4. Click OK. 5. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in is in the down position. • Avoid using envelopes that have clasps or windows. • Avoid using envelopes that are shiny or embossed, envelopes with thick, irregular - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 26
. 5. Slide the paper guides snugly against the edges of the envelopes. Push the tray forward until it stops. printing the envelopes If your software program includes an envelope printing feature, do not follow these instructions. Follow the instructions provided by the software program. 1. Open the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 27
: Portrait 4. Click OK. 5. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows envelope edges before inserting them. • Avoid using envelopes that have clasps or windows. • Avoid using envelopes that are shiny or embossed, envelopes with thick, - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 28
the edges. 4. Place no more than 30 transparency sheets in the tray with the rough side down and the adhesive strip toward the printer. 5. Push the transparencies forward until they stop. 6. Slide the paper guides snugly against the transparency paper, then push the tray forward until it stops. 25 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 29
orientation 4. Click OK. 5. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows 6. Select Paper Type/Quality, then choose the following: • Paper Type: hp premium inkjet transparency film • Print Quality: Normal or Best 7. Select Layout, - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 30
1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges 4. Load no more than 20 label sheets-label side down-in the tray. 5. Slide the paper guides snugly against the sheets, then push the tray forward until it stops. printing labels 1. Open the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 31
File > Print. The hp deskjet 9xx screen appears displaying the to print. printing guidelines • Use only paper labels that are designed specifically for inkjet printers. • Never place more than 20 sheets of labels in the In tray at The ink will not dry on plastic or clear labels. For best results use - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 32
business cards, index cards, and other small media preparing to print 1. Pull out the In tray, then raise the Out tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Align the media edges. 4. Place no more than 45 cards or other small media in the tray. 5. Push - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 33
: • Page Size: Appropriate card size • Scaling (%): Appropriate percentage (100 is the default) • Orientation: Portrait 4. Click OK. 5. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to select the necessary options - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 34
1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges more than 20 sheets of photo paper-print side down-in the tray. 5. Slide the paper guides snugly against the edges of the photo paper, then push the tray forward until it stops. printing - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 35
Orientation: Appropriate orientation 4. Click OK. 5. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the be printed. For best results use hp premium plus photo paper or hp premium photo paper. See also: problems with printouts 32 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 36
In tray, then raise the Out tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the Push the cards forward until they stop, then lower the Out tray. 6. Slide the paper guides snugly against the edges of the cards, then push the tray forward until it stops. - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 37
is the default) • Orientation: Portrait 4. Click OK. 5. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to positioned properly in the In tray. For best results use HP products. See also: manual two-sided printing 34 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 38
then align the edges. 4. Place the paper in the tray. 5. Slide the paper guides snugly against the paper, then push the tray forward until it stops. printing posters 1. orientation 4. Click OK. 5. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 39
Sides: Unchecked 8. Click OK to print. printing guidelines Trim the edges on the sheets, then tape the sheets together after printing. For best results use HP products. 36 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 40
tray and slide the paper guides snugly against the paper. Leave the Out tray up. 4. Select up to 20 sheets of banner paper. Remove and discard any perforated strips. 5. Place the banner paper in the In tray with the unattached edge of the paper facing the printer. 6. Push in the tray. printing - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 41
Orientation: Appropriate orientation 4. Click OK. 5. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the Unchecked 8. Click OK to print. printing guidelines For best results use hp banner paper. See also: problems with printouts 38 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 42
paper to separate them, then align the edges. 4. Place the iron-on transfer paper in the tray with the printable side down. 5. Slide the paper guides snugly against the transfer paper, then push the tray forward until it stops. printing iron-on transfers 1. Open the file you want to print. 2. Click - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 43
4. Click OK. 5. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to select the necessary options. 6. Select Paper Type/Quality, then choose the following: • Paper Type: hp premium inkjet paper • Print Quality: Best 7. - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 44
. printing manually 1. Open the file you want to print. 2. Click File > Page Setup. 3. Select the following options: • Page Size: Appropriate size • Scaling (%): Appropriate percentage (100 is the default) • Orientation: Appropriate orientation 4. Click OK. 5. Click File > Print. The hp deskjet 9xx - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 45
Per Sheet: 1 (Normal) • Print Both Sides: Select this option • Binding: Appropriate book or tablet style icon • Manual: Select this option 8. Click OK to print. Follow the instructions displayed on your screen when prompted to reload the paper. book binding tablet binding 9. Click Continue when the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 46
two-sided documents using one of the following methods: - Attach the Rear Access Door for manual two-sided printing. - Attach the Automatic Two-Sided Printing Module for automatic two-sided printing. • The printer automatically prints odd-numbered pages first. Once the odd-numbered pages are printed - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 47
special features • Bluetooth wireless communications feature • infrared printing feature • automatic two-sided printing module • automatic paper-type sensor 44 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 48
Bluetooth wireless communications feature For more information about your printer's Bluetooth wireless communications feature, visit HP's Website at www.hp.com. Click drivers, type 995c in the enter product name and number box, then press Enter. 45 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 49
PowerBook: • See the reference guide or instructions that came with the Powerbook. • Log onto the PowerBook Website or contact customer support. • Log onto the Infrared Data Association (IrDA) Website at: http://www.irda.org. printing from a PowerBook 1. Turn on the printer. 2. Locate the infrared - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 50
to send one or more items such as calendar appointments, email messages, phone lists, or to-do lists to the printer. The infrared light projects a solid beam on the printer during the information transfer process. When the information transfer is complete, the light turns off. Printing, rather than - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 51
See the camera's operating manual for instructions. The infrared light projects a solid beam on the printer during the information transfer printer, click here. For information on using IS/Complete's IrPrint with your printer, click here. For information on using HP's JetSend with your printer - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 52
automatic two-sided printing module installing the automatic two-sided printing module 1. Turn the latch counter-clockwise on the printer's Rear Access Door and remove the door. 2. Insert the module in the back of the printer. 49 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 53
In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Place one of the following paper types in the tray: • hp plain paper • hp bright white inkjet paper • hp premium inkjet heavyweight paper • hp textured greeting card paper • hp professional brochure paper, glossy or matte - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 54
this option 4. Click OK. 5. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in tablet style icon • Automatic: Select this option 8. Click OK to print. The printer pauses while the first side of the printed page dries. Once it is dry, the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 55
sensor 1. Open the file you want to print. 2. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to Automatic Paper-Type Sensor works best with HP media so your printer can quickly select the appropriate paper type. 52 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 56
turning off the automatic paper-type sensor 1. Open the file you want to print. 2. Click File > Print. The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to select the necessary options. 3. Select Paper Type/Quality, then - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 57
• print cartridge status light • replacing print cartridges • automatically cleaning print cartridges • manually cleaning print cartridges • cleaning the printer case • refilling print cartridges • maintaining print cartridges • print cartridge part numbers • using the hp deskjet utility 54 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 58
also flashes if the wrong print cartridge type is used. 1. Print Cartridge Status light If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing when the printer's top cover is opened. If the problem is not related to low ink, the light continues to flash after - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 59
arrow on the print cartridge cradle points to one of five Print Cartridge Status icons revealing the exact nature of the problem. 1. tri-color cartridge problem icon 2. black cartridge problem icon 3. tri-color cartridge low-ink icon 4. black cartridge low-ink icon 5. cartridges OK icon 6. yellow - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 60
troubleshooting problems with the color or black print cartridge If the yellow arrow points to a print cartridge problem icon, the print cartridge is either missing, improperly installed, defective, or is the wrong print cartridge for the printer. To correct the problem: 1. Insert the proper print - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 61
the Out tray is down. 2. Press the Power button to turn on the printer. 3. Open the top cover. The cradle moves to the center of the printer. 4. Raise the cradle latch. 5. Lift the print cartridge out of the print cartridge cradle and discard it. 1. Out tray (in down position) 2. press Power button - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 62
2. tri-color cartridge 3. ink nozzles 4. copper contacts-do not touch or remove the copper contacts 5. protective vinyl tape-remove only the protective vinyl tape 7. Holding the print cartridge vertically with the copper contacts facing the rear of the printer, push the print cartridge down into the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 63
Secure the cradle latch. You hear a click when the latch is fully secured. 9. Close the top cover. • A calibration page prints. The printer generates a calibration page to test print quality each time a print cartridge is installed. • If you are in the middle of printing and stop to change a print - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 64
, the print cartridges and print cartridge cradle may need to be cleaned manually. Only clean print cartridges when it is necessary. Unnecessary cleaning wastes ink and shortens the life of the cartridge. See also: using the hp deskjet utility replacing print cartridges cleaning the printer case 61 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 65
manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. Debris can include dust, hair, carpet, or clothing fibers. When it gets on the print cartridges and cradle, it can cause ink streaks and smudges on printed pages - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 66
1. Dip the end of a clean cotton swab into the distilled water and remove any excess water. 2. Clean the face and edges of the first print cartridge with the swab, as shown in the following illustration. Do Not wipe the nozzle plate. 1. nozzle plate 2. clean these areas 3. Inspect the face and edges - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 67
5. Wipe the underside of the print cartridge cradle walls using clean, moistened cotton swabs. Repeat this process until no ink residue appears on a clean swab. 1. print cartridge cradle 2. cradle wall 64 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 68
print cartridges and close the printer's top cover. 7. Reconnect the power cord to the back of the printer. 8. Print a test page. a. Click Macintosh HD > Utilities > hp deskjet > hp deskjet utility. b. Select the Test panel, then click the Test button. 9. Repeat the cleaning procedure if smeared ink - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 69
dust, smudges, stains, and spilled ink from the printer case exterior. Use water only. Do not use household cleaners or detergents. • Do not clean the printer's interior. Keep all liquids away from the interior. • Do not lubricate the rod on which the print cartridge cradle moves. It is normal to - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 70
cycle. It also creates many potential problems, such as: • Poor print quality. Non-HP inks can contain elements that clog the cartridge nozzles and cause inconsistent print quality. Non-HP inks can also contain elements that corrode the cartridges' electrical components, resulting in poor printouts - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 71
will damage the print cartridge. • Once print cartridges are installed in the printer, leave them in the print cartridge cradle unless they are being manually cleaned. This prevents ink from evaporating or clogging the print cartridges. Caution! Do not unplug the printer until printing is complete - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 72
print cartridge part numbers When replacing print cartridges for the HP Deskjet 9xx series printer, buy print cartridges with the following part numbers: • Black: HP 51645A Series or HP No. 45 • Tri-color: HP C6578D Series or HP No. 78 • Large Tri-color: HP C6578A Series or HP No. 78 69 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 73
to calibrate the printer, clean the print cartridges, print a test page, and find Website support information. accessing the hp deskjet utility 1. Locate the Macintosh HD icon on the desktop. 2. Click Macintosh HD > Utilities > hp deskjet > hp deskjet utility. viewing the hp deskjet utility panels - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 74
solve a problem • printer lights are flashing • printer is not printing • printer is too slow • problems with printouts • problems with the infrared printing feature • problems with the automatic two-sided printing module • problems with the automatic paper-type sensor • problems with the Bluetooth - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 75
turning the latch to the left. 5. Remove the paper jam from the printer. 6. Replace and close the Rear Access Door. 7. Press the Resume button. manually printing the first side of a two-sided document 1. Follow the onscreen instructions for inserting the paper to print the second side. 2. Press the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 76
information about your printer's Bluetooth wireless communications feature, visit HP's Website at www.hp.com. Click drivers, type 995c in the enter product name and number box, then press Enter. See also: print cartridge status light If you continue to have problems, contact HP Customer Care. 73 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 77
is not printing paper does not come out of the printer Follow these instructions to correct the problem. check the printer Verify the following: 1. The printer is connected to the power source. 2. The cable connections are secure. 3. The printer is turned on. 4. The media is correctly placed in the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 78
3. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 4. Print the document if the paper jam is cleared. Proceed to step 5 if the paper jam is not cleared. 5. Open the Rear Access Door by - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 79
too much power. 1. Disconnect the power cord from the printer. 2. Wait approximately 10 seconds. 3. Reconnect the power cord to the printer. 4. Press the Power button to turn on the printer. See also: printing with the hp deskjet printer If you continue to have problems, contact HP Customer Care. 76 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 80
the manual that came with your computer regarding how to manage space on the computer's hard drive. printer software is outdated 1. Verify the printer driver being used. 2. Log onto HP's Website to download the most recent software updates for the printer. See the quick reference guide for Website - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 81
To increase the print speed, turn off the Automatic Paper-Type Sensor. See also: printing with the hp deskjet printer using the hp deskjet utility product specifications for the hp deskjet 995c series printer automatic paper-type sensor If you continue to have problems, contact HP Customer Care. 78 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 82
problems with printouts blank pages print The printer may process pages containing no text or images if: • One or both print cartridges is empty • The vinyl tape is not removed from the print cartridge • A fax is being printed check the print cartridges 1. Raise the printer's top cover to view the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 83
the document are missing or printed in the wrong place Follow these instructions to reset paper orientation, page size, print margins, and other orientation 4. Click OK. 5. Click File > Print. The hp deskjet 9xx series screen appears displaying the General option screen. Click the arrows in - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 84
1. Verify the print cartridge status and replace empty print cartridges. 2. Use media designed for HP Deskjet printers to improve print quality. Align the print cartridges. Select the Calibrate panel on the hp deskjet utility screen, then click the Align button. 7. Decrease ink density or drying - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 85
the photo media forward until it stops. 3. Slide the paper guides snugly against the photo media and push the tray forward until it stops. 4. Open the file you want to print. 5. Click File > Print. The hp deskjet 9xx series screen appears displaying the General option screen. Click the arrows in - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 86
Verify that the correct paper for banner printing is used. 4. Confirm that the printer software is operating correctly if gaps appear on the ends of the sheets when printing. See also: replacing print cartridges minimum printing margins If you continue to have problems, contact HP Customer Care. 83 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 87
printer is taking too long to print Correct the problem by performing one or more of these options: • Follow the instructions guide for information. • Verify that no bright light is shining directly into either infrared lens. • Position the device no more than one meter (three feet) from the printer - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 88
of range of the printer's infrared lens, the infrared light turns off and the printer stops printing. Realign both devices within 30 seconds and the print job will resume. printer prints only a single See also: infrared printing feature If you continue to have problems, contact HP Customer Care. 85 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 89
problems with the automatic two-sided printing module : Select this option 3. Click OK. 4. Click File > Print. The hp deskjet 9xx series screen appears displaying the General option screen. Click the arrows in the General Printing Module to the back of the printer. 2. Reprint the document. 86 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 90
1. Remove the paper from the In and Out trays. 2. Press the Resume button on the front of the printer. Proceed to step 3 if the paper jam is not cleared. 3. Turn off the printer. 4. Press the button on top of the Automatic Two-Sided Printing Module and lower the Rear Access Door. 5. Remove - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 91
not cleared. 3. Turn off the printer. 4. Simultaneously press the release buttons located on each side of the Automatic Two-Sided Printing Module. 5. Remove the module. 6. Remove the paper jam and replace the module. See the quick start setup poster for instructions on installing the Automatic Two - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 92
may not be enabled. 1. Click File > Page Setup. 2. Select the Two-Sided Safe Margins option. 3. Click OK. 4. Click File > Print. The hp deskjet 9xx series screen appears displaying the General option screen. Click the arrows in the General field to select the following options. 5. Select Layout - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 93
media type supported by the Automatic Two-Sided Printing Module. • Use a media size supported by the Automatic Two-Sided Printing Module. • Turn on Background Printing. See also: automatic two-sided printing module manual two-sided printing If you continue to have problems, contact HP Customer Care - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 94
problems with the automatic paper-type sensor print quality is different paper type is selected. Follow these instructions to select a specific paper type: 1. Open the file you want to print. 2. Click File > Print. The hp deskjet 9xx series screen appears displaying the General option screen - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 95
is damaged. 2. Manually select the appropriate printer ejects the paper The printer may have been placed in direct sunlight which can affect the Automatic Paper-Type Sensor. Move the printer away from direct sunlight. See also: automatic paper-type sensor If you continue to have problems, contact HP - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 96
problems with the Bluetooth wireless communications feature For more information about your printer's Bluetooth wireless communications feature, visit HP's Website at www.hp.com. Click drivers, type 995c in the enter product name and number box, then press Enter. 93 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 97
product specifications • product specifications for the hp deskjet 995c series printer • Bluetooth wireless communications feature specifications • infrared printing specifications • automatic two-sided printing module specifications • minimum printing margins • system requirements 94 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 98
product specifications for the hp deskjet 995c series printer hp deskjet 995c model no. C8925A black text print PhotoREt: 2400 x 1200 dpi print technology Drop-on-Demand thermal inkjet printing software compatibility USB connection: MacOS version 8.6 or later AppleTalk connection: MacOS version 7.6.1 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 99
buttons/lights Cancel button Print cartridge status light Resume button and light Power button and light Infrared light Bluetooth wireless communications light. (Visit HP's Website for information about the printer's Bluetooth wireless communications feature.) I/O interface Universal Serial Bus (USB - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 100
when printing power requirements Input voltage: 100 to 240 Vac (±10%) Input frequency: 50/60 Hz (+3 Hz) Accommodates the worldwide . declared noise emissions in accordance with ISO 9296 Sound power level, LWAd (1B=10 dB): 6.0 dB in normal mode Sound pressure level, LpAm (bystander positions): 49 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 101
Best: up to 50 sheets media size Paper: U.S. Letter: 216 x 279 mm (8.5 x 11 in) Legal: 216 x 356 mm (8.5 x 14 in) Executive: 184 x 279 mm (7.25 x 10.5 in) A4: 210 x 297 mm A5: 148 x 210 mm B5-JIS: 182 x 257 mm 98 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 102
: 216 x 279 mm (8.5 x 11 in) A4: 210 x 297 mm Envelopes: U.S. No. 10: 105 x 241 mm (4.3 x 9.5 in) Invitation A2: 111 x 146 mm (4.37 x 5.75 in) print cartridge part numbers Black: HP 51645A Series or HP No. 45 Tri-color: HP C6578D Series or HP No. 78 Large Tri-color: HP C6578A Series or HP No. 78 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 103
Bluetooth wireless communications feature specifications For more information about your printer's Bluetooth wireless communications feature, visit HP's Website at www.hp.com. Click drivers, type 995c in the enter product name and number box, then press Enter. 100 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 104
printing specifications range 1 meter (3 feet) 30 degree cones supported operating systems Some operating systems supported by infrared technology include: • MacOS version 8.6 • Palm supported devices Some of the devices supported by infrared technology include: • PowerBook computers with infrared - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 105
in) wide x 111 mm (4.37 in) high weight 0.79 kg (1.75 lbs) declared noise emissions in accordance with ISO 9296 Sound power level, LWAd (1B=10 dB): 6.1 dB in normal mode Sound pressure level, LpAm (bystander positions): 48 dB in normal mode media weight U.S. Letter and A4 paper: 60 to 90 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 106
mm (0.125 in) Top and bottom margins 11.7 mm (0.46 in) media size Paper: U.S. Letter 216 x 279 mm (8.5 x 11 in) Executive 184 x 279 mm (7.25 x 10.5 in) A4 210 x 297 mm A5 148 x 210 mm B5 182 x 257 mm Cards: 127 x 203 mm (5 x 8 in) User Defined Size: Minimum 100 mm x 148 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 107
size, 500 sheets C1824A A4-size, 500 sheets C1825A Letter-size, 250 sheets C5976B A4-size, 250 sheets C5977B HP photo quality inkjet paper, matte finish: Letter-size, 100 sheets C7007A HP photo quality inkjet paper, semi gloss: Letter-size, 25 sheets C6983A A4-size, 25 sheets (Europe) C6984A A4-size - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 108
minimum printing margins See the printing margin settings for the following media types: A4 paper Left and Right Margins: 3.4 mm (0.134 in) Top Margin: 1.8 mm (0.07 in) Bottom Margin: 11.7 mm (0.46 in) letter, legal, and executive paper Left and Right Margins: 6.4 mm (0.25 in) Top Margin: 1.8 mm (0. - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 109
banners - A4 (210 x 297 mm [8.27 x 11.7 in]) Left and Right Margins: 3.4 mm (0.134 in) Top Margin: 0.0 mm (0.00 in) Bottom Margin: 0.0 mm (0.00 in) banners - letter (216 x 279 mm [8.5 x 11 in]) Left and Right Margins: 6.4 mm (0.25 in) Top Margin: 0.0 mm (0.00 in) Bottom Margin: 0.0 mm (0.00 in) - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 110
should meet the following requirements: USB connection PowerPC MacOS-based computer with a USB port MacOS version 8.6 or later Minimum 32 MB RAM, 64 MB recommended 8 MB (minimum) available hard-disk space AppleTalk connection 68030 or 68040 Mac or PowerPC MacOS-based computer MacOS version 7.6.1 or - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 111
12 46 Automatic default printer setting 8 Automatic Paper-Type Sensor 2 8 52 disabling 53 78 print quality 91 printing problems 92 problems 91 troubleshooting 78 Automatic Two-Sided Printing Module 2 7 50 only one page prints 90 printing problems 86 specifications 102 supported paper types 50 - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 112
16 HP Deskjet printer features 2 HP Deskjet utility 70 HP photo paper 32 HP products and supplies information 70 i In tray 6 9 index card printing 29 infrared lens 7 46 infrared printing 2 46 IrLPT 101 OBEX 101 problems 84 specifications 101 supported devices 101 supported operating systems - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 113
plate 62 ink nozzles 59 low ink 55 57 maintaining 68 missing 57 part numbers 69 refilling 67 warranty exclusion 67 removing debris 63 replacing 58 79 status 56 status icons 56 storing 68 troubleshooting problems with 57 when to clean 61 print cartridge cradle 58 cleaning 64 Print Cartridge Status - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 114
minimum 19 105 setting 19 105 printing test page 65 printout problems 79 r Rear Access Door 43 72 refilling print cartridge 67 register panel 70 registering your hp deskjet printer 70 restart printing 17 restarting printer when to restart 73 s scaling 14 selecting print options 15 selecting the - HP 995c | HP DeskJet 995C Series - (English) Quick Help for Macintosh - Page 115
79 USB connection problems 78 two-sided printing automatic 7 50 noise emissions 102 paper types 102 printing margins 103 specifications 102 manual 8 41 two-sided safe margins 14 u USB connection 12 problems 78 w warning messages 3 warnings icon 3 Website registering your hp deskjet printer 70 WOW
Quick Help
Quick Help
Quick Help
Quick Help
Macintosh
Macintosh
Macintosh
Macintosh
*C6431-90048*
C6431-90048