HP Brio ba300 hp brio ba300, ba410, quick user's guide - Page 32

Product Warranty Entitlement Information as of August 2001 Region of Purchase Warranty Terms and Conditions 1-year international limited hardware warranty HP BA410 and HP India, all Latin America and United Vectra XE310 models ending with B States HP BA410 and HP Vectra XE310 other models HP e-pc (40)1 Japan Worldwide 1-year Next Business Day Onsite HP Vectra XE310 models ending with B Europe HP BA300 HP BA410 and HP Vectra XE310 models not ending with B HP Vectra VL models HP BA410 and HP Vectras models not ending with B HP Vectra VL models 3-year international limited hardware warranty Asia Pacific except China & Japan Worldwide except China and Japan First year: Next Business Day Onsite Second and Third year: Free Parts Exchange Latin America and Asia Pacific, except China First year: Next Business Day Onsite China Second and Third year: Return to Bench North America Middle East Europe Africa 3-year Next Business Day Onsite Service Standard warranty for Keyboard and Mouse is free parts exchange. 1 This free parts exchange standard warranty also applies to the Power Supply and Hard Drive for the e-pc. If You Have a Problem: • Check you have your product receipt • Run HP e-DiagTools (refer to page 13) • Check your Warranty Entitlement (see above) • Contact your local Customer Care Center (refer to page 17) or your HP Authorized Service Provider Paper not bleached with chlorine Part Number 5970-5190-EN Printed 09/2001